Vendor Management Analyst

NJM Insurance Group

Vendor Management Analyst at NJM Insurance Group overseeing vendor performance and contractual compliance. Engaging with vendors and collaborating across departments in a hybrid capacity.

Posted 7/16/2026full-timeTrenton • New Jersey • 🇺🇸 United StatesSeniorLead💰 $100,402 - $116,574 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in vendor management, including contract negotiation, performance monitoring, and compliance adherence. Proficient in project management and analytical techniques to enhance business processes and vendor relationships.

Highest-signal resume keywords

Vendor Management Life CycleContract NegotiationProject ManagementAnalytical TechniquesMicrosoft Office Suite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vendor ManagementContract ReviewBusiness Process ImprovementProject ManagementAnalytical Techniques

Soft Skills

Active ListeningVerbal CommunicationWritten CommunicationPresentation SkillsRelationship Building

Industry Keywords

Insurance Industry ExperienceInsurance Claims ExperienceService Level AgreementsRisk AssessmentFinancial Stability Verification

About the role

Key responsibilities & impact

Provide management and oversight of vendors’ overall performance, contractual compliance adherence to service level agreements and report back to management.
Utilize the contract management system, create and maintain an inventory of all assigned vendors, which includes contract purpose, contract price, current contract owner and vendor’s service level agreements.
Work with Law and Regulation on the creation and renewal of existing contracts which includes tracking contract termination notification dates and terms for contracts and ensure that NJM is positioned to renegotiate contract terms or terminate.
Manage the evaluation, selection, transition, and monitoring of contractual agreements of vendors and coordinate contracts and other legal agreements for the department.
Be engaged on vendor assessments/selection for new products and service offerings; work with management to negotiate service level agreements, performance/quality metrics and contractual obligations.
Perform ongoing vendor management activities which include: Resolve vendor problems related to quality, performance, and service level agreements. Escalate to management if SLAs are not met.
Coordinate status meetings between NJM and Vendor Partners including review of performance tracking measures and results and status of open issues.
Work with Information Security to perform an annual Risk Assessment for strategic vendor partners, this includes assessment of currency of escrowed software, review of SOC reports, Business Continuity and Disaster Recovery plan and testing results, incident response and data breach response reports, and written information security program.
Conduct verification of financial stability to include review of annual financial statements, cash flow statements and any open litigation. Verification of monthly invoices and submittal for payment.
Provide leadership and oversight into vendor project activities to minimize interference with business operations. This includes initial review of project management work products, including charter, project plan, schedule, milestones, risk assessment, change management and escalation process.

Requirements

What you’ll need

Demonstrate comprehensive understanding of vendor management life cycle
Ability to review and understand contracts and insurance requirements
8 or more years of experience with vendor management, contracting, business process improvements, project management and analytical techniques and practices
Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
Active listening, excellent verbal and written communication skills; strong presentation skills; influencing negotiations acumen
Professional demeanor: demonstrate independent judgement, ability to communicate with all levels of management and relationship building skills to manage business relationships with vendors
Demonstrates good critical thinking, ability to analyze problems and strategize for better solutions; detail-oriented and proactive
Strong project management skills with the ability to execute on multiple projects concurrently
Able to work independently with minimal supervision.
Preferred: Bachelor’s degree in business management, Vendor Relations or related field; Insurance industry experience preferred; Insurance claims experience is a plus

Benefits

Comp & perks

401(k) with employer match up to 8%
Additional service-based contributions
Health, Dental, and Vision insurance
Life and Disability coverage
Generous PTO
Paid Sick Leave
Paid parental leave in addition to state-mandated leave
Discretionary bonuses