Business Analyst

Verisk

Customer-focused Business Analyst responsible for troubleshooting and data maintenance. Collaborating with clients and teams to ensure data quality and deliver solutions.

Posted 7/20/2026full-timeJersey City • New Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and technical expertise in data management and reporting. Proficient in problem-solving and effective communication while collaborating with cross-functional teams.

Highest-signal resume keywords

Customer ServiceData Quality ReviewAnalytical SkillsMicrosoft Excel ProficiencyTechnical Support

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data AnalysisReporting AccuracyXMLSQLWeb ServicesAPIsNetworking Concepts

Soft Skills

Problem-SolvingEffective CommunicationPrioritizationCollaborationIndependence

Tools & Technologies

Microsoft Office

Industry Keywords

P&C InsuranceClient SupportTechnical SupportBusiness Analysis

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Support clients by assisting with data feeds and helping ensure reliable performance.
Investigate and resolve routine connectivity, data, and technical issues, escalating more complex issues when appropriate.
Respond to client questions related to reporting, data responses, and record maintenance.
Perform data quality reviews to identify errors and opportunities to improve reporting accuracy.
Partner with internal business and technical teams to resolve client issues.
Document issues, solutions, and processes to improve team knowledge.
Learn ClaimSearch products, processes, and technologies while building technical expertise.
Contribute to team initiatives and continuous improvement efforts

Requirements

What you’ll need

1–3 years of experience in customer service, technical support, client support, business analysis, or a related field.
Bachelor's degree or equivalent combination of education and relevant experience.
Strong customer service mindset with a desire to learn and grow.
Good analytical and problem-solving skills.
Effective written and verbal communication skills.
Ability to prioritize work and manage multiple tasks.
Comfortable working independently with guidance while collaborating across teams.
Proficiency in Microsoft Office, particularly Excel.
Experience in P&C insurance is a plus.
Exposure to XML, SQL, web services, APIs, or networking concepts is a plus but not required.

Benefits

Comp & perks

Health Insurance
a Retirement Plan
Disability benefits
a Paid Time Off program