Billing Specialist

• Collaborate with advisors to maximize client invoice amounts
• Work efficiently to complete client billing
• Effectively manage Work In Process (WIP)
• Prepare billing detail and WIP analysis for review with billers
• Generate workflow reports to identify completed jobs for billing analysis
• Prepare and approve invoices for delivery to clients
• Communicate with advisors, Regional Managing Principals, and Administrative Services team to ensure timely billing
• Discuss proposed billing amounts with advisors to increase billing amounts appropriately
• Discover additional work completed beyond scope and bring it to the advisor’s attention
• Understand industry terminology to accurately identify and describe services provided
• Collaborate with advisors to increase billing performance metrics
• Demonstrate exceptional time management skills using Outlook calendar to manage the billing process

Regional Billing Specialist

• Prepare and process client invoices in the firm's PSA/ERP billing system
• Run and distribute billing reports; research prior invoices and billing history as needed
• Assist partners and bill managers with billing inquiries and workflow support
• Maintain data integrity in client management systems, including client information and time entry records
• Support new hire onboarding on time entry procedures and billing workflows
• Develop and maintain collaborative working relationships with colleagues and internal stakeholders
• Keep the Billing Team Lead informed of potential issues, discrepancies and deadline challenges
• Perform other duties as assigned to support the overall billing function

Billing Coordinator

• Verify and update all patient demographic and insurance information to ensure timely reimbursement.
• Monitor outstanding balances and take appropriate actions to ensure clients pay as billed.
• Bills the appropriate payor.
• Manage the preparation of invoices and complete reconciliation of billing with accounts receivables.
• Supports process improvements to assure quality and timely documentation.
• Works closely with all billing and support service groups to assure maximum reimbursement.
• Adhere to all practice policies related to OSHA, HIPAA, and CMS Compliance.

Billing Representative

• Perform timely follow-up on outstanding insurance claims and unpaid accounts
• Investigate and resolve claim denials, rejections, and underpayments
• Post insurance and patient payments accurately and reconcile discrepancies
• Identify trends in denials or payment issues and escalate as needed
• Work aging reports and prioritize accounts based on timely filing and payer guidelines
• Communicate with insurance companies to obtain claim status, reprocess claims, or correct errors
• Submit corrected claims, appeals, and supporting documentation as needed
• Collaborate with coding and front-end teams to resolve billing issues at the source
• Maintain accurate account documentation and follow-up notes in the system

• Maintains billing system database
• Identifies, analyzes and reconciles discrepancies in data
• Posts to sub ledgers
• Coordinates account eligibility with Membership areas
• Provides billing information to internal and external contacts; and first line collections
• Professional and timely oral or written communication to internal and external customers
• Fully proficient with daily tasks and is able to handle more complex billing situations with minimal guidance and provide recommendations for decision making

Senior Billing Specialist

• Assembles and maintains all necessary documentation for billing purposes
• Maintains billing system database
• Identifies, analyzes and reconciles discrepancies in data
• Posts to sub ledgers
• Coordinates account eligibility with Membership areas
• Provides billing information to internal and external contacts
• First line collections
• Professional and timely oral or written communication to internal and external customers
• Fully proficient with daily tasks and able to handle more complex billing situations with minimal guidance and provide recommendations for decision making

• Utilize internal data processing systems (IDS), along with client and investor platforms, to manage billing functions
• Process invoices daily for assigned areas across multiple departments
• Review files to initiate One-Time Authorization (OTA) requests in accordance with client and investor guidelines
• Ensure all billing is completed accurately and submitted within required timelines to meet departmental goals
• Monitor and analyze daily reports to track and resolve outstanding OTA requests and unbilled line items
• Conduct research as needed to ensure all billing issues are identified and resolved promptly
• Collaborate with operational teams to address and resolve OTA or billing discrepancies

Billing Analyst II

• Prepare and submit professional claims
• Correct routine claim errors and rejections
• Work assigned billing and follow‑up queues in Epic
• Apply foundational knowledge of CPT, ICD‑10‑CM, modifiers, and payer rules
• Meet productivity, quality, and timeliness standards

Professional Billing Specialist – Follow Up and Denials

• Assist with company billing and invoicing needs
• Manage the client's billing lifecycle from onboarding to contract termination
• Maintain knowledge and manage the entire accounts receivables (A/R) process
• Track payments, run reports, perform light record keeping and data-entry tasks
• Respond to client emails and interact via phone and video calls
• Take ownership over the accuracy and integrity of all incoming bills and outgoing invoices
• Handle disputed invoices according to established processes

• Lead and supervise a team of billing specialists.
• Oversee all billing activities for branch operations.
• Assigning tasks, provide guidance, and monitor performance to ensure efficient operations.
• Ensure accurate, timely invoicing in accordance with customer contracts, tariffs, rate agreements, and service-level requirements.
• Review and approve complex or high-value invoices and resolve billing discrepancies.
• Partner closely with Operations, Sales, and Finance to ensure alignment between services rendered and billing output.
• Establish clear roles, workflows, and accountability across the billing team.
• Implement billing processes, controls, and documentation.
• Identify opportunities to improve efficiency, accuracy, and cycle time in billing operations.
• Ensure compliance with internal policies, audit requirements, and customer-specific billing rules.
• Support internal and external audits by providing documentation and explanations as needed.
• Develop and monitor key billing metrics (billing timeliness, error rates, disputes, aging).

Billing Supervisor, Operations

• Responsible for submitting all charges and follow-up on all third party balances.
• Reviews registration documents to ensure accuracy.
• Assigns appropriate payer plans to facilitate billing and updates registration information when necessary.
• Reviews all encounter documents for completeness and proper CPT4/ICD10 coding as it relates to physician billing.
• Reviews Soarian worklists to ensure claims have all necessary billing information.
• Performs follow-up with insurance carriers to obtain payment status and resolve claim issues.
• Submits the appropriate documentation to third party payers to secure payment on claims.
• Reviews payment vouchers to ensure proper reimbursement.
• Resolves patient insurance discrepancies with office staff at physicians’ offices.
• Review and submit CMS1500 forms to third party insurance companies.

Physician Billing Representative – Revenue Cycle

• Manage collections and follow up on outstanding customer balances
• Create, review, and process customer invoices
• Maintain accurate billing and accounts receivable records
• Investigate and resolve billing discrepancies and customer account issues
• Utilize Epicor Prophet 21 (P21) to perform daily billing, accounts receivable, and collections activities
• Reconcile customer accounts and payment discrepancies
• Prepare accounts receivable and collections reports
• Communicate with customers regarding outstanding balances and payment status
• Perform other duties related to the position as assigned

Collections & Billing Specialist – Epicor Prophet 21, P21

• Monitor the eBilling HUB and e-billing vendor sites to ensure client setups are completed accurately and invoice rejections are resolved in a timely manner.
• Collaborate with the Client Account Specialists, Assistants, and Matter Supervising Partners to resolve discrepancies related to all aspects of electronic billing.
• Prepare standard and ad hoc reports utilizing various applications and reporting tools.
• Research and respond to client inquiries.
• Modify LEDES, XML files when necessary.
• Work closely with client e-billing contacts to ensure accurate and timely set-ups.
• Provide recommendations and feedback to e-billing management to improve e-billing and billing processes.
• Assist with special projects as directed by the e-Billing Manager, and other duties as specified.
• Review all e-billing requirements and client billing guidelines.
• Communicate with all levels of the business and the firm’s clients regarding e-billing.
• Work closely with the International team as needed on e-billing issues.
• Support Collections activities regarding e-billing issues.
• Complete special assignments given by the e-Billing Manager.
• Demonstrate knowledge and adherence to basic firm policies, procedures, and processes.

Electronic Billing Analyst

• Perform Customs business activities
• Responsible for transactions with U.S. Customs (CBP) concerning the entry and admissibility of merchandise
• Review Customs documents to be filed with CBP ensuring accuracy
• Verify classification and valuation with the importer when necessary
• Ensure compliance with customs regulations
• Obtain the appropriate documents required to support claims or disclaims
• Ensure the proper and timely payment of duties, taxes, or other charges assessed or collected by CBP on merchandise by reason of its importation
• Maintain documents required under 19 CFR 163
• Monitor and track customs clearances and resolve any delays or issues
• Coordinate with internal teams, clients, customs brokers, and government agencies to resolve customs-related issues
• Maintain accurate and up-to-date knowledge of customs regulations and procedures
• Attend provided trainings
• Support the development and implementation of customs compliance procedures and policies

Customs Specialist, Billing Coordinator

• Handling in-bound patient calls
• Reviewing co-pay assistance claims
• Assisting in collecting and processing patient payments
• Contacting patients to resolve outstanding balances
• Documenting all activity in the patient account
• Managing/scanning/filing and/or distributing forms, documents, etc.

Enrollment/Billing Representative

• Learning Practice timekeeping and billing software
• Input of new client information
• Ensure monthly billing is completed by firm deadline
• Send billing invoices to clients
• Send follow-up statements to clients
• Update and maintain client information
• Post chargeable expenses
• Post daily accounts receivable payments
• Research and respond to client inquiries regarding billing issues and problems
• Coordinate and communicate internally with professional staff members

• Facilitate the processing of all billing for the 5 Skilled Nursing Facilities.
• Ensure the timely submission and follow up on all claims. (except Private and PPAs)
• Responsible for billing reporting and communication to the facilities.
• Verify census and billing information that is entered into PCC
• Enter all ancillaries
• Ensure that all billing information and authorizations have been entered
• Prepare for month end billing
• Submit all original claims electronically for Medicaid, Medicare and Managed Care.
• Ensure that all coinsurance claims are billed correctly.
• Perform all collection follow up
• Post all cash
• Participate in all billing and collection meetings
• Work collaboratively with the facilities and the BO liaisons

Central Billing Coordinator

• Identifies and marks log /track sheets of hospital admittance, outpatient services, direct admits.
• Submits billing information, counts records to ensure reconciliation with the Anesthesia Dept. log, and submit patient billing.
• Answer phone calls and handle inquiries.
• Collects previous day’s patient charts, sorting in date and time order.
• Reconciles missing or suspended list with required lag time.
• Collects critical care charges of procedures, such as procedures performed in hospital and obtains/pulls charts, demographic, and insurance information.
• Maintains copy of billing information.
• Adhere to all company policies and procedures.
• Other duties as assigned

Anesthesia Billing Coordinator I – CONTRACT

• Oversee all Ensemble Health Partners Billing associates
• Monitor associates time and attendance, productivity, QA reviews, daily assigned workflows
• Ensure associate education is provided, complete annual evaluations
• Monitor all associates supporting paper biller and electronic biller functions for accuracy
• Empower staff to develop methods of process improvement

Billing Supervisor

• Work assigned worklists of complex and high-risk accounts, meeting productivity and quality targets while driving timely A/R resolution.
• Own key insurance collections workflows (e.g., recoupments) and billing / coding accuracy processes (e.g. coding and billing quality audits) end-to-end, driving complete, accurate, and SLA-compliant execution.
• Resolve claim issues across rejections, denials, and underpayments through payer portal review, payer outreach, documentation review, and escalation pathways.
• Research, review, and resolve exceptions and escalations surfaced by teammates and cross-functional partners, bringing issues to closure with strong documentation.
• Maintain high-quality claim notes and documentation standards to ensure auditability, continuity, and efficient handoffs.
• Conduct special projects (e.g. targeted payer issue review, A/R clean-up, etc.) and provide “SWAT” support for high-risk billing areas when needed to reduce write-offs and address aging risk.
• Support weekly / monthly reporting and reconciliation activities and ensure accurate tracking of collections progress and payer behavior.
• Assist with monitoring workload and KPIs, and contribute to the design and implementation of system / process changes and improvement initiatives.
• Contribute to productivity and quality reporting processes, flagging gaps, trends, and opportunities to improve operational performance.
• Partner in delivering team training and strengthening SOP documentation to drive standardized, high-quality execution.
• Actively identify and advance AI and automation opportunities within collections workflows, partnering on pilots and driving adoption to improve efficiency and accuracy.
• Conduct ongoing coding and billing accuracy reviews, implement corrective actions as needed, and partner with Clinical and QA teams to identify retraining and performance improvement opportunities.
• Identify trending claim issues and root causes (rejections, denials, underpayments) and recommend practical remediation strategies to improve collections performance.
• Recommend solutions to enhance existing workflows and leverage available resources to overcome unforeseen issues (e.g., payer constraints, system limitations, unclear routing).
• Prioritize between competing work and project deliverables with sound judgment, communicating assumptions and clarifying requirements up front to minimize rework.
• Identify opportunities to standardize, automate, and reduce manual processes across collections workflows; support testing and adoption of improvements.
• Partner with Product and Engineering on testing and validation of RCM workflow enhancements (e.g., UAT support, requirements feedback) when needed.
• Work cross-functionally with internal teams (e.g., Clinical, Provider Ops, Client/Account partners, Member Support, etc.) to implement and optimize workflows for new and existing health plans, clients, and members.

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