Bilingual

• Manage the assigned region to maintain lease-related data
• Collaborate with property owners and franchisees on property management matters
• Ensure the integrity of rent data in the system
• Oversee the portfolio of non-restaurant properties

Bilingual Property Manager

• Act as the primary point of contact for all patient related elements of the PSP.
• Responsible for the timely enrollment of the patient into the Patient Support Program.
• Telephone support (including maintenance calls and adherence support both inbound and outbound as needed).
• Collaborate with the patient, insurer, and physician regarding the documentation necessary for maximal reimbursement coverage, including the investigation of all public and private insurers and supporting employer escalations as required.
• Reviews the patient status and assists the prescribing physician to prepare documentation for public or private coverage by reviewing patient charts, assessing previous therapies and tests.
• Provides therapy guidelines/education on the program to manage patient and physician expectations.
• Collects information and conducts patient financial assessment eligibility based on program guidelines.
• Liaise with physicians’ offices, pharmacies, infusion/injection services providers and other parties to provide comprehensive and coordinated service to patients and physicians and resolve issues as they arise.
• Ensures patient services are coordinated and tracked in a timely manner resulting in quick and continued access to therapy.
• Review, analyze and validate information provided by patients for accuracy and completeness to ensure initiation and continuation of services.
• Maintain service levels in case management, including telephone answer rates, time to initiate contact with the patient, Adverse Events reported as per SOPs, and any other KPIs established as the Program level.
• Maintains accurate and timely patient/clinic information within the Customer Relationship Management (CRM) system.
• Fosters and promotes a spirit of teamwork while working with internal patient support teams.
• Identifies obstacles to obtaining coverage and channels this information to the PSP Supervisor.
• Follow‐up/advocate until a decision is received, ideally securing coverage for the patient.
• Maintains confidentiality of patient, client and corporate information and discusses same only with appropriate personnel.

Bilingual Care Navigator

• Manage all non-complex and complex claims including but not limited to psychological claims, multiple diagnosis, and co-morbid conditions
• Conduct detailed phone functional interviews regarding activities of daily living (ADL) while providing tips to reduce barriers
• Evaluate medical and workplace information to determine if key elements are present
• Adjudicate all claims in accordance with client and OSI policies, and with a high degree of excellence
• Request clinical notes in any claim that requires additional clarity including, mental health claims with pre-existing documentation, identified workplace concerns, unique circumstances, etc.
• Enter detailed info regarding the claim, status, communications, and next steps, into the Internal Claims Management System
• Ensure a Care Management Action Plan is in place on all files, as required
• Manage all claims with a return to work (RTW) focus and for the lowest duration possible and with a continuous improvement impact
• Produce appropriate tools to communicate status of claim to clients and claimants (varies based on client)

Bilingual Disability Management Specialist

• Work with the Programs team to coordinate and deliver Futurpreneur's programs/initiatives
• Clarify and document processes related to activities directly associated with the Programs team
• Collaborate with the Marketing and Communications team on internal and external program-related communications
• Analyze post-workshop survey data to identify program gaps and make recommendations to evolve and adapt existing offerings

Bilingual Program Coordinator – Entrepreneurship

• Provide support and process requests related to Manulife annuity products, associated systems (VAPS/APV), the Verification of Annuitant (VOA) Program, and the Client Confirmation Program (CCP).
• Conduct searches for missing clients, liaising with family members, when necessary, to ensure timely payment delivery or death claim processing.
• Respond to inquiries from internal business partners, clients, and advisors via email, phone, or fax.
• Assign cases to appropriate queues and specialist teams.
• Update back-office systems accurately and in a timely manner.
• Conduct periodic system requirement reviews and support system updates through hands-on user testing.
• Contribute to departmental projects and special initiatives.
• Meet accuracy, quality, and service excellence expectations.
• Identify gaps in knowledge databases and recommend updates to documentation and procedures.
• Support call centre and service partner teams by providing first-call resolution (FCR) wherever possible.

Bilingual Annuity Service Specialist

• Drive sales through database and lead management
• Develop and execute long-term sales strategy
• Continuously manage and prioritize multiple tasks and work efficiently under pressure
• Maintain a daily high volume of outbound calls to potential customers
• Work as a team-player to best respond to customer needs
• Consistently demonstrate a positive attitude in approaching challenging situations
• Be eager to take the lead, and use all the tools at your disposal to help our customers travel on a language course abroad
• Develop and promote relationship building activities, including fairs and exhibitions
• Flexibility to work weekly late shifts and monthly weekend coverage may be requested. Extra hours as needed.
• Reach and exceed sales goals

Bilingual Program Advisor

• Verification and analysis of documentation
• Collect and review the documents required to finalize mortgage files.
• Validate information related to income, down payment and borrower identity.
• Conduct client interviews when necessary.
• Ensure compliance with anti-money laundering (AML) and anti-terrorist financing (ATF) requirements.
• Identify and manage situations that may raise concerns about fraud or misrepresentation.
• Verify that all files comply with lending policies, legal requirements and the Bank's internal procedures.
• Ensure that all conditions required for funding have been satisfied before file closing.
• Collaborate with relevant teams to quickly resolve any anomalies or situations requiring additional validation.
• Maintain rigorous follow-up on all files under your responsibility.
• Use tracking tools and reports to meet processing timelines and scheduled funding dates.
• Prioritize files effectively to ensure smooth operations.
• Communicate regularly with mortgage brokers, clients and internal teams.
• Respond to inquiries and provide an excellent level of service.
• Contribute to the efficiency of the funding process by maintaining proactive communication with all stakeholders.
• Make required updates to files when changes occur.
• Notify affected stakeholders of any modifications made.
• Follow up on requests from the Compliance and Quality Control teams within appropriate timeframes.

Bilingual Residential Mortgage Officer

• Coordinate loan closing by instructing solicitor and external property insurance consultant, ensuring all requirements are met, including commitment changes being addressed and deposits received
• Liaise with solicitors, originators, and CMLS Credit Risk Management, to ensure all supporting documents and funding conditions are received and satisfied prior to advancing funds
• Review corporate structure and documentation to ensure compliance with FINTRAC legislation
• Coordinate closings with investors, ensuring all investor requirements are met and investor approvals are received
• Coordinate locking of the interest rate, ensuring all pre-rate lock conditions are satisfied and investor requirements regarding timing of rate lock are met
• Calculate interest adjustments, tax holdbacks and monthly tax components
• Arrange advance approval by senior management prior to requesting funds from the investor and instructing legal counsel regarding the advance
• Ensure accurate information is provided to the CMLS servicing department for set up of all loan details in the commercial loans management system
• Ensure compliance with policies and procedures including legal, ethical, and regulatory requirements
• Review corporate structure and documentation to ensure compliance with FINTRAC legislation
• Act as mentor for Funding Officers
• Assist with training of new hires
• Complete file audits for teammates

Senior Funding Officer, Commercial Mortgages

• Coordinate loan closing by instructing solicitor and external property insurance consultant, ensuring all requirements are met, including commitment changes being addressed and deposits received
• Liaise with solicitors, originators, and CMLS Credit Risk Management, to ensure all supporting documents and funding conditions are received and satisfied prior to advancing funds
• Review corporate structure and documentation to ensure compliance with FINTRAC legislation
• Coordinate closings with investors, ensuring all investor requirements are met and investor approvals are received
• Coordinate locking of the interest rate, ensuring all pre-rate lock conditions are satisfied and investor requirements regarding timing of rate lock are met
• Calculate interest adjustments, tax holdbacks and monthly tax components
• Arrange advance approval by senior management prior to requesting funds from the investor and instructing legal counsel regarding the advance
• Ensure accurate information is provided to the CMLS servicing department for set up of all loan details in the commercial loans management system
• Ensure compliance with policies and procedures including legal, ethical, and regulatory requirements
• Review corporate structure and documentation to ensure compliance with FINTRAC legislation

Bilingual Funding Officer, Commercial Mortgages

• Guide industry and individual learners in acquiring/improving their digital skills
• Administer digital readiness assessments to evaluate learners
• Research, evaluate, and curate high-quality courses from third-party providers
• Schedule, organize, and onboard learners for courses
• Develop and maintain program plans and project schedules
• Conduct regular curriculum reviews with stakeholders
• Track progress against program plans and enrollment targets

Bilingual Digital Skills E-Learning Facilitator

• Coordinates assigned clinical operations cases and related activities to support timely patient onboarding, service progression, and case closure within defined service expectations
• Reviews enrollment, prescription, and supporting clinical documentation for completeness, appropriateness, and readiness to advance patient services through established workflows
• Collaborates with providers, pharmacies, reimbursement support, logistics, and other adjacent teams to resolve standard exceptions and align next steps for patient care and medication access
• Provides clinical process guidance to patients and healthcare providers using approved language to clarify documentation requirements, service pathways, and appointment-related needs
• Evaluates routine requests related to care delivery settings and service feasibility by applying protocols, operational constraints, and clinical support requirements
• Documents case activity, clinical updates, and required records accurately in designated systems to support traceability, quality expectations, and continuity across handoffs
• Identifies recurring workflow issues, escalates adverse events and clinical-risk signals appropriately, and suggests low-risk improvements to templates, job aids, and routing practices

Infirmière Gestionnaire de Cas, Bilingue

• Drive the end-to-end renewal motion for the Flash segment — managing proactive 90/60/30-day cycles that keep GRR on target and surface expansion signals early;
• Accelerate pricing migration conversations within your book of accounts — guiding legacy clients to the new platform pricing model and closing those migrations;
• Keep a clean, accurate HubSpot pipeline across a high volume of accounts so forecasts reflect reality, not optimism;
• Identify expansion signals and collaborate with Account Managers on accounts that have outgrown the Flash motion;
• Use AI tools (e.g., Claude) to personalize outreach at scale, prepare calls, and quickly produce account briefs — so your time is spent on conversations, not admin;
• Detect early churn signals, escalate with a plan and follow the playbook while knowing when to adapt it.

Bilingual Associate Account Manager, Renewals

• Delivering friendly, helpful, and professional support to customers via phone, email, and more
• Scheduling appointments and reminding customers about upcoming service needs
• Managing workload and juggling priorities with ease
• Following up on inquiries and solving issues with a proactive, problem-solving mindset
• Keeping customer records up to date and handling confidential info with care
• Collaborating with our dealerships to ensure seamless communication and top-tier customer service
• Conducting outbound calls to proactively reach out to customers and drive business to dealerships

Bilingual Client Care Associate

• Support patient enrollment and onboarding processes in accordance with program requirements
• Respond to inbound and outbound patient and provider inquiries using approved scripts and materials
• Assist in coordinating communication between patients, healthcare professionals, pharmacies, insurers, and internal teams
• Perform data entry and document processing (e.g., enrollment forms, reimbursement documents, lab or infusion records)

Bilingual Hub Patient Services Specialist

• Foster cross-functional collaboration by gathering input from subject matter experts (SMEs) and VPI teams to provide accurate product data and installation requirements to applications engineers and OEM partners.
• Influence product performance and quality by making informed decisions on product selection, system design, and integration strategies tailored to OEM applications.
• Improve engineering processes by applying and optimizing tools such as Installation Quality Assurance, COLS, Advisor, and GCE to support rigorous, data-driven decision-making.
• Serve as a trusted technical contact for OEM customers, managing specifications, resolving complex installation issues, and clearly communicating product updates.
• Translate customer needs into engineering solutions to ensure the voice of the customer is reflected in product requirements and program decisions.
• Ensure installation excellence by validating prototype performance and ensuring compliance with Cummins installation standards and environmental requirements.
• Drive innovation and continuous improvement by proposing customer-focused initiatives and applying ALD and Six Sigma methodologies to optimize product and system performance.
• Mentor and support junior engineers by sharing expertise, coordinating technicians’ work, and contributing to the development of engineering capabilities within the team.

Applications Engineer – Bilingual

• Develop merchandising strategies and source products to achieve program revenue targets.
• Drive vendor rebate growth by meeting placement KPIs.
• Ensure product collections meet client requirements and support business strategy.
• Manage complex quote orders for high-profile or brand-sensitive accounts.
• Coordinate international shipments and provide guidance on licensing requirements.
• Act as liaison between Account Service, Business Development, and Sales Teams to meet timelines and expectations.
• Attend strategy meetings, tradeshows, and client meetings to present assortments and recommend strategic product ideas.
• Analyze performance data to guide assortment, pricing, and promotional opportunities.
• Produce trend reports and idea-generating collateral; share relevant retail and industry insights.
• Mentor Merchandising Specialists on trends, key dates, and account-specific best practices.
• Assist in account reviews and forecasting using product sourcing expertise.

Strategic Merchandiser – Bilingual (English/French)

• Responsible for the timely enrollment of the patients into the Patient Support Program
• Responds to calls, emails and voicemails in a very efficient and friendly manner
• Navigates the Canadian reimbursement landscape with ease and confidence to secure coverage for various disease states, products, and testing
• Develop strong relationships with patients, caregivers, and their healthcare team by infusing confidence, trust, security, and relief
• Sets and processes tasks on time, and as required, to ensure an optimal patient and Physician experience
• Ensures patient services are coordinated and tracked in a timely manner resulting in quick and continued access to therapy
• Prioritizes conflicting needs; handles all matters expeditiously, proactively, and follows-through on tasks to successful completion
• Electronically updates the Customer Relationship Management (CRM) and provides patients and clinics with timely proactive updates
• Successfully completes critical aspects of deliverables with a hands-on collaborative approach
• Reports Adverse Events / Severe Adverse Events (AE / SAEs) by following SOP guidelines
• Requirement to maintain outlined service levels for various clients, projects and initiatives
• Fosters and promotes a spirit of teamwork while working with various internal business units
• Acts as a liaison and provides ongoing feedback to the Manager based on observations in the field and feedback from customers as it pertains to quality of services, training, and other areas of importance
• Completes all relevant reports (billing, time sheets, expenses, mileage, validate CRM reports, etc.) as per specified timelines and as per required standards
• Participates in building relationships crucial to the success of the organization, and manages a variety of special projects, some of which may have organizational impact
• Always maintains professionalism, and strict confidentiality with all materials, and exercises discretion when interfacing with the business
• Additional duties as required and as determined by your Manager.

Bilingual Patient Care Navigator

• Provide strategic and tactical support to help win new business
• Participate in proposal management and strategy
• Co-author content for proposals and presentations
• Drive strategic communications process on proposals
• Research, write and edit proposal content
• Facilitate meetings with bid response team
• Project manage proposal coordination
• Monitor proposal activities for adherence to deadlines and quality standards
• Review final proposal collateral

Bilingual Proposal Strategist, 18-month Contract

• Addressing patient questions and concerns while gathering detailed patient history to offer better recommendations and more robust treatment plans to patients.
• Patient education, communicating with patients for their medicinal cannabis prescription questions, either in clinic or remotely via digital platforms and phone to ensure they understand how to use and order cannabis for their treatment
• Maintaining and evolving a set of messaging and knowledge standards, as discussed with the rest of the Patient Care Team
• Providing compassionate care to patients, displaying empathy and understanding at all times.
• Being direct, strong and confident with communication.
• Coordinating with the Booking team members to ensure the entire patient journey from start to finish is simple, accessible, customer-friendly and clean, ensuring follow-up for upholding specific standards for messaging and protocols as set by Management.
• Maintain accurate notes regarding ordering and patient interaction.
• Executing the development of education and patient ordering processes as set by Management.
• Collaborating and integrating objections and ideas from other team members and Management to ensure new opportunities.
• Facilitate booking process for scheduling all follow-up appointments.
• Other duties as assigned

Bilingual Patient Care Representative

• Manage relationships with assigned Key Accounts and Tier 1-3 MGAs/NAs, acting as a trusted operational partner.
• Serve as an escalation resource for distributors when issues cannot be resolved through established support channels.
• Coordinate cross-functional teams to investigate, communicate, and resolve complex operational issues.
• Advocate on behalf of distributors and advisors while balancing business requirements and operational standards.
• Deliver training and enablement sessions to support awareness and adoption of Manulife tools and processes.
• Represent the distributor/advisor perspective in small to mid-sized projects, ensuring their needs are reflected in planning and execution.
• Build and maintain strong relationships with distributors and internal stakeholders.

Bilingual jobs in Canada

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