Bilingual Hub Patient Services Specialist

McKesson

Bilingual Hub Patient Services Specialist supporting the Patient Support Program on a 12-month contract. Providing administrative and operational support for patient service delivery in a fully remote environment.

Posted 7/14/2026contractSaint-Laurent • 🇨🇦 CanadaJunior💰 $42,500 - $70,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient enrollment and onboarding processes while effectively coordinating communication among patients, healthcare professionals, and internal teams. Bilingual in English and French, with strong attention to detail and basic computer skills.

Highest-signal resume keywords

Bilingual (English/French)Customer Service ExperienceHealthcare AdministrationData Entry SkillsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryDocument ProcessingPatient EnrollmentReimbursement DocumentationLab Record Management

Soft Skills

Attention to DetailCommunication SkillsAbility to Follow Processes

Tools & Technologies

Data/Document SystemsMicrosoft Office

Industry Keywords

HealthcarePatient OnboardingCall Center Environment

About the role

Key responsibilities & impact

Support patient enrollment and onboarding processes in accordance with program requirements
Respond to inbound and outbound patient and provider inquiries using approved scripts and materials
Assist in coordinating communication between patients, healthcare professionals, pharmacies, insurers, and internal teams
Perform data entry and document processing (e.g., enrollment forms, reimbursement documents, lab or infusion records)

Requirements

What you’ll need

Bilingual (English/French)
Post-secondary education (college diploma or equivalent)
0–2 years of relevant experience in customer service, healthcare administration, or call center environments
Strong attention to detail and ability to follow structured processes
Basic computer proficiency (Microsoft Office, data/document systems)

Benefits

Comp & perks

Competitive compensation package
Health insurance
Paid time off
Flexible working arrangements