Administrative Assistant

• Maintain calendars, schedule meetings and appointments; prioritize and resolve complex meeting schedules; coordinate meeting rooms and resources
• Prepare meeting agendas and presentation materials; take and transcribe meeting minutes, and prepare summaries for distribution
• Conduct and coordinate assigned projects and research studies; identify and resolve problems
• Coordinate with HR on the preparation of hiring packages
• Manage department database for lessons learned and prepare quarterly reports
• Compose correspondence and other documents on a wide variety of subjects, requiring knowledge of the procedures and policies of the Department
• Create, edit, and process correspondence, memoranda, letters, legal documents, information packets, and other communications
• Maintain department files and library through SharePoint; collect and compile statistical data; develop and create a variety of technical and statistical reports
• Update manual and computer records and tracking systems, and assure the accuracy of databases; create management reports; maintain filing procedures
• Research, scan, and file hard copy to upload into electronic files
• Ensure all administrative actions comply with County policy, procedures, and guidelines
• Develop technical documents as needed; assist with the development of the annual budget
• Answer phones, resolve problems, and provide answers and customer service requests within the scope of authority; routes calls to appropriate individuals, takes and delivers messages
• Provide advice and assistance on compliance with laws, rules, and regulations
• Order and maintain an inventory of supplies, and process invoices
• Assist with preparing and processing travel and training arrangements for division staff
• Other job duties as assigned

• Manages a team of Account Delivery Managers, forecasting resource needs and aligning them with business requirements for optimized performance.
• Drives strategic customer strategy development, contributes to growth plans, and leverages knowledge management for performance enhancement.
• Nurtures senior management or executive-level relationships with the customer, ensuring exceptional satisfaction.
• Manages the FPR process, supports execution, and escalates major issues with recommendations to higher management.
• Recruits and develops top talent, fostering a culture of excellence, cost efficiency, and trusted customer relationships.
• Identifies and effectively communicates strategic business requirements to senior management for informed decision-making.
• Interacts frequently with senior management to communicate project status and escalate issues, as necessary.
• Cultivates an environment promoting individual growth, high performance, and a rewarding workplace.
• Acts as subject matter expert, identifies opportunities for process improvement and policy development and recommends changes in alignment with business tactics and strategy.
• Performs talent management responsibilities including recruitment, performance management, coaching and career development.

Program Management Office Manager

• Prepare, print, and assemble legal applications and supporting documents
• Coordinate shipping of client filings and correspondence with strict attention to deadlines
• Maintain organized digital and physical filing systems
• Track case materials and ensure all documentation is complete and properly formatted
• Support attorneys and staff with administrative tasks as needed
• Manage office supplies and assist with general office operations

• Answer and direct phone calls
• Organize and schedule appointments
• Plan meetings and take detailed minutes
• Write and distribute email, correspondence memos, letters, faxes and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Update and maintain office policies and procedures
• Order office supplies and research new deals and suppliers
• Maintain contact lists
• Book travel arrangements
• Submit and reconcile expense reports
• Provide general support to visitors
• Act as the point of contact for internal and external clients
• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

Administrative Assistant / Case Manager

• Assist clients with intake and follow-up communication
• Maintain and update client files and records
• Coordinate appointments and schedules for clients and clinicians
• Answer and direct phone calls and inquiries
• Write and distribute emails, memos, letters, and forms
• Prepare and maintain reports as needed
• Develop and maintain filing and record-keeping systems
• Support clinicians and managers with case-related administrative needs
• Maintain contact lists and coordinate with external partners as needed
• Provide general support to visitors and clients
• Act as a point of contact for internal and external communication

Case Manager – Administrative Assistant

• Provides secretarial assistance and support to department director and employees
• Facilitates effective communication throughout the department
• Types, composes and proofreads correspondence
• Answers phone, screens calls
• Processes incoming and outgoing mail daily
• Schedules and coordinates meetings and appointments
• Maintains files and equipment and orders office supplies
• Assists with development and implementation of projects for all departmental units
• Attends meetings as assigned and report actions
• Participates in education in-services and programs
• Makes travel arrangements when necessary
• Maintains billing processes for any contracted services within the department

• Provide critical administrative and clerical support to the Director of Risk Management
• Answer and direct phone calls to the appropriate team members
• Manage multiple calendars and coordinate meetings
• Accurately record and distribute meeting minutes
• Distribute mail to the appropriate recipients
• Order and maintain department supplies, as necessary
• Plan and organize department anniversaries and other team activities
• Process invoices and team reimbursements as well as track department expenses
• Update electronic files and other resources for various Risk Management programs
• Perform routine quality assurance checks for Risk Management processes
• Conduct research and support special projects, as assigned
• Assist the Drug & Alcohol Compliance Coordinator by obtaining requested Motor Vehicle Records (MVRs) and accurately communicating drug and alcohol test results
• Participate in a rotating schedule (during and after business hours) to ensure timely dissemination of Report a Potential Claim (RPC) notifications

Administrative Coordinator

• Coordinate and manage the CEO's calendar, including scheduling meetings, appointments, and events
• Upload and manage receipts in Abacus, ensuring accurate and timely expense reporting
• Plan and coordinate travel arrangements for the CEO and select executives
• Serve as the primary point of contact between the CEO and stakeholders
• Organize and prepare for meetings, including drafting agendas and taking minutes
• Maintain and organize confidential files, records, and documents
• Assist with office management tasks, coordinating with the office manager
• Provide support for special projects and initiatives as directed by the CEO
• Build and maintain positive relationships with clients and stakeholders
• Assist with employee/HQ based event planning and coordination

Executive Assistant, Office Manager

• Ensure the timely and accurate completion of change requisitions, treatment logs, patient charts, invoices and purchase orders
• Assist patients with transportation arrangements and physician appointments
• Be the "face" of outpatient or hospital facilities while providing administrative support

• Schedules appointments, gives information to callers, and otherwise relieves officials of clerical work and minor administrative and business details by performing the following duties:
• Reads and routes incoming mail.
• Locates and attaches the appropriate file to the correspondence to be answered by the supervisor or manager.
• Composes and types routine correspondence.
• Files correspondence and other records.
• Answers telephone and gives information to callers or routes calls to the appropriate party and places outgoing calls.
• Schedules appointments for the employer.
• Greets visitors, ascertains the nature of business, and escorts visitors to the appropriate person.
• Compiles and types statistical reports.
• Records minutes of staff meetings.
• Makes copies of correspondence or other printed matter.
• May prepare outgoing mail.

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