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Seasonal Operations Administrative Assistant – Part Time
H&R BlockAdministrative Assistant providing essential administrative and operational support across districts at H&R Block. Partnering closely with the District Operations Coordinator to streamline processes and improve efficiency.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational, administrative, and operational support capabilities, with proficiency in Microsoft Office applications and effective communication skills. Capable of managing tasks independently while providing excellent customer service in a fast-paced environment.
Highest-signal resume keywords
Administrative SupportCustomer Service ExperienceMicrosoft Office ProficiencyProblem-Solving SkillsProject Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Administrative SupportProject CoordinationInvoice PreparationSupply Inventory ManagementOnboarding Support
Soft Skills
Effective CommunicationOrganizationDecision MakingAnalytical SkillsInterpersonal Skills
Tools & Technologies
Microsoft TeamsMicrosoft OfficeApplicant Tracking SystemsPayment ToolsVirtual Tools
Industry Keywords
Operational SupportCustomer Service TechniquesFast-Paced EnvironmentWindows EnvironmentsVendor Coordination
About the role
Key responsibilities & impact- Provide essential administrative and operational support across one or more districts
- Partner closely with District Operations Coordinator (DOC) to support key priorities, streamline processes, and help create an organized, effective environment that enables offices to perform at their best
- Provide administrative and operational support to one or more districts
- Support the DOC as directed
- Assist with day-to-day operations to ensure offices run efficiently
- Provide hiring support using internal applicant tracking and hiring systems
- Assist with onboarding and employment-related administrative tasks
- Support tax office associates with administrative requirements
- Partner with office(s) responding to inquiries related to supplies, facilities, or operational support
- Monitor supply inventory and place orders to meet office and district needs
- Research and resolve issues independently when possible; escalate concerns to appropriate leadership when needed
- Coordinate vendors for local facility and maintenance requests
- Review and verify invoices for accuracy
- Prepare invoices and expense documentation for approval using approved payment tools and systems
- Maintain working knowledge of Microsoft Teams and Microsoft Office applications, including CoPilot
- Use internal systems and virtual tools to manage tasks, records, and communications
- Attend training sessions related to systems, compliance, and job performance
- Assist with special projects, local initiatives, and other duties as assigned by DOC
Requirements
What you’ll need- High school diploma or equivalent
- Ability to communicate clearly and maintain composure, using effective customer service techniques with clients who may be under stress
- Ability to concentrate and work effectively in a fast-paced, high-volume environment
- Ability to interact effectively with all levels of the company
- Ability to work independently with minimal supervision
- Previous customer service experience
- Demonstrated decision making, analytical, and problem-solving skills
- Demonstrated organization, prioritization, and project coordination skills
- Excellent verbal, written, and interpersonal communication skills
- Experience with or ability to learn Microsoft operating systems, networking concepts, computers, software applications, and remote tools
- Experience working within Windows environments
Benefits
Comp & perks- competitive pay
- comprehensive benefits
- support for life both in and outside of work