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Seasonal Operations Administrative Assistant – Part Time
H&R BlockAdministrative Assistant providing essential administrative and operational support across districts at H&R Block. Partnering closely with the District Operations Coordinator to streamline processes and improve efficiency.
About the role
Key responsibilities & impact- Provide essential administrative and operational support across one or more districts
- Partner closely with District Operations Coordinator (DOC) to support key priorities, streamline processes, and help create an organized, effective environment that enables offices to perform at their best
- Provide administrative and operational support to one or more districts
- Support the DOC as directed
- Assist with day-to-day operations to ensure offices run efficiently
- Provide hiring support using internal applicant tracking and hiring systems
- Assist with onboarding and employment-related administrative tasks
- Support tax office associates with administrative requirements
- Partner with office(s) responding to inquiries related to supplies, facilities, or operational support
- Monitor supply inventory and place orders to meet office and district needs
- Research and resolve issues independently when possible; escalate concerns to appropriate leadership when needed
- Coordinate vendors for local facility and maintenance requests
- Review and verify invoices for accuracy
- Prepare invoices and expense documentation for approval using approved payment tools and systems
- Maintain working knowledge of Microsoft Teams and Microsoft Office applications, including CoPilot
- Use internal systems and virtual tools to manage tasks, records, and communications
- Attend training sessions related to systems, compliance, and job performance
- Assist with special projects, local initiatives, and other duties as assigned by DOC
Requirements
What you’ll need- High school diploma or equivalent
- Ability to communicate clearly and maintain composure, using effective customer service techniques with clients who may be under stress
- Ability to concentrate and work effectively in a fast-paced, high-volume environment
- Ability to interact effectively with all levels of the company
- Ability to work independently with minimal supervision
- Previous customer service experience
- Demonstrated decision making, analytical, and problem-solving skills
- Demonstrated organization, prioritization, and project coordination skills
- Excellent verbal, written, and interpersonal communication skills
- Experience with or ability to learn Microsoft operating systems, networking concepts, computers, software applications, and remote tools
- Experience working within Windows environments
Benefits
Comp & perks- competitive pay
- comprehensive benefits
- support for life both in and outside of work
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Administrative SupportProject CoordinationInvoice PreparationSupply Inventory ManagementOnboarding Support
Soft Skills
Effective CommunicationOrganizationDecision MakingAnalytical SkillsInterpersonal Skills