Account Manager

• Draft press releases, media advisories, and statements that reflect the university's strategic priorities and mission.
• Pitch story ideas to local, regional, and trade media.
• Manage media lists, track beat reporters and keywords, and cultivate press relationships.
• Respond to routine media inquiries and coordinate interviews and media requests.
• Identify storytelling opportunities and develop written content including features, profiles, and news stories that elevate the university's reputation.
• Support crisis communications by drafting holding statements, FAQs, and updates; monitor coverage and sentiment.
• Track and compile daily media coverage; prepare reports and briefings for leadership.
• Conduct research to support messaging, media outreach, and reputation insights.
• Partner with internal teams to ensure alignment on messaging and timing of external communications.

Public Relations Manager

• Lead retention and expansion efforts while meeting or exceeding quota attainment
• Develop strategic account growth plans, including annual plans for cross-functional initiatives, new use cases, and stakeholder engagement
• Serve as a strategic advisor to C-level and VP-level executives to identify opportunities that align with Medbridge’s evolving solution suite
• Lead consultative engagements to uncover client business challenges, build consensus, and influence enterprise-wide decisions
• Deeply understand client ecosystems and key success metrics
• Partner with internal teams (Product, Strategy, Clinical) to shape and deliver impactful customer outcomes
• Lead internal strategic account reviews and communicate client voice to inform product development and go-to-market initiatives
• Coordinate across Medbridge stakeholders to align resources, ensure exceptional delivery, and support long-term partnership success

Account Manager – Enterprise

• Account management and some marketing for assigned clients
• Coordinate all aspects of renewal marketing process with client
• Prepare account specifications, negotiate pricing and finalize policy conditions.
• Help coordinate invoicing and preparing of certificates and evidence of insurance.
• Prepare account proposals for presentation.
• Explain and clarify coverage forms to clients.
• Manage account services, coordinate and direct the activities.
• Expand existing accounts by developing offering new lines of coverage .

Account Manager, Commercial Lines – Small Business

• Responsible for the national achievement of our HOFFMAN products sales quota with identified key OEM accounts
• Make direct end customer calls to develop and increase sales, negotiate contracts, drive product and system sales to support established price strategies; assure legal compliance in the selling of all products and systems with applicable local, state, and federal regulations
• Maintain relationships with customers to understand their requirements and develop appropriate solution(s) to best meet their needs
• Develop and maintain strong relationships with localized key decision-makers at the global customer level
• Collaborate with internal departments (e.g., R&D, product development, local sales, marketing, customer service) and global counterparts to ensure alignment and responsiveness to customer needs
• Proactively identify and address potential challenges or concerns of global accounts
• Develop and present standard and customized solutions that cater to the specific requirements and growth objectives of each account on a global scale
• Provide annual forecast with quarterly updates to support Annual Operating Plan (AOP)
• Work cross-functionally with global sales and marketing teams and global counterparts to identify new product categories or markets for target customers and drive new business opportunities
• Partner with product management and marketing to resolve, identify, and recommend the appropriate product mix for the market and sourcing strategies
• Sell business product lines and generate new growth and profitability within specific assigned markets
• Support the business through the generation of new growth accounts while maintaining and developing existing accounts; serve as the direct line of communication between the customer and nVent

Key Account Manager

• Lead the strategy and evolution of key Tier 1 national partnerships in the US.
• Build deep, transparent, and dependable long-term relationships with partners.
• Negotiate and navigate operational and contractual challenges with data-driven insights.
• Act as the primary connector between partners and internal teams (Finance, Legal, Product, Ops).
• Proactively analyze data to formulate proposals and execute contract amendments.
• Represent North American supply landscape in discussions with Executive Leadership Team.
• Inspire and empower others by caring for your own wellbeing and that of colleagues.

Partnerships Director – National Partnerships

• Generate new revenue from existing and new pursuits.
• Work closely with cross-functional teams as the 'voice of the customer' to create and execute strategies, establish priorities, deploy resources, and manage the sales deliverable process.
• Lead the development of customer solutions by performing analysis of customer needs and available resources.
• Lead the interface with the customer and internal resources to keep both apprised of key initiatives.
• Leverage resources and knowledge of products, services, processes, and operations to support customer commitments, gain competitive advantages, and foster business growth.
• Own revenue forecast for associated customers in support of all Hexcel business planning cycles.
• Develop and own individual customer strategies to effectively position Hexcel products by understanding how customers value Hexcel and competitive offerings.

• New Business responsibilities focused on new business applications, quotes, direct quotes, account cross sell, account rounding, account upsell and bookrolls
• Account Management inclusive of renewal underwriting, endorsement processing, certificates of insurance and account support as needed
• Serve as the primary contact and liaison with agents of the Service Center and managing the day-to-day servicing, renewals, and new business
• Manages account(s) oversight directly with customers and agents to include New Business quoting, direct quoting and Renewal Underwriting
• Respond to questions regarding product availability and discounts, billing and payment options, policy status, complaints and other customer/agent inquiries in a first time final manner.
• Deliver strong customer service by responding within 24 hours to inquiries, concerns, emails, and faxes, and returning phone calls same day
• Efficiently handle incoming calls and/or e-mails from existing customers and agents. May handle outbound calls and follow up work as required to process requests
• Provide accurate policy information to policyholders and agents regarding commercial lines insurance products
• Develop and maintain relationships with agents, customers, other team members
• Maintain current understanding of service techniques, underwriting guidelines and product offerings
• Research underwriting information and request appropriate underwriting support documentation needed for each account

Commercial Lines Account Manager

• Represent Client Success by participating in finalist meetings and implementation
• Owns preparation, delivery and execute of renewal strategy
• Build strong relationships with key stakeholders and demonstrate HMA value
• Recommend products and services relevant to client needs by reviewing data and listening to customer needs through regular touchpoints
• Regularly updates CRM to communicate client and broker activities across the organization
• Brings new insights from industry events, client and broker meetings and competitor information to supplement client success strategy
• Serve as a subject matter expert for client success functions by participating in projects as needed

• Manage and lead all elements of the region.
• Responsible for region’s sales growth, profitability, listings, and share gain.
• Develop and execute strategic plan by effectively utilizing marketing programs, leveraging field resources, product training, event marketing, and outside sales activities.
• Establish relationships with top accounts and key personnel.
• Regularly call on all dealers in assigned area.
• Drive sell-through across all SBDK brands and strategic business units.
• Provide support to dealers on product knowledge, end user work, event marketing and merchandising.
• Utilize systems such as Salesforce and Business Warehouse to drive efficiencies.
• Effectively manage budgets (T&E, Targeted Funds, Demo Tool, etc.) to drive profitability.

• Manage a focused set of Owl Labs’ most strategic channel partners
• Identify barriers to partner productivity and engagement
• Deliver in-person sales and technical enablement
• Help partner sellers understand where Owl Labs wins
• Align partner capabilities with Owl Labs initiatives
• Develop, execute, and drive joint quarterly business plans
• Capture executive buy-in across partner organizations
• Organize and accelerate partner-led pipeline creation
• Proactively surface stalled opportunities

Channel Account Manager

• Manage a focused set of Owl Labs’ most strategic channel partners
• Identify barriers to partner productivity and engagement and develop remediation plans
• Deliver in-person sales and technical enablement that improves partner readiness
• Help partner sellers understand how to position solutions effectively
• Align partner capabilities with Owl Labs initiatives and expectations
• Develop, execute, and drive joint quarterly business plans and reviews
• Capture executive buy-in across partner organizations
• Organize and accelerate partner-led pipeline creation
• Proactively surface stalled opportunities and execution gaps

Channel Account Manager, French Speaking

• Manage and grow a defined portfolio of reseller and distribution partners through primarily remote engagement
• Drive partner accountability to pipeline, revenue, engagement, and Owl Labs priorities
• Influence partners to prioritize Owl Labs within their seller motions
• Segment partners by performance, potential, and engagement
• Support the onboarding, activation, and ongoing productivity of new and existing partners
• Deliver virtual enablement sessions on products, programs, and sales motions
• Support partner-led opportunities through qualification, positioning, progression, and consistent execution
• Conduct regular partner check-ins and business reviews
• Maintain accurate CRM records for activity, pipeline, forecasting, and reporting
• Work cross-functionally with marketing, distribution, field, and other internal teams

Inside Channel Account Manager

• Support a designated portfolio of external partners across various revenue tiers
• Act as a bridge between external partners and internal Filing Services operations to ensure timely, accurate, and coordinated filing support
• Assist Customer Success Managers with filing-related escalations and ensure issues are resolved within defined SLA commitments
• Maintain recurring partner touchpoints based on account tier, health, and service needs, including participation in client conversations as appropriate
• Identify and escalate at-risk accounts that demonstrate repeated filing errors, high volumes of late filings, or poor responsiveness
• Drive adoption across eligible accounts, including batch filing usage, e-filing setup completion, filing workflow adherence, and relevant product feature usage
• Research filing, reporting, and payment-related issues, perform root cause analysis, and support corrective actions in partnership with CSMs
• Run reports and analyze filing data to identify trends, behaviors, and opportunities for improvement
• Collaborate with internal teams to support overall customer health and ensure timely resolution of client issues
• Required to perform other duties as requested, directed, or assigned

• Own and grow key convenience retail accounts - Build and execute customer-specific joint business plans that deliver sustainable, mutually beneficial growth
• Drive execution - Expand core distribution, increase in-store display activation, and flawlessly execute innovation launches across all assigned outlets, leveraging the Convenience Customer Marketing Agreement
• Build strategic partnerships - Develop deep, trust-based relationships with customers, distributor partners, and cross-functional internal teams to maximize collaborative impact
• Champion in-store excellence - Oversee all activities critical to account success including new distribution gains, shopper marketing program development, merchandising, shelf management, and national sales program execution
• Lead with insights - Use syndicated data, shopper insights, and category trends to identify opportunities and make data-driven recommendations that resonate with customers
• Coordinate and communicate - Ensure a focused, aligned sales effort against key commercial priorities through clear communication and proactive coordination across stakeholders

• Drives revenue growth within an assigned territory or named accounts by managing and expanding existing CL and TM customer relationships, meeting equipment and sales targets across products, instrumentation, and service offerings.
• Proactively identifies, develops, and closes high-probability competitive opportunities by establishing personal credibility, articulating QuidelOrtho value propositions, and expanding customer menu.
• Maximizes customer retention rates by ensuring customer satisfaction, executing customer touchpoint/call plan, territory management and is the single point of contact for all problem resolutions, and anticipates and defends against competitive threats.
• Develops and executes strategic territory and account plans to prioritize, retain, and expand current CL and TM accounts.
• Partner with fellow QuidelOrtho sales partners to drive customer instrument and assay retention opportunities.
• Provides prompt and accurate sales forecasts, activity, account updates, and reports via CRM system; Effectively manage sales pipeline from lead acquisition to contract signing by focusing and advancing customers through the sales process.

Account Manager, Clinical Laboratories – Transfusion Medicine

• Develop and obtain approval or adoption of specifying HPS products at end users and engineer firms.
• Manage assigned territory to ensure effective, efficient and economical achievement of sales objectives.
• Conduct sales calls on targeted customers, distributors, consultants, and end users.
• Train distributor personnel to sell and promote Hubbell products.
• Manage distributor relationships including joint sales & marketing promotions, inventory review and quote feedback.
• Service distributors, contractors and end users by generating demand for product.
• Conduct sales training, internal and external, within the territory as directed by Management.
• Conduct formal sales presentations to various groups, distributors and end-users.
• Communicate to various types of end-users in a variety of ways, either by letter, telephone, small group meetings, person to person meetings, Trade Shows and/or business-oriented social functions.
• Service distributors and end-users while creating demand for the Company’s product offering.
• Build rapport and strong relationships with end-users, contractors, distributors and specifying influences.
• Assist with customer requests for literature, catalogs, technical details, drawings, and cross-reference information.
• Act as a liaison between customer and the manufacturing plant for successful resolution product problems.
• Generate monthly report on assigned territory.
• Coordinate invitations, registrations, and marketing fund deductions for shows.
• Qualify sales leads and route for action.
• Demonstrate leadership qualities through exemplary work ethic and selling skills, earning the respect of both customers and peers.
• Acquire superior product and Company policy knowledge and have the ability to communicate this information to distributors and customers.
• Demonstrate excellent time management skills and maintain accurate account records

Territory Manager – Northwest, Rocky Mountain

• Build and Grow Employer Partnerships
• Identify, prioritize, and develop relationships with healthcare employers across Utah, beginning with existing clinical partner organizations.
• Conduct workforce needs assessments with healthcare executives, HR leaders, CNOs, and workforce development teams to understand staffing challenges, retention goals, and educational pathway opportunities.
• Build and manage a segmented employer pipeline of 20+ target organizations using CRM tools and disciplined reporting practices.
• Design, negotiate, and execute employer partnership agreements, including: Tuition discount partnerships, Employer-sponsored cohorts, Direct-bill arrangements, MSN leadership pathways.
• Lead partnership activation efforts, including employee communications, HR portal coordination, and internal stakeholder alignment to ensure successful launch and engagement.
• Drive Enrollment and Workforce Impact
• Generate measurable enrollment growth through employer-sponsored student pipelines.
• Partner closely with Admissions to create seamless referral and handoff processes for employer-sponsored applicants.
• Track enrollment conversion metrics and partnership performance, providing regular reporting and insights to leadership.
• Serve as a visible ambassador for Joyce University within Utah healthcare workforce networks, associations, and industry events.
• Lead with Strategy and Operational Excellence
• Deliver executive-level reporting on pipeline activity, signed agreements, enrollment outcomes, and revenue impact.
• Collaborate cross-functionally to align employer commitments with institutional capabilities and student success outcomes.
• Build scalable systems, processes, templates, and partnership playbooks that support long-term growth and operational excellence.
• Contribute to expansion strategies and emerging workforce partnership opportunities across the healthcare landscape.

Director of Workforce Solutions – Employer Partnerships

• Lead channel-specific paid social strategy for complex, multichannel accounts, leveraging deep expertise across platforms such as Meta, TikTok, Snapchat, and DEPT’s broader service offerings to drive growth across the funnel.
• Serve as the day-to-day paid social strategist for the largest and most complex paid media accounts, aligning tactics and optimizations with client objectives, measurement frameworks, attribution models, and spend levels.
• Own the paid social component of client roadmaps, ensuring strategic alignment with client priorities, performance goals, creative strategy, and cross-channel initiatives.
• Maintain accountability for paid social budget management, performance delivery, forecasting, and profitability, recommending strategic pivots as needed to meet or exceed KPIs.
• Establish, enforce, and evolve paid social processes and best practices, ensuring consistent use of tools such as Asana, platform QA frameworks, and internal standards across teams.
• Deliver cohesive paid social strategies; contribute to and approve paid social content for key client deliverables; and provide strategic consultation throughout deck development and presentations.
• Act as the primary escalation point for paid social within your portfolio, proactively resolving performance challenges, prioritization conflicts, and team coordination issues to ensure timely, high-quality execution.
• Build, develop, and lead high-performing teams by overseeing onboarding, driving effective delegation, coaching people managers, and fostering inclusive, collaborative, and high-impact team environments.

Account Lead, Paid Social

• Embedding yourself and key programmatic team members in with our client services team in order to provide client first recommendations and programmatic leadership
• Cultivating and maintaining successful client relationship
• Strong problem solving, strategic mindset and communication skills
• A self-starter attitude and proven ability to work independently and in a team environment
• Driving programmatic strategy and improving client performance
• Providing feedback and strategic guidance to your account teams
• Leading, mentoring, and managing team members
• Promoting our core values and driving a positive work environment/culture
• Driving innovation and pushing past the status quo

Account Lead, Programmatic Retail

• Collaborate closely with internal teams to deliver client-first recommendations and programmatic best practices.
• Manage day-to-day campaign execution, optimizations, pacing, and reporting.
• Support the development and presentation of programmatic strategy to improve client performance.
• Build and maintain strong client relationships through clear communication and timely updates.
• Identify performance trends, troubleshoot issues, and apply data-driven insights.
• Provide guidance and mentorship to Coordinators, helping them grow in their roles.
• Contribute to a positive team culture by demonstrating our core values.
• Bring forward new ideas, tools, and approaches to push innovation and improve workflow.

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Channel Account Manager, French Speaking

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Account Manager

Account Manager

Account Manager, Clinical Laboratories – Transfusion Medicine

Territory Manager – Northwest, Rocky Mountain

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Account Lead, Programmatic Retail

Account Manager, Programmatic