Account Manager

Sourgum

Account Manager overseeing client relationships at Sourgum, a tech-driven waste removal startup. Collaborate with the sales team to enhance customer satisfaction and service quality.

Posted 7/16/2026full-timeSalt Lake City • Utah • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong account management and customer service skills, with a focus on effective communication and relationship building. Proficient in utilizing CRM software and MS Office Suite to support administrative tasks and enhance client interactions.

Highest-signal resume keywords

Account ManagementCustomer ServiceStrong Communication SkillsMS Office Suite ProficiencyCRM Software Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementCustomer ServiceSales ExperienceOrganizational AbilitiesProblem-Solving Skills

Soft Skills

Interpersonal SkillsTime ManagementRelationship Building

Tools & Technologies

SalesforceZendesk Sell

Industry Keywords

B2B ServicesWaste & RecyclingConstructionTrucking

About the role

Key responsibilities & impact

Collaborate with Account Executives to draft new contracts and renewals, ensuring accuracy and adherence to company policies.
Nurture strong relationships with clients, facilitating effective communication between the vendor relations team, account executive, and clients to address account-related inquiries and concerns.
Monitor service quality and customer satisfaction, addressing any issues promptly and effectively.
Ensure accounts are up to date and in good standing regarding payment, working closely with the finance department to resolve any discrepancies.
Assist Account Executives in gathering information from vendors to relay back to clients, facilitating smooth communication and project coordination.
Provide support to the Account Executive team in various administrative tasks and projects as needed.
Stay informed about industry trends, regulations, and best practices to better serve clients and contribute to the company's growth.
Maintain accurate and up-to-date records for every customer you manage.

Requirements

What you’ll need

You must be customer obsessed and tech-enabled.
Ability to commute into our Lehi, UT office.
Proven experience in account management, customer service, or sales, preferably in a B2B services industry.
Strong communication and interpersonal skills, with the ability to build rapport and trust with clients and internal teams.
Excellent organizational abilities, including time management and prioritization skills.
Proficiency in MS Office Suite and CRM software (e.g., Salesforce or Zendesk Sell) preferred.
Demonstrated problem-solving skills and the ability to work effectively in a fast-paced environment.
Commitment to upholding company values of sustainability, integrity, and excellence.
Bachelor's degree in Business Administration, Marketing, or related field preferred.
Prior experience in the waste & recycling, construction, trucking, or similar industry is a plus.

Benefits

Comp & perks

Company stock options as part of your compensation package, giving you the opportunity to share in our company's success and build long-term financial growth.
A positive and collaborative work environment with a focus on innovation and sustainability.
Flexible/Unlimited PTO
Comprehensive benefits package including health insurance (medical, dental, vision, LTD, Life Insurance, etc.), retirement plans (401K).
Access to hundreds of gyms, studios, and wellness apps—all through one easy membership provided by your Wellhub.
Yearly Personal Development Budget
Opportunities for professional development and career advancement within a growing company.