Account Executive

• Represent a CIMED to the client portfolio;
• Know CIMED's product portfolio;
• Promote CIMED products and expand customer relationships;
• Provide information on the progress of sales

Representante Comercial

• Represent Mercos at at least 2 trade shows per month across Brazil, actively working the aisles, booths, and networking areas.
• Identify and approach mid- and large-size decision-makers, performing quick qualification and high-impact demos onsite.
• Ensure leads are logged in the CRM in real time, maintaining organization even on high-intensity days.
• Manage the full sales cycle from the first contact at an event through contract closing (high-ticket).
• Operate in full sync with an internal sales partner. While you act in the field, you will have strategic support for funnel management, ensuring flawless execution and that shared targets are met.
• Execute structured, personalized post-event follow-ups, ensuring time-to-value (TTV) from the first contact.
• Conduct online demos and negotiation meetings with IT, Commercial, and Executive stakeholders.
• Work with area leadership to build the playbook for this operation.
• Serve as an internal consultant to validate what works at trade shows and what needs adjustment.
• Document processes and learnings to strategically scale this channel.

Senior Outbound Sales Executive

• Represent CIMED to an assigned portfolio of clients
• Maintain knowledge of CIMED’s product portfolio
• Promote CIMED products and expand relationships with clients
• Provide updates on sales progress/status

Sales Representative – Contractor (PJ)

• Represent CIMED with the assigned client portfolio;
• Be knowledgeable about CIMED's product portfolio;
• Promote CIMED products and expand customer relationships;
• Provide updates on sales progress

Sales Representative – PJ

• Gerenciar a carteira atribuída, mantendo relacionamento recorrente, estruturado e documentado.
• Desenvolver account plans proporcionais ao porte e à complexidade, com mapa de stakeholders, contratos, riscos, oportunidades e plano de expansão.
• Conduzir reuniões executivas, check-ins comerciais e QBRs comerciais, em conjunto com CSM, quando aplicável.
• Identificar, qualificar e conduzir oportunidades de upsell, cross-sell, renovação, expansão de MRR e projetos complementares.
• Atuar preventivamente na redução de churn comercial, identificando riscos relacionais, contratuais e financeiros, com plano de mitigação documentado.
• Acompanhar ACV/FYCV originado na base e garantir registro correto no Salesforce.
• Negociar renovações, reajustes, aditivos e expansões respeitando políticas comerciais, alçadas, margem e critérios financeiros.
• Atuar em conjunto com CSM, Operações e Delivery para elevar a experiência do cliente, sem absorver a responsabilidade operacional dessas áreas.
• Manter Salesforce atualizado com contatos, atividades, oportunidades, forecast, riscos, contratos e próximos passos.
• Contribuir com inteligência de mercado, feedback de clientes, percepção de concorrência e oportunidades de melhoria do portfólio.

Executivo de Contas I

• Responsável pelo relacionamento com os clientes na área de SC no canal AS Moderno de atuação com os produtos Alpargatas;
• Monitorar e analisar indicadores comerciais (sell in, sell out, positivação e visibilidade) e desempenho da venda dos produtos, realizando o JBP anual, visita ao campo e Implementação do ciclo de Trade;
• Planejar a rotina semanal/mensal de visitas e rotas nos clientes Alpargatas;
• Realizar o planejamento comercial com os clientes atendidos em sua gestão;
• Digitação e Monitoramento dos pedidos realizados pelos clientes;
• Realizar pesquisas de concorrência, tendência e comportamento de mercado, acompanhando o desempenho de vendas de produtos, propondo soluções criativas para melhoria de resultados, estreitando o relacionamento com os clientes;
• Capturar Inshigts através das ferramentas de monitoramento do Mercado (Nielsen - Scanntech - BI).

Executivo de Vendas III – Canal AS Moderno

• Map opportunities within public agencies (municipal, state, and federal levels)
• Identify public tenders, price registration records and other procurement opportunities
• Develop relationships with decision-makers and influencers in the public sector
• Conduct institutional visits and technical/commercial meetings
• Work on expanding existing contracts (upsell and cross-sell)

Senior Account Executive – Public Sector

• Management of a portfolio of partner clients
• Market analysis and preparation of commercial proposals
• Sales management and deal-closing techniques
• Client relationship management and retention
• Contract management and after-sales support
• Understanding performance indicators and strategic vision

Commercial Consultant — Support for Learning Centers (South)

• Be responsible for end-to-end customer service, delivering excellent support consistent with Kovi's tone of voice;
• Understand our business model, ensuring all information communicated to customers is reflected in our processes and contracts;
• Know and apply basic sales techniques such as open-ended questions, rapport building, and objection handling;
• Be responsible for all required customer documentation and signatures;
• Know our main product — the vehicle — and stay up to date on specifications and models;
• Properly manage service distribution, whether via CRM or the on-site queueing system;
• Work in partnership with the supervisors of your respective Sales channel;
• Serve as a reference for the team in customer service best practices and conflict resolution;
• Proactively monitor product and pricing changes, contributing to the timely updating of information;
• Conduct training focused on best practices and process improvements (an important criterion for performance evaluation).

Junior Sales Consultant

• Read and fully understand all clauses and items in client contracts;
• Serve as the main point of contact for the client, maintaining regular management routines and overseeing the operation;
• Escalate issues and conflicts to appropriate levels to ensure timely resolution;
• Manage contract communications, leading coordination and interfacing with cross-functional teams to ensure delivery (Creation, DBM, CRM, Performance, Activation);
• Monitor communication flows and customer journeys (prepare briefs for Creative, follow up on deliveries, coordinate internal approvals of assets with the business management team);
• Internally coordinate client requests across different areas: Creative, Front-end, DBM;
• Track client reports and data;
• Identify opportunities for improvements and conduct negotiations with clients.

Account Executive, Junior

• Conduzir *calls* de proposta (30 a 60 minutos): apresentar a solução elaborada, tratar objeções e fechar o contrato
• Conduzir *calls* de diagnóstico (30 a 60 minutos) com tomadores de decisão: mapear operação, identificar dores, estruturar a solução e construir a proposta ao vivo durante a própria *call* com o framework CLOSER
• Fechar contratos de R$8k a R$200k com ciclo médio de 1 a 2 *calls* por oportunidade
• Gerir pipeline de até 40 *calls* por semana com *forecast* claro e atualizado no CRM
• Colaborar com os SDRs no feedback sobre qualidade dos *leads* e critérios de qualificação
• Registrar objeções, padrões de fechamento e inteligência de mercado para refinar o *playbook* comercial
• Atuar no *handoff* para o time de CS após fechamento, garantindo que a entrega começa com o contexto certo

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