Zscaler

Production Engineer

• Design and implement highly available, scalable infrastructure across AWS, Azure, GCP, and bare-metal environments
• Drive an "automation-first" culture by writing code (Python/Go) to eliminate manual toil and build self-healing systems
• Implement and maintain sophisticated observability (Prometheus, Grafana, OpenTelemetry), define SLIs/SLOs, and establish error budgets
• Act as a lead Incident Commander (TDO on-call), develop response playbooks, and conduct deep-dive post-incident analyses
• Partner with Engineering and partner teams to conduct operability reviews

Senior Staff Production Engineer

Project Manager

• Plan, implement, document, and manage new data center and expansion sites, including colocation space, IP transit, and structured fiber cabling
• Partner with third-party vendors to ensure seamless order management and delivery of platform services
• Coordinate across functional teams to streamline communications and keep technical documentation current
• Interpret carrier KMZs and leverage knowledge of DWDM technology and dark fiber to ensure site implementations align with diverse routing requirements
• Provide technical guidance and troubleshooting support during site test and turn-up activities

Project Manager – Platform Service Delivery

Sales Engineer

• Serve as the technical backbone of our sales process.
• Bridge the gap between complex technical solutions and business needs of prospective customers.
• Be the primary technical resource for the sales team, driving technical discovery and validation phases of the sales cycle.
• Create and deliver compelling technical product presentations and demonstrations to prospective customers.
• Gather detailed technical requirements to ensure proposed solutions effectively address customer pain points and business objectives.
• Lead product evaluations (POVs) and oversee custom product configurations to prove value in real-world environments.
• Design comprehensive evaluation test plans alongside customers and guide the process to ensure successful, measurable outcomes.

Sales Engineer, Commercial SMB

Director

• Recruit, hire and develop world-class sales talent, build development plans for each sales rep, and coach and motivate sales team to overachieve on targets
• Understand and solve customer pain points through Zscaler's unique value proposition
• Be the GM of your business and create a plan for success, and accurately forecast business monthly/quarterly/yearly
• Act as the executive sponsor for key partners to create joint plans, generate pipeline and drive opportunities to closure

Regional Director – Commercial, Private Equity

Sales Development Rep

• Develop SDRs into sales-ready candidates, training them to identify, contact, and create qualified lead opportunities.
• Monitor SDR dashboards to ensure data accuracy, track team progress against goals, and identify opportunities for improvement.
• Motivate, incentivize, and recognize team members to encourage top performance and foster a positive, results-driven environment.
• Define performance-driven metrics and expectations for pipeline creation, reporting on both team and individual results, including outbound calls and emails.

Sales Development Manager

• Hire and develop a high-performing sales engineering team
• Refine sales engineering processes, including discovery, technical qualification, and proof-of-concept
• Coach your team to success with developing comprehensive solution proposals and delivering succinct, impactful product demonstrations
• Provide expert advice for requests for proposals (RFPs) and present recommendations to clients
• Create influence through technical whiteboarding and impactful presentations to your customers and their leadership teams with a keen eye on the personas in the room
• Collaborate across the organization to ensure solutions are implemented according to the customer’s expectations.

Senior Manager, Sales Engineering – Healthcare

Solutions Engineer

• Create and deliver technical product presentations to prospective customers
• Gather customer technical requirements to ensure proposed solutions will meet customer goals and needs
• Lead product evaluations and custom product configurations
• Design evaluation test plans with customers and guide the process to successful outcomes

Specialist Solutions Architect – Zero Trust

Customer Success Manager

• Build and nurture relationships with key customer stakeholders and operational service owners to define and prioritize the strategic alignment between customer objectives and Zscaler goals
• Offer technical guidance, product insights, and best practices to develop customized strategies for the integration and operationalization of Zscaler solutions
• Provide technical expertise and organizational leadership to manage complex escalations and coordinate resolutions with internal and external teams
• Work proactively to identify adoption insights, develop risk mitigation plans, and partner with Zscaler teams to ensure long-term customer success
• Participate in the creation and sharing of intellectual capital, including best practice guides and playbooks, to strengthen the Customer Success team’s collective impact

Senior Technical Success Manager

Product Designer

• Define and evolve LED vision, strategy, and operating model; translate strategy into a prioritized roadmap that drives GTM OKRs. Lead, coach, and develop a cross-functional team to deliver high-quality outcomes at scale
• Own intake, scoping, and prioritization cycles. Partner with GTM leadership, SMEs, and cross-functional teams to align on goals and deliver initiatives such as QLPs, onboarding, certifications, and partner enablement
• Oversee the entire LXD lifecycle and uphold standards for consistent delivery quality, guiding the creation and governance of engaging, modular, and scalable learning assets
• Establish frameworks to measure and evaluate program effectiveness, using evidence-based iteration for continuous improvement
• Pilot and operationalize innovative tools and modalities—including AI onboarding, interactive formats, and in-the-flow learning—to enhance engagement and efficiency

Senior Manager, Learning and Experience Design

Architect

• Drive Architecture Value by demonstrating the strategic value and ROI of platform offerings
• Lead Technical Evangelism and Champion Building through community engagement, technical content, and empowering internal advocates
• Execute Discovery and Qualification to uncover deep customer needs and align them with technical solutions
• Utilize Storytelling techniques to build emotional connections and enhance the impact of sales presentations
• Maintain Market awareness and competitive knowledge to tailor sales approaches based on in-depth analysis

Transformation Architect – Emerging Markets

• Join Zscaler as a Principal Specialist Sales Engineer in a remote role
• Report to the Director of Sales Engineering in the Security Operations GTM department
• Work within the global Sales and Go-to-Market team to drive customer success
• Collaborate with teams across the organization including Sales, Customer Success, and Technology Partnerships

Principal Specialist, Sales Engineer – SecOps

Security Operations

• Develop product positioning and messaging that clearly differentiates Zscaler’s Data Security solutions in a highly competitive market.
• Collaborate cross-functionally with Product Management, Sales, Enablement, and Demand Gen teams to lead high-impact product launches.
• Create impactful content for a variety of formats and audiences—from technical buyers to business leaders—to support awareness, demand, and enablement.
• Communicate the core value proposition of our solutions to the sales organization and develop tactical tools that accelerate the end-to-end selling process.
• Monitor enterprise AI trends and data security challenges to ensure our go-to-market strategy aligns with evolving customer needs.

Senior Director, Product Marketing – SecOps

• Lead a Healthcare sales team to maximum potential
• Help coach and increase sales excellence within the team