Manager

• Manage legal support for internal procurement and purchasing workflows, including intake, triage, routing, approvals, and coordination with business stakeholders
• Review, mark up, and negotiate routine and lower-risk commercial agreements, including:
• - NDAs
• - Vendor agreements
• - Order forms
• - Standard customer and supplier templates
• - Other basic commercial contracts
• Escalate non-standard, high-risk, or strategic issues to counsel efficiently and with good judgment
• Build, improve, and maintain contracting workflows that reduce turnaround time and improve consistency across the business
• Develop and manage automations for legal intake, approvals, document generation, signature workflows, and contract tracking
• Own day-to-day administration and optimization of key legal tools, including DocuSign and other contract workflow systems
• Partner with Legal, Procurement, Security, Finance, IT, and business teams to streamline how requests move from submission to signature
• Help create and maintain templates, clause libraries, playbooks, approval matrices, and self-service resources
• Track key operational metrics, identify bottlenecks, and recommend process improvements
• Support implementation and testing of AI-enabled workflows to automate repeatable legal and contract management tasks
• Help design a scalable legal operations environment that supports growth without adding unnecessary friction.

Contracts Manager

Technical Recruiter

• Effectively identify and attract Product & Design candidates
• Source a large pipeline of high quality candidates across evergreen or high priority roles
• Engage exceptional technical candidates, engage and vet them, and manage interviewing and hiring processes, keeping candidate experience top of mind
• Partner with Zip’s leaders to define hiring needs and ideal candidate profiles
• Partner closely with cross-functional team members to land successful
• Track recruiting metrics and performance to continuously improve Zip's recruiting processes

Technical Sourcer – Product and Design

• Effectively identify and attract Software Engineering, Product & Design candidates
• Source a large pipeline of high quality candidates across evergreen or high priority roles
• Engage exceptional technical candidates, engage and vet them, and manage interviewing and hiring processes, keeping candidate experience top of mind
• Partner with Zip’s leaders to define hiring needs and ideal candidate profiles
• Partner closely with cross-functional team members to land successful
• Track recruiting metrics and performance to continuously improve Zip's recruiting processes

Technical Sourcer – Engineering

• Effectively identify, attract, and engage top Software Engineering candidates through creative sourcing strategies and talent mapping.
• Source and maintain a large, high-quality pipeline across high-priority Software Engineer roles, balancing volume and specialization.
• Partner with Zip’s founders, Head of Engineering, and senior leadership to define hiring needs, ideal candidate profiles, and go-to-market recruiting strategies.
• Serve as a trusted advisor to hiring managers by providing market insights, competitive intelligence, and data-driven recommendations.
• Screen, vet, and guide candidates throughout the interview and hiring process while keeping candidate experience top of mind.
• Partner cross-functionally with Engineering, Marketing, Operations, and People teams to drive alignment and land successful hires.
• Lead compensation conversations and offer negotiations, including startup equity packages.
• Track recruiting metrics and performance to continuously optimize processes, improve conversion rates, and scale hiring effectively.
• Build and maintain strong relationships with candidates, hiring managers, and senior leadership to influence decision-making and hiring outcomes.

Solutions Engineer

• Design and Build AP AI Agents: Collaborate with customers to understand their AP and P2P workflows and configure agents that handle invoice intake, GL coding, three-way matching, exception routing, and payment approvals.
• Own End-to-End Implementation: Lead onboarding and deployment of AP-focused agents, scoping requirements, configuring workflows, and ensuring successful launches.
• AP Strategy Partner: Advise AP, finance, and procurement teams on best practices to scale their operations through automation while maintaining compliance and control.
• Product Feedback and Roadmap Influence: Provide structured feedback to product and engineering to inform agent capabilities related to invoice processing, matching logic, and payment workflows.
• Cross-Functional Partnership: Coordinate across customer success, sales, engineering, and finance leadership to drive measurable impact for enterprise customers.
• Advance AP Agent Innovation: Bring field insights to help shape Zip's long-term vision for AI-powered AP and P2P workflows.

AI Solutions Consultant

IT Support

• Win the deals that define the region: Act as the senior technical voice on strategic pursuits - leading discovery with customer CTOs, CIOs, and Chief Procurement Officers, and closing the architectural gap between their landscape and Zip.
• Build the EA function from zero to one: Create the foundational assets - customer system landscape templates, reference architectures, integration capability matrices, security & compliance packets, objection response libraries - and set the bar for how EA shows up in deals.
• Own the system integration narrative: Lead the technical story on how Zip integrates with SAP (ECC, S/4HANA, Ariba), Oracle, Workday, Netsuite, Coupa, and adjacent systems. You are responsible for translating the customer landscapes into credible integration plans using our proprietary middleware.
• Navigate EMEA-specific complexity: Guide customers through e-invoicing mandates (Peppol, France Chorus Pro, Italy SDI, Germany’s B2B mandate), GDPR, DORA, and multi-entity/multi-currency rollouts.
• Bridge GTM and Product: Translate customer requirements into clear product inputs. Influence roadmap prioritization with evidence, not opinion.
• Enable the field: Coach Solution Engineers and Account Executives on technical positioning, objection handling, and executive-level architectural conversations.

Founding Enterprise Architect

AI Engineer

• Define and own the roadmap.
• Run the AI Champion & Leader network and partner with every department head.
• Build Zip’s AI skills framework.
• Co-own Internal AI team tooling.
• Own training and enablement across the org.
• Ship solutions, not just strategy.

Internal AI Lead

Marketing Operations

• Be a strategic partner to the Marketing org: Act as a right-hand partner to marketing leadership and campaign managers, solving problems, building scalable processes, and bringing structure to complex decisions.
• Run the marketing engine: Own the day-to-day execution and hygiene of our marketing operations, from campaign setup and lead routing to database management and performance audits.
• Architect for scale: Design and maintain a best-in-class marketing tech stack - including automation (Marketo), enrichment, attribution, and routing workflows - that enable scalable, high-performing marketing programs.
• Be the insights powerhouse: Own marketing data from source to boardroom. You’ll define data structures, build dashboards, and run deep-dive analyses to surface insights that sharpen our GTM execution.
• Partner cross-functionally: Work hand-in-hand with GTM Systems, Sales Ops, Growth, and Analytics Engineering to ensure marketing is fully integrated across the funnel.
• Drive strategic initiatives: Lead cross-functional projects, from refining lead scoring and funnel stage definitions to implementing self-service campaign tooling or launching our CDP.
• Stay ahead of the curve: Monitor martech & AI trends, surface what’s next, and bring a POV on how we can level up tools, processes, reporting, and how we leverage AI.

Marketing Operations Manager

Full-stack Engineer

• Build central platform capabilities that multiply the rest of the org. Ship the services, agents, centralized products, and MCP integrations that non-software engineer teams use as building blocks — the hub in our hub-and-spoke.
• Be the architecture funnel for non-product AI. Review use cases coming out of every non-product team. Recommend the right path — off-the-shelf tool, Claude skill, Notion agent, no-code (n8n / Workato), or custom build. Squash the large majority of low-value vibe-coded ideas before they consume engineering or security cycles.
• Hold the application-layer bar. You set and enforce application-level standards: integration patterns, data handling, identity, evals, observability.
• Be the single interface into core Engineering. When something genuinely needs infrastructure — hosting, production scheduling, new data in the warehouse — you are the funnel point from the business into Foundations and Security. Triaged, reduced, sequenced, spec’d, so other teams aren’t each having the same conversation three times.
• Ship when building is the right call. When no off-the-shelf path fits, you build — to production standards. Reviewed, version-controlled, observable, documented, owned. Never orphaned.

Senior Software Engineer, Internal AI

Backend Engineer

• Design and build highly reliable and resilient products and features.
• Work closely with cross functional product and customer-facing teams to understand requirements and ship thoughtful solutions.
• Write high-quality, extensible, and maintainable code.
• Design and build scalable frontend applications and components.
• Design and build APIs to drive existing and new features for a web-based application.
• Build the future of procurement by developing native AI features to automate workflows and drive smarter decision making.

Software Engineer, Backend – All Levels

General Counsel

• Lead drafting, review, and negotiation of a high volume of customer-facing commercial agreements, including:
• - SaaS agreements
• - MSAs
• - Order forms
• - DPAs
• - NDAs
• - Partner and reseller agreements
• - Other outbound commercial contracts
• Partner closely with Sales, Revenue, Partnerships, Security, Procurement, and other business teams to support efficient deal execution
• Advise internal stakeholders on legal and commercial risk in a practical, business-forward way
• Help structure positions that support revenue goals while keeping risk at an acceptable level for Zip
• Negotiate inbound commercial contracts with vendors, partners, and service providers
• Build and refine templates, fallback language, negotiation playbooks, and approval frameworks that help accelerate deal cycles
• Identify recurring friction points in customer negotiations and improve the contracting process at a systems level
• Support questions relating to privacy, data use, data protection, and product-related commercial issues as they arise in customer deals
• Collaborate with Product, Security, and compliance stakeholders on contract terms touching product functionality, security commitments, AI, and data handling
• Contribute to scalable legal processes and help improve how legal supports the business as Zip grows

Commercial Counsel

• Lead negotiation and drafting of a high volume of commercial agreements, with primary focus on:
• SaaS agreements
• MSAs
• Order forms
• DPAs
• NDAs
• Partner and reseller agreements
• Vendor and procurement-related contracts, as needed
• Serve as a trusted legal partner to Sales, Revenue, Partnerships, Procurement, Security, Product, and other cross-functional teams
• Advise internal stakeholders on legal and commercial risk in a practical, business-forward way
• Help structure positions that support revenue goals while keeping risk at an acceptable level
• Build and refine playbooks, fallback language, approval paths, and other tools that shorten deal cycles
• Identify repeat friction points in the contracting process and design scalable solutions to address them
• Support privacy and data protection reviews, especially in connection with customer and vendor contracts
• Partner with internal teams on product, security, and compliance questions that arise during commercial negotiations
• Help improve legal team workflows through automation, contract lifecycle tools, AI, and other technology
• Contribute to the development of a fast, pragmatic, high-trust legal function that is known for enabling the business

• Partner with Sales and Customer Success to deeply understand customer requirements, translate them into technical solutions, and serve as a trusted advisor from initial evaluation through deployment and expansion
• Lead technical discovery to map customer workflows, identify automation opportunities, and design agent architectures that deliver measurable value
• Build and optimize AI agents—configuring workflows, writing and refining prompts, and tuning agent behavior to meet customer requirements
• Own integrations between Zip AI agents and customer systems (ERPs, CLMs, ticketing, TPRM, and other procurement tools) using middleware and iPaaS platforms
• Drive successful implementations end-to-end—scoping requirements, documenting architecture, testing configurations, troubleshooting issues, and ensuring smooth go-lives
• Enable customer teams to manage and improve their agents, building confidence and long-term self-sufficiency
• Gather insights on how customers are deploying AI agents, identify emerging patterns, and deliver structured feedback to Product and Engineering

Product Marketing

• Own GTM planning for your segment.
• Act as a strategic thought partner to segment leadership.
• Drive GTM cadence and accountability.
• Lead cross-functional execution.
• Build with data.
• Own strategic workstreams.

Zip

Contracts Manager

Technical Sourcer – Product and Design

Technical Sourcer – Engineering

Technical Recruiter

AI Solutions Consultant

Founding Enterprise Architect

Internal AI Lead

Marketing Operations Manager

Senior Software Engineer, Internal AI

Software Engineer, Backend – All Levels

Commercial Counsel

Commercial Counsel

AI Solutions Consultant

Director, GTM Strategy – Operations

AI Architect, Finance