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Tech Stack
Tools & technologiesPythonTypeScript
About the role
Key responsibilities & impact- Own product quality OKRs in partnership with the EPD team — staying ahead of customer-reported issues by analyzing failure patterns, improving test coverage, and surfacing regressions before they reach production
- Build and maintain Playwright automation (TypeScript) as the primary testing approach, aligned with the testing pyramid across UI, integration, and unit layers — and partner with engineering to expand that coverage over time
- Own the quality gate for every release cycle: review PRs lacking test coverage, collaborate with an offshore QA team on regression execution, and partner with engineering to resolve release-blocking issues fast
- Embed deeply with the product team to develop domain expertise, own end-to-end test plans, and drive quality outcomes for new features and releases
- Serve as Zip's quality advocate in the deploy process — not just flagging issues, but actively raising the bar across the team for how testing gets done
- Continuously improve QA processes, tooling, and documentation based on what's working and what isn't — you treat the test suite as a living system, not a static artifact
Requirements
What you’ll need- Proven track record owning QA end-to-end in a fast-moving SaaS environment — independently developing test plans, triaging failures, and driving resolution without needing direction on what to cover
- Strong Playwright and TypeScript skills — you write automation tests with the same care and structure you'd apply to production code; experience with pytest or Python is a plus
- Automation-first mindset with a working knowledge of the testing pyramid — you can speak credibly to when and why to use unit, contract, integration, and UI tests, and you prioritize accordingly
- Demonstrated ability to collaborate across EPD functions — you communicate test plans clearly, align with stakeholders on coverage decisions, and reduce friction for product teams rather than adding to it
- Sharp attention to detail and a customer-first orientation — you debug, refactor, and review test cases with edge cases and real user behavior in mind, not just the happy path
- Experience with financial or transactional workflows (invoices, bills, payments, or payouts) is a strong plus
Benefits
Comp & perks- 📈 Start-up equity
- 🦷 100% health, vision & dental coverage options
- 🍽️ Catered breakfast, lunch, & dinner
- 🌴 Flexible PTO
- 🏋️♀️ ClassPass membership
- 🚍 Monthly commuter benefit
- 🚠 Team building events & happy hours
- 💻 Home office stipend
- 🛜 Phone/internet reimbursement
- 🍼 Paid parental leave
- 🧑🧑🧒🧒 Fertility stipend
- 💸 401k plan
- 🤖 Unlimited AI token usage
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
PlaywrightTypeScriptpytestPythonautomation testingtest planstest coverageregression testingQA processestesting pyramid
Soft Skills
collaborationcommunicationattention to detailcustomer-first orientationproblem-solvingindependenceadaptabilitystakeholder alignmentquality advocacyprocess improvement