Business Operations Manager

Zip

Business Operations Manager driving strategic initiatives at Zip's procurement AI platform. Leading cross-functional projects and improving operational processes in a fast-paced environment.

Posted 6/23/2026full-timeSan Francisco • California • 🇺🇸 United StatesMid-LevelSenior💰 $153,000 - $189,000 per yearWebsite

About the role

Key responsibilities & impact

Lead “zero-to-one” strategic initiatives across the organization, translating ambiguous goals into actionable plans and measurable outcomes.
Take ownership of projects end-to-end, from scoping and analysis through execution and implementation.
Partner cross-functionally with Sales, Marketing, Customer, Product, and G&A teams to deliver operational improvements and inform strategic decision-making.
Build scalable processes and systems from “one-to-ten” and improve existing workflows for efficiency and growth.
Analyze business performance, develop robust models, and synthesize insights into clear recommendations for leadership.
Define success metrics, track performance, and ensure accountability across key initiatives.

Requirements

What you’ll need

6+ years of experience in management consulting, investment banking, private equity, or business operations at a high-growth startup
4-year undergraduate degree (preferably in a quantitative or analytical field such as Business, Economics, Engineering, Finance, or related)
Proven ability to independently problem-solve and drive complex projects under ambiguity
Strong analytical skills, including experience working with complex business data
Excellent communication and stakeholder management skills; able to influence across levels and functions
Demonstrated ability to create and operationalize new processes, systems, or programs.

Benefits

Comp & perks

Start-up equity
Full health, vision & dental coverage
Catered lunches & dinners for SF employees
Commuter benefit
Team building events & happy hours
Flexible PTO
Apple equipment plus home office budget
401k plan

ATS Keywords

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Hard Skills & Tools

business analysisdata analysisproject managementprocess improvementperformance metricsquantitative analysismodel developmentstrategic planningoperational efficiencyworkflow optimization

Soft Skills

problem-solvingcommunicationstakeholder managementinfluencecross-functional collaborationleadershipaccountabilityanalytical thinkingadaptabilityinitiative