Zillow

Manager

• Own, develop, and lead all aspects of the team which includes strategy, personnel development, process development and improvement, sales production, client relationships and reporting
• Focus on implementation of consistent and high-quality sales output; excited to get into the details, roll up sleeves, and push improvement through ongoing iteration
• Monitor and continuously improve metrics focused on revenue, sales velocity, and closing ratios
• Facilitate process standardization including, but not limited to, activity metrics, sales process, and operational cadence
• Improve retention and client loyalty through consistent, thoughtful, and data-driven coaching
• Excellent at leading teams through change in a hyper-growth environment
• Grow and develop a sales culture with a focus on a growth mindset
• Obsessed with our sales team’s employee satisfaction, leads a team passionate about positivity and continual improvement, is not afraid to set big goals, and has the leadership skills to align focus to achieve them
• Ability to create and foster a dynamic and growth-oriented team environment virtually or in person
• Be an effective partner with other internal teams such as billing, operations, finance, product, marketing, and more
• Effectively communicates ZG Rental’s value proposition through presentations, industry events, executive meetings, and sales proposals to upscale the team, meetings, and opportunities

Manager, NBA Rentals

Technical Program Manager

• Lead programs that span multiple business and engineering groups, ensuring Finance, Accounting, Tax, and FinTech requirements are represented and prioritized.
• Own and drive roadmap execution for Finance Technology, partnering closely with senior leaders across organizations.
• Participate in and lead Agile teams, ensuring functional and technical requirements are well understood, documented, and validated.
• Engage deeply with ERP and revenue systems such as Workday, Zuora Billing, and Zuora Revenue, especially in areas related to AR, AP, billing, revenue recognition, tax, and integrations.
• Facilitate design discussions and guide teams through decision-making that balances technical constraints with financial accuracy and compliance obligations.
• Develop, write, and maintain clear narrative documents for executive consumption, including status updates, program proposals, and risk assessments.
• Identify risks early, create mitigation plans, and ensure accountability across cross-functional partners.
• Support compliance-driven initiatives, including SOX controls, audit requests, financial close processes, and system governance.
• Build trusted relationships across Product, Engineering, Accounting, Tax, Finance, and FinTech to ensure coordinated delivery.

Senior Technical Program Manager, Finance Technology

Strategy

• Build the pricing function from the ground up, establishing frameworks, processes, governance models, and analytics infrastructure that will scale with the business.
• Lead pricing strategy development for Zillow's agent products and services, ensuring alignment with business objectives and market demand.
• Collaborate with Product and GTM teams to optimize monetization across our product portfolio and roadmap.
• Drive data-driven decision making through comprehensive analyses that support pricing and packaging decisions, continually optimizing monetization models to enhance revenue while maintaining simplicity.
• Conduct market intelligence including competitive analysis, quantitative and qualitative research to identify pricing trends, customer preferences, and growth opportunities that inform pricing optimization.
• Design innovative pricing models including consumption-based and subscription models with "Value Metrics" that align revenue with customer success, complete with multi-year financial projections and tier structures optimized for willingness-to-pay.
• Build commercial frameworks including promotional playbooks and deal governance that balance growth acceleration with brand value and margin protection.
• Define and monitor performance through pricing KPIs including price realization, CLTV/CAC, and Net Dollar Retention.
• Provide strategic oversight for non-standard, high-value enterprise deals, building frameworks that enable Sales flexibility while protecting long-term portfolio economics.
• Drive cross-functional alignment across Product, GTM, Marketing, and Finance on pricing changes and high-impact initiatives.

Pricing & Packaging Strategy Director

Sales

• Own, develop, and lead all aspects of a territory-based sales team
• Drive local market knowledge initiatives
• Focus on implementation of consistent and high-quality sales output
• Monitor and continuously improve metrics focused on revenue
• Facilitate process standardization

Sales Manager, Mid Market – Rentals

Accounting Manager

• Responsible for researching, analyzing, and documenting the appropriate accounting treatment for revenue recognition issues as well as new and complex transactions according to U.S. GAAP.
• Analyze technical accounting issues associated with ASC 606 - Revenue from Contracts with Customers and partner with stakeholders to operationalize conclusions.
• Prepare high-quality technical accounting memos and position papers to support conclusions and facilitate internal and external audit reviews.
• Collaborate with business leaders, Legal, FP&A, and internal/external auditors to ensure accurate and timely accounting for complex transactions.
• Monitor, assess, and communicate the impact of new and emerging accounting standards relevant to Zillow Group.
• Provide technical accounting guidance and training to finance and business teams.
• Lead or support special projects and other duties as assigned by leadership.

Technical Accounting Manager

• Own, develop, and lead all aspects of a regional sales team, including strategy, personnel development, client relationships, sales production, reporting, etc
• Focus on implementation of consistent and high-quality sales output; excited to get into the details, roll up sleeves, and push improvement through ongoing iteration
• Monitor and continuously improve metrics focused on revenue, sales velocity and closing ratios
• Facilitate process standardization, including but not limited to activity metrics, sales process, and operational cadence
• Improve retention and client loyalty through consistent, thoughtful and data-driven coaching
• Excellent at leading teams through change in a hyper-growth environment.
• Grow and develop a sales culture with a focus towards a growth mindset
• Obsessed toward our sales team’s employee satisfaction, leads a team passionate about positivity and continual improvement, is not afraid to set big goals and has the leadership skills to align focus to achieve them
• Ability to create and foster a dynamic and growth oriented team environment virtually or in-person
• Be an effective partner with other internal teams such as billing, operations, finance, product, marketing and more
• Effectively communicates ZG Rental’s value proposition through presentations, industry events, executive meetings, and sales proposals to upscale the team, meetings and opportunities

Sales Manager – SMB, Rentals

• Own, develop, and lead all aspects of a national sales team
• Drive industry and local market knowledge initiatives
• Focus on high-quality sales output and continuous improvement
• Monitor and improve metrics focused on revenue and sales velocity
• Facilitate process standardization including operational cadence

Sales Manager, Major Market, Rentals

Program Manager

• Design and improve processes that focus on customer experience
• Manage cross-functional partnerships and conduct user testing efforts prior to product releases
• Maintain a unified view of upcoming launches and ensure frontline teams are prepared
• Drive communications and prepare summaries for stakeholder updates

Program Manager, CX Readiness

• Own, develop, and lead all aspects of an Enterprise sales team
• Focus on consistent and high-quality sales output
• Monitor and improve key metrics
• Standardize processes
• Coach for retention and client loyalty
• Lead teams through change
• Prioritize employee satisfaction
• Create a dynamic and growth-oriented team environment
• Collaborate with internal teams
• Effectively communicate value proposition

Sales Manager – Enterprise, Rentals

• Oversee relationship and growth of Rentals’s largest Enterprise partners who have the highest portfolio participation.
• Perform presentations with key decision makers to identify upselling/cross selling opportunities within accounts.
• Travel (up to 50%) as needed to maintain and strengthen partnerships.
• Conduct business reviews with clients, providing insights and metrics to ensure their account is set up for success with the goal of helping grow, retain, and engage our client base.
• Own your book of business and help nurture our next generation of top clients.
• Serve as a coach, mentor, and educator of our Multifamily clients to encourage mutual success; viewed as an extension of their marketing teams and a consultant on all things multifamily.
• Facilitate positive client experiences through your expertise of our systems & processes.
• Demonstrate knowledge of industry trends, market conditions, and advertising tendencies.
• Conduct and facilitate regular client experience and engagement events to build partnership.
• Participate in multifamily rentals conferences, association meetings, trade shows, and property management company meetings to increase partnerships, revenue and exposure to the Zillow Rental Network.
• Meet and exceed assigned goals/quotas on a quarterly basis.
• Be an expert in all Zillow Rentals Network products and services.
• Represent the voice of the customer internally to influence product roadmaps, marketing strategies, and sales process improvements.
• Provide internal leadership by mentoring other Strategic Advisors, elevating team performance, and contributing to onboarding, best-practice development, and thought leadership across the broader organization.
• Act as a strategic contributor to enterprise go-to-market evolution, identifying new opportunities, supporting early-stage product pilots, and shaping approaches for emerging or high-impact initiatives.
• Operate with a high degree of autonomy, determining methods and procedures on new or special assignments, and leading cross-functional workstreams as needed.

Strategic Advisor, Enterprise, Rentals

Account Executive

• Drive the new business sales cycle, including identifying potential clients, maintaining your current book of accounts, resolving prospects’ needs, negotiating, and closing.
• Be an authority in all Zillow Rentals Network products and services
• Perform a high volume of based calls, which include Zoom meetings to secure new accounts and increase participation from multifamily rental management companies.
• Utilize the resources provided to increase knowledge of trends, market conditions, and advertising tendencies based on the market assigned upon hire
• Use Salesforce.com to prospect, log activity, and manage your calendar and opportunities.
• Communicate performance expectations to clients internally and externally.
• Meet and exceed assigned sales quota
• An ability to excel in high-level conversations and presentations with decision-makers with a focus on building positive relationships to drive business results
• Serve as a brand ambassador for Zillow Group, representing the best interests of the company, its advertisers, and industry partners
• Represent the voice of the customer to influence product, marketing, and sales process and improvement
• Execute against the MEDDPICC sales process and adopt Challenger principles in every customer interaction to drive insight-led, value-based conversations

Sales Executive, SMB, Rentals

Sales Development Rep

• Take ownership, develop sales prospecting strategies, and provide leadership for all aspects of the regional sales team, including personnel development, client relationships, sales production, reporting, and more.
• Emphasize the implementation of consistent and high-quality sales output, demonstrating enthusiasm for delving into the details, rolling up your sleeves, and driving continuous improvement through iterative processes.
• Continuously track and improve important measurements related to appointments set, revenue generated and marketing strategies.
• Facilitate process standardization, ensuring activities like activity metrics, sales processes, and operational cadence are streamlined and optimized for efficiency and effectiveness.
• Enhance quality appointment setting through consistent, thoughtful, and data-driven coaching.
• Thrive in a hyper-growth environment by effectively leading teams through change.
• Champion a sales culture centered around a growth mindset, where continuous development and improvement are encouraged.
• Make employee satisfaction a top priority, managing a team that is passionate about positive attitudes, continual improvement, and achieving bold goals.
• Apply your leadership skills to align the team's focus and foster a culture of goal achievement.