Principal Product Manager, Connections Platform

Zillow

Principal Product Manager for Zillow's Connections Platform, driving vision and strategy across critical services. Partnering company-wide to enhance customer experiences and product requirements.

Posted 6/5/2026full-timeRemote • California, Colorado, Connecticut, District of Columbia, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Ohio, Rhode Island, Vermont, Washington • 🇺🇸 United StatesLead💰 $178,300 - $284,700 per yearWebsite

About the role

Key responsibilities & impact

Own and drive the Connections Platform vision, strategy, roadmap, and execution in alignment with Zillow’s strategic priorities.
Partner with teams across Zillow to understand business needs, align priorities, and translate them into scalable product requirements.
Shape the future of Zillow’s Leads platform and Switchboard Agents capabilities to support more intelligent, agentic customer and partner experiences.
Use AI-enabled tools to rapidly prototype ideas and build lightweight solutions, including internal workflows, auditing tools, and configuration experiences.
Leverage data, experimentation, and analysis to identify platform opportunities, improve decision-making, and enhance the customer experience.

Requirements

What you’ll need

8+ years of product management experience, ideally in a platform-focused environment, with a track record of owning strategy and execution for complex products.
Technically fluent and able to work effectively with APIs, database schemas, data models, and scalable platform architectures.
Skilled at building strong cross-functional relationships and aligning the needs of multiple teams and stakeholders across a matrixed organization.
Comfortable navigating ambiguity, quickly learning new domains, and synthesizing use cases into clear product direction.
Experienced in building scalable platform capabilities that anticipate future needs and support a broad range of internal users and use cases.
Able to use data, analytics, and AI-enabled tools to uncover insights, guide decisions, and improve product and customer outcomes.
Familiar with AI-driven or agentic product experiences, such as lead nurturing, lead classification, or similar intelligent workflow capabilities.

Benefits

Comp & perks

competitive base salary
equity awards based on factors such as experience, performance and location

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementAPIdatabase schemadata modelscalable platform architecturedata analyticsAI-enabled toolslead nurturinglead classificationworkflow capabilities

Soft Skills

cross-functional relationship buildingstakeholder alignmentnavigating ambiguityquick learningsynthesizing use casesdecision-makingcustomer experience enhancementstrategic thinkingexecution ownershipcollaboration