ZF Group

Marketing

• Apply marketing knowledge and tools to contribute to ZF's positioning among university students
• Help identify and measure the progress of ZF's market positioning
• Design a brand strategy based on research, analyzing consumer insights and trends
• Identify universities and/or academic programs of interest to ZF
• Research, understand and share key trends and topics of interest to students in target bachelor programs within Mexico’s leading universities.
• Track, analyze, and report on performance and trends
• Develop and implement strategies and processes focused on increasing the Candidate Decision Journey

Marketing Intern

Account Executive

• Identify and research potential customers through various channels such as cold calling, email campaigns, and social networks to build a high-quality pipeline.
• Organize and conduct effective, in-depth discovery meetings to identify and quantify opportunities, as well as key stakeholders within prospective or existing customer organizations.
• Confidently present and demonstrate our solution, focusing on benefits, added value, and customization. Oversee the entire sales process from prospecting through to closing, including final negotiations.
• Proactively manage the sales pipeline to ensure targets are achieved. Maintain up-to-date records in the CRM system and provide updates during regular sales meetings.
• Consistently achieve or exceed quarterly and annual sales targets.
• Build and maintain strong customer relationships to identify upselling and cross-selling opportunities.
• Share field insights to support product improvements and marketing campaigns.

Sales Executive

Full-stack Engineer

• Strategic sourcing, Procurement, Supplier Management, Material Planning, Inventory management & Control, SAP.
• Prepare and release monthly and weekly import/domestic dispatch plans to suppliers.
• Issue purchase order (PO) schedules on time to ensure smooth supply flow within defined lead times.
• Perform daily/weekly on hand stock checks and prepare critical material lists.
• Manage and control inventory for parts within target levels and safety stock policies.
• Monitor actual shipment status with freight forwarders to prevent line shortages and manage inventory.
• Plan and control shipments to avoid premium freight costs (e.g., air shipments).

Engineer – Buyer

Architect

• Being accountable for the architecture of BusConnect's gateways firmware and design during the full life cycle of the solutions with continuous improvement of architecture standards and guidelines.
• Work closely with our Product and Platform/Application Development team, incorporate new ideas and requirements to the firmware architecture and help product stakeholders to define a good roadmap.
• Design and develop scalable, future-oriented and operationally efficient architectural concepts, solutions and code.
• Act as a lateral leader for our small FW development team by working side-by-side with the team and coaching team members. Nurture a collaborative environment and foster transparency. Follow agile development methodologies & lean principles (e.g., Scrum)
• Facilitate timely technical decisions based on expert-sparring and development of options/scenarios. Drive buy-in by clearly communicating decision-making rationale.
• Be responsible for cyber-security design of the firmware components.

Firmware Architect

Designer

• Development and CAD-design in the field of test bench technology
• Analysis of design requirements and concepts
• Focusing of design on functionality, quality and costs
• Built up 3D-CAD models and 2D-production drawings with BOM-management
• Carry out mechanical calculations for operational and machine safety
• Cooperation with project teams, specialist departments, suppliers and customers
• Carrying out HVAC Calculations for Test bed heat Load
• Test Bed Layout Preparation
• BOM Creation for the Test system Application and Vendors technical evaluation
• Managing design reviews internally/ with customer
• BOM Creation and Cost calculation for Local Proposals
• DFMEA

Deputy Manager – Mechanical Design, Test Systems

Field Engineer

• Act as the primary contact for customer support and service requests
• Perform service activities for ZF test systems, including tire testing
• Implement system optimizations and manage software roll-outs in coordination with the project and service team
• Commission test systems with a focus on control and automation technology
• Analyze complex, interdisciplinary issues and define corrective actions
• Carry out maintenance, calibration, and upgrades of testing systems
• Provide troubleshooting support remotely or on-site at customer locations
• Deliver onsite production support to ensure smooth operations
• Conduct customer training sessions to ensure proper system usage

Service Engineer

Manager

• Conduct Root cause analysis for breakdown and take corrective action (TPM)
• Carrying out audits for proper maintenance of machine and provide necessary guidance
• Implement PM, TBM & CBM activities as per plan.
• Maintain machine history, preventive maintenance records
• Instruments calibration, Spare part planning.
• Provide resource of Men, Material and tools.
• Recondition machines, when required.
• Installation and erection of new machines and Equipment

Deputy Manager – Maintenance

• Identify and research potential customers through various channels such as cold calling, email campaigns, and social networks to build a high-quality pipeline.
• Organize and conduct effective, in-depth discovery meetings to identify and quantify opportunities, as well as key stakeholders within prospective or existing customer organizations.
• Confidently present and demonstrate our solution, focusing on benefits, added value, and customization.
• Oversee the entire sales process from prospecting through to closing, including final negotiations.
• Proactively manage the sales pipeline to ensure targets are achieved.
• Maintain up-to-date records in the CRM system and provide updates during regular sales meetings.
• Consistently achieve or exceed quarterly and annual sales targets.
• Build and maintain strong customer relationships to identify upselling and cross-selling opportunities.
• Share field insights to support product improvements and marketing campaigns.

Sales Executive, BeLux

Business Analyst

• Translate business needs into functional & technical requirements
• Act as interface between Business Controlling and IT delivery teams
• Ensure accuracy of financial data across systems
• Develop dashboards and automated reporting solutions

Sales

• To identify opportunities in the Indian Passenger car Vehicle Market and support ZF India growth plans for Transmission and chassis components by retaining and increasing share of business at existing customers and penetrating new customer accounts.
• Responsible for sales and new business development for bus drivetrain components business unit of ZF India.
• It has to contribute to the ZF India targets decided for the bus drivetrain components sales function.
• Increase customer base and enhance customer relations.
• Arrange ZF India sales and brand promotion activities at customer end.
• Maintain and enhance the strong business relations with all customers.
• Timely address operational & strategic needs of the customers and ensure highest customer satisfaction level.
• Track and manage accounts receivables within assigned targets.

Aftermarket Sales – Passenger Car

Electrical Engineer

• Responsible for control system concept and architecture design
• PLC software design and commissioning
• Electrical HW design (including BOM) and commissioning for test bench
• Checking all the inputs for software design
• Responsible for software, hardware design and commissioning of third-party equipment
• Selection and verification of local electrical components
• Designing with the best Safety and Ergonomic practices
• Managing design reviews internally/with customer
• BOM Creation and Cost calculation for Local Proposals
• DFMEA

Deputy Manager / Manager – Electrical Engineering, Test Systems

• Work with all internal functional teams to achieve customer satisfaction.
• Support independent rep agencies with sales calls, information exchange, and product changeovers.
• Provide input to assist in planning and product forecasting.
• Responsible to create and execute sales forecast and budget.
• Provide market intelligence for pricing, market share, and aftermarket trends to maintain competitive market position and communicate pricing to customers.
• Responsible for prospecting and new account setup and customer order processing utilizing ERP system.
• Represent ZF at trade shows and related industry functions as needed.
• Provide back-up within department and perform related tasks as needed.

Regional Sales Manager – PC IAM

• Serve as a technical field resource to internal ZF teams, OEMs, dealers, distributors, and fleet customers and address call center escalations as a Level 2 technical support resource.
• Review the biweekly unit-down list with the call center to proactively identify and resolve field issues and escalate unresolved product concerns to engineering with clearly documented data and root cause observations.
• Develop and maintain diagnostic tools and strategies (e.g., parameter decoders, measurement tools) to support efficient issue resolution.
• Maintain and leverage working relationships with OE field reps to collaboratively support shared customers.
• Deliver web-based and in-person technical training to distributors, fleets, dealer technicians, and internal teams and support the development of new training materials in partnership with the training team.
• Conduct internal technical training sessions for cross-functional departments to enhance product knowledge and promote a knowledge-sharing culture through hands-on demonstrations, SOPs, and technical bulletins.
• Visit dealerships and service partners in your region to maintain relationships and promote ZF support—travel permitting.
• Assist sales and marketing with product positioning by providing technical insights and customer education and identify and support new retrofit opportunities through site visits, technical feasibility analysis, and solution guidance.
• Collaborate with internal and external quality teams to investigate field concerns, develop repair strategies, and participate in campaign/recall activities including documentation and instruction review.
• Participate in IAM policy development and process support for service-level claims.

Field Service Engineer

Support Engineer

• Develop ZF technical consulting for fleets in collaboration with internal and external commercial partners to provide technical influence on sales, acquire new customers (brand conversion), identify field opportunities, and retain existing clients.
• Collect and analyze information and develop technical support materials for customers.
• Provide technical assistance and support to customers through on-site visits and remote service.
• Deliver technical presentations and training on our products to installers, drivers, salespeople and students, operating in fleets, distributors, retail, workshops, end customers and educational institutions.
• Provide technical consulting for fleets, together with internal and external commercial partners, focused on information management and monitoring product performance.
• Collect and analyze information and produce technical support materials and reports.
• Provide technical support for customer warranty processes.

Senior After-Sales Technical Analyst

• Provide technical assistance and support to customers through on-site visits and remote service
• Deliver technical presentations and training on our products to applicators, drivers, sales representatives and students, working with fleets, distributors, retailers, workshops, end customers and educational institutions
• Provide technical consultancy to fleets in coordination with internal and external commercial partners, focusing on information management and monitoring product performance
• Collect and analyze information and develop technical support materials and reports
• Provide technical support for customers' warranty processes