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ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
technical assistancetechnical supportinformation managementproduct performance analysispresentation developmenttraining deliverywarranty process support
Soft Skills
communicationcustomer serviceconsultancyanalytical thinking
Certifications & Qualifications
Bachelor's degree
Industry Keywords
commercial vehicle segmentafter-sales supportfleetsautomotive technical area
About the role
Key responsibilities & impact- Provide technical assistance and support to customers through on-site visits and remote service
- Deliver technical presentations and training on our products to applicators, drivers, sales representatives and students, working with fleets, distributors, retailers, workshops, end customers and educational institutions
- Provide technical consultancy to fleets in coordination with internal and external commercial partners, focusing on information management and monitoring product performance
- Collect and analyze information and develop technical support materials and reports
- Provide technical support for customers' warranty processes
Requirements
What you’ll need- Bachelor's degree in Business Administration, Technology, Engineering or related fields
- Advanced English; Spanish is a plus
- Experience in technical assistance or after-sales support for fleets in the commercial vehicle segment
- Experience developing and delivering presentations and training related to the automotive technical area
- Availability to work in the field in the Curitiba area
Benefits
Comp & perks- Health insurance
- Dental insurance
- Pharmacy benefit
- Life insurance
- Transportation
- Childcare assistance
- Meal allowance
- On-site meals
- Private pension plan
- Annual bonus
- SESI Club
- Extended maternity and paternity leave
- Gympass (Wellhub)
- Credit union
- Educational partnerships