Zeno Group

Designer

• Design assets for social, marketing, presentations, and client deliverables.
• Contribute ideas in brainstorming and creative sessions.
• Apply and maintain design systems and brand guidelines for both internal- and client-based projects.
• Prepare, format, and resize files for digital and print.
• Retouch and edit photography to support client and campaign needs.
• Explore and apply AI tools to enhance design workflows and creative output when appropriate.
• Ensure accuracy and consistency across all design work.
• Stay up-to-date on design trends and best practices.
• Manage multiple projects with keen attention to detail and strict adherence to deadlines and client needs.
• Collaborate with non-designers to effectively translate client objectives into creative vision and adapt to feedback accordingly.

Junior Designer

Vice President

• Join NA Strategy and Planning team to uncover compelling insights and craft strategy that informs powerful, meaningful campaigns across multiple clients and categories.
• Partner closely with research, analytics and creative teams to deliver integrated work that matters.
• Determine priorities and develop/challenge the brief; set the bar for depth of insights and creative fodder.
• Use a research-driven approach to develop the right questions, aggregate insights and help the agency stand apart at the table.
• Bridge consumer trends and industry to determine appropriate channels for the brand based on editorial themes, target audience, and brand objectives.
• Explore the intersection of culture, brands, and audiences to arrive at deeper insights and provocative marketing strategies and breakthrough brand-building platforms.
• Keep up to date with innovative work across advertising and communications industries and share best practices internally.
• Pushes for creative ideas; be purposeful and enterprising in problem-solving and embrace diverse trends, skills, specialties and viewpoints.
• Deliver substantial change for clients and communities; implement change in a way that demonstrates powerful and unique thinking and hold others accountable for open-mindedness.

Vice President, Planning

• Set a new bar for depth of insights and creative fodder, infusing ambition, imagination, and revolution into the strategic process.
• Determine priorities and independently lead strategy efforts for multiple clients and new biz opportunities, from research to insights and strategy development through execution.
• Proactively listen for opportunities and build the case for additional strategic solutions within existing business.
• Manage and develop junior staff to conduct secondary research efficiently by analyzing research data to learn new insights, develop strategy and provide guidance on which key insights should inform the narrative.
• Working with practice leadership, develop the agency’s real-time cultural fluency and explore the latest AI research capabilities.
• Direct primary research initiatives ensuring methodologies match research objectives.
• Use a research-driven approach to develop the right questions, be an aggregator and help Zeno stand out at the table.
• Explore the intersection of culture, brands, and audiences from new angles to arrive at deeper insights.
• Develop innovative trends forecasts and landscape analysis reports across a variety of industries and clients.
• Identify key trends to help teams stay on top of audience behaviors, social movements and cultural themes.
• Provide fresh insight into audience and cultural trends as needed for existing clients and teams during planning cycles and opportunistically.
• Keep up to date with innovative work across industries.
• Interact and participate in presentations to Zeno teams and clients at a moment’s notice.

Senior Vice President, Planning

• Serve as a senior leader within the Corporate Affairs East practice, with responsibility for business growth, team leadership, and client strategy.
• Provide C-Suite-level counsel on corporate positioning, transformation narratives, market shifts, regulatory issues, financial disclosures, ESG, and crisis management.
• Lead integrated corporate affairs programs across technology and financial services clients, ensuring the highest level of strategy, execution, and measurable outcomes.
• Drive national business and financial media relations, building and leveraging relationships that advance clients’ corporate and financial narratives.
• Partner with clients on reputation management, investor and stakeholder communications, and thought leadership strategies.
• Identify and pursue new growth opportunities, drawing on deep insights into clients, industries, competitors, regulation, and the economy.
• Oversee financial management of accounts, including forecasting, profitability, and multi-million-dollar budgets.
• Shape the strategic direction of the practice, collaborating with senior leaders across geographies to strengthen positioning and expand offerings.
• Champion talent development, including mentoring and advancing future leaders in the Corporate Affairs team.

Vice President, Corporate Affairs

Project Manager

• Serve as strategic and operational partner to team leaders to ensure successful delivery against scoped services and deliverables.
• Help lead the development and approval workflow of statements of work (SOWs) with finance, contracts, and discipline leads.
• Act as a bridge between client teams and finance, streamlining scopes and budgets across functions and countries.
• Drive day-to-day management of integrated creative campaigns and / or programs, inclusive of timeline development, status updates, coordination with Resource Management, risk assessment, and final delivery.
• Partner with client and finance teams to manage and communicate program burn, “scope creep”, and participate in the monthly forecasting process.
• Drive internal and client (as needed) discussions related to overburn, “scope creep,” and risk mitigation, proactively providing recommendations to ensure account remains profitable.
• Partner with Finance manager to help prepare the monthly Lenovo Forecast email sent by MD.
• Work with team leads to track OOP spend and invoices, preparing monthly summaries for clients.
• Partner with client teams and discipline leads on staffing and resourcing needs, working with resource management to align skillset and availability to the needs of the business.
• Work with account leadership to help manage financial requests from procurement.
• Coordinate and facilitate global leadership meetings, provide meeting share out, inclusive of actionable next steps, owners, and timing.
• Partner with senior client teams to prepare Quarterly Business Review for senior clients.
• Act as knowledge manager for global work, keeping a pulse on workstreams, capabilities, case studies, and award entries.
• Maintain global team SharePoint, active client lists, and prepare monthly email that goes to global team.
• Support team organization on new business efforts.

Director, Project Management

• Be the ultimate decision-maker on the approach to Zeno Health & Wellness, Americas pitches and manage potential conflicts of interest with new client opportunities in collaboration with other leaders.
• Encourage an environment that champions creative and commercial excellence in client work.
• Generate and respond to incoming opportunities, lead and attend pitches, ensure an optimal process for lead generation and pitch development, drive practice leads, marketing and thought leadership to nurture an effective pipeline, network internally and externally to create opportunities.
• Maintain financial responsibility for accounts including forecasting, account profitability, and staff utilization.
• Identify, attract, manage and inspire top talent. Provide ongoing coaching, guidance, and support to staff to help them reach their full potential.
• Foster a collaborative and inclusive environment that encourages creativity, growth, and professional development.
• Manage relationships with industry contacts, influencers and media, be a thought leader and raise Zeno Health’s profile in the industry, ensure that marketing investment is aligned to business needs and yields returns.
• Take a hands-on, progressive approach to counselling clients, manage relationship issues with clients where appropriate, introduce them to new Zeno offerings and IP, identify and pursue organic growth opportunities

Executive Vice President, Head of Health & Wellness

Account Executive

• Draft issues/crisis documents, e.g., scenario plans, issue analyses, intelligence reports.
• Develop key messages in keeping with clients’ objectives and craft stakeholder communications based on messaging.
• Work with senior team members to navigate high-risk issues and provide recommendations, as well as support execution of media and stakeholder engagement.
• Research, interview, write, and edit media materials, fact sheets, messaging and stakeholder communication, and other materials as needed.
• Conduct due diligence tasks, identify and analyze publicly available data, and synthesize findings from the agency’s suite of tools and integrate analysis into strategic client deliverables.
• Support in client-facing strategic counsel with senior crisis leaders, including managing interaction, presenting select elements of findings, presentation development, etc.
• Collaborate across teams at all levels, and with specialty experts on cross-practice client deliverables.
• Be well-versed in the current political and social landscape to anticipate larger cultural issues that may be relevant to your clients.
• Practice effective project management while working with other team members and understand the “big picture” of the client program.
• Assist with new business.

Senior Account Executive, Crisis and Issues Management

• Collaborate within the team and provide counsel and recommendations to clients
• Drive results using traditional and emerging public relations tactics
• Develop comprehensive understanding of accounts (business, products, markets, influencers) and convey knowledge to team and media
• Mentor and coach junior team members; supervise and delegate tasks
• Build strong relationships with client and vendor contacts and proactively manage correspondence
• Prepare client status and activity reports, attend meetings, compile media and competitor coverage
• Coordinate press tour pitching, scheduling and logistics
• Identify and develop earned media strategies and stories within integrated brand campaigns
• Research, write, edit, and proofread materials (media lists, coverage trackers, key messages, media strategies, press releases, scripts, pitches, fact sheets)
• Assist with research and analysis of media coverage and online conversations
• Monitor social trends and cultural happenings to identify opportunities for clients
• Proactively develop fresh story angles and think creatively about earned media tactics
• Manage multiple projects simultaneously, completing them on time and on budget
• Practice effective project management and understand the 'big picture' of client programs

Senior Account Executive, Brand

ABOUT THE ROLE: Zeno Group is seeking an experienced Account Executive to support clients with employee engagement communications and internal communications channels.
In this role, you will have responsibility for a variety of activities, including project management, program development, distributing communications via various channels, data analysis, and continuing to build Zeno’s growing Employee Engagement communications offering
Candidates applying for this role should be skilled at client service, communications technology platforms, be detail-oriented, and have a strong understanding of and aptitude for employee engagement communications approaches. The candidate must also be willing to speak up, learn, collaborate and contribute effectively.
RESPONSIBILITIES:
Team Enablement & Process Management: Support internal teams with managing deliverables, resources and capacity; serve as the point-of-contact for client processes and guidelines.
Help to establish and carry forth systems and processes to communicate with and retrain team members.
Apply or create tools, templates and methodologies that contribute to the clients’ internal communications effectiveness.
Client & Business Alignment: Work collaboratively with account leadership to understand clients' business priorities and align account resources as appropriate.
Partner with critical internal client stakeholders for ongoing solutioning and best-in-class service.
Engage with clients and serve as a lead for key events, resources and processes.
Channel Strategy & Execution: Participate in routine training to apply new capabilities for ongoing publishing acumen.
Conduct channel analysis and ongoing audience research for continuous improvement.
Partner with internal workstreams and clients about how to best leverage internal channels to communicate with key audiences.
Support writing assignments, where necessary.
Provide distribution support during After Hours occasions as part of a rotating coverage schedule.
Analytics, Insights & Optimization: Support team in applying analytics and insights into content strategies.
Provide engagement insights and recommendations for optimizations to inform communications strategy and the editorial calendar.

Account Executive, Employee Engagement

• We are looking for a Vice President, Influencer to join our growing Digital Health and Wellness team. This role will sit in a fast-paced, high-energy setting within our ZDX team, focused on several Health + Wellness clients across our portfolio.
• The ideal candidate will help drive accounts via influencer engagement and lead teams of professionals to successfully conceptualize and execute influencer/creator marketing programs.
• Other responsibilities include building and managing client relationships, presenting concepts, and developing strategies, budget management, research and contract negotiations, as well as delivering clear POVs on digital trends.
• While this role sits among our Digital and Creator experts, it will require work across integrated teams including health + wellness, paid amplification and analytics.
• This role will also be responsible for staffing, resourcing and overall H&W digital team leadership.

Vice President, Creator Health & Wellness

• Provide copywriting, image sourcing, and creative support for social channel content (Facebook posts, X posts, LinkedIn posts, Instagram posts, etc.)
• Assist in developing regular, comprehensive reports capturing social media performance metrics for clients on a regular basis.
• Assist in fan/follower acquisition and engagement strategies on client-owned platforms: Facebook, Twitter, LinkedIn, and other platforms as needed by client.
• Establish and build online relationships with key influencers (i.e. blogger relations.) through proactive online strategies and execution.
• Liaise with internal and external teams to ensure synergy and collaboration to maximize online and offline integration and results.
• Maintain social processes, quality control standards, briefing, copywriting, reporting, etc.
• Support online awareness and reputation, engagement and response strategies, standards implementation, content development and monitoring and reporting.
• 1-3 years of experience in social brand management and content creation.
• Ability to drive results and to consistently meet deadlines.

Account Executive, Digital

• Senior Account Executive to support our Corporate team in Redwood Shores, CA or Los Angeles, CA. You’ll collaborate within the team, provide sound counsel and recommendations to clients, and drive results inclusive of traditional and emerging public relations tactics.
• You will succeed at Zeno if you are fearless, resourceful, tenacious, have an understanding of traditional and non-traditional PR tactics and the media landscape, and drive great results for clients while building great relationships with your clients and your team.