Salary
💰 $115,000 - $133,000 per year
About the role
- Serve as strategic and operational partner to team leaders to ensure successful delivery against scoped services and deliverables.
- Help lead the development and approval workflow of statements of work (SOWs) with finance, contracts, and discipline leads.
- Act as a bridge between client teams and finance, streamlining scopes and budgets across functions and countries.
- Drive day-to-day management of integrated creative campaigns and / or programs, inclusive of timeline development, status updates, coordination with Resource Management, risk assessment, and final delivery.
- Partner with client and finance teams to manage and communicate program burn, “scope creep”, and participate in the monthly forecasting process.
- Drive internal and client (as needed) discussions related to overburn, “scope creep,” and risk mitigation, proactively providing recommendations to ensure account remains profitable.
- Partner with Finance manager to help prepare the monthly Lenovo Forecast email sent by MD.
- Work with team leads to track OOP spend and invoices, preparing monthly summaries for clients.
- Partner with client teams and discipline leads on staffing and resourcing needs, working with resource management to align skillset and availability to the needs of the business.
- Work with account leadership to help manage financial requests from procurement.
- Coordinate and facilitate global leadership meetings, provide meeting share out, inclusive of actionable next steps, owners, and timing.
- Partner with senior client teams to prepare Quarterly Business Review for senior clients.
- Act as knowledge manager for global work, keeping a pulse on workstreams, capabilities, case studies, and award entries.
- Maintain global team SharePoint, active client lists, and prepare monthly email that goes to global team.
- Support team organization on new business efforts.
Requirements
- You have a minimum of 6 years' agency experience (PR, Advertising, Digital).
- You are a pro-active problem solver who is excited by the task of helping us develop, shape and evolve this new role for Zeno.
- You have a demonstrated understanding of Agency culture and ways of working, with the ability to facilitate alignment within an integrated / cross-functional agency team.
- You have the social skills to work well with a global team of diverse roles and levels, the patience to collaborate, and the positive attitude that developing great work commands.
- You are able to always balance a sense of urgency with a calm and confident presence.
- You have advanced Excel, Smartsheet, and /or Google Sheets experience, and you are comfortable creating templates or optimizing existing ones.
- You have exceptional organizational skills with the ability to juggle multiple projects under tight deadlines.
- You are comfortable having difficult conversations re: prioritization, budgets, team structure, etc.
- You bring “order to chaos” by distilling disparate and / or ambiguous information into clear and actionable next steps, while clearly outlining the “unknowns.”
- You have the fearlessness to raise your hand and ask questions.
- And you have the talent to do all of this with a smile, a sense of humor and, occasionally, some well-timed sarcasm.