Zeno Group

Financial Planning and Analysis

• Monthly closing, review, prepare monthly financial summary, commentaries, and variance analysis
• Maintain an ongoing revenue pipeline report (“WRR”) for submission to regional leadership each week
• Manage daily operations including AR, AP and Intercompany Transactions
• Review P&L and balance sheet, identifying material variances vs forecast
• Establish and maintain accuracy of client revenue and billing plans
• Track billing, WIP, and client deposits throughout the month
• Ongoing AR and AP monitoring
• Ensure proper Cashflow Management
• Prepare Balance Sheet reconciliations
• Review all CAPEX requests in line with Group policy
• Assist client servicing team with Project Management including project setup, client & vendor onboarding
• Finalize Annual financial statements, manage external/group audits
• Liaise with tax agents and ensure timely submission of tax payments.

Finance Manager

Director

• Oversee data & analytics initiatives, ensuring quality work, deadline and budget adherence
• Capitalize on your expertise to provide innovative measurement solutions to uncover key business insights and actionable optimizations across all marketing initiatives
• Evaluate the feasibility of complex programs and help chart the course to success based on irrefutable data and evidence
• Help mentor, manage and work side-by-side with junior team members
• Demonstrate passion and commitment to elevate and expand data and analytics capabilities
• Promote cross-functional collaboration as a strong and active partner across teams
• Liaise with different stakeholders, develop solutions that are additive and push work across paid media

Director, Analytics

Account Executive

• Build strong relationships with client and vendor contacts and manage correspondence
• Coach AAEs and interns and supervise tasks as necessary
• Communicate with the account team about timelines and deadlines
• Craft pitches and build/maintain media lists for accounts
• Develop and manage media relations programs spanning business, trade, and thought leadership
• Manage multiple projects simultaneously, meeting deadlines and budgets
• Plan and support events like press conferences and seminars
• Research, interview, write, and edit media materials as needed
• Understand general principles of business, marketing, and PR

Account Executive, Corporate Affairs

Vice President

• Lead multiple integrated communication accounts ranging from biotech, consumer health, and medical devices.
• Serve as a trusted counselor to clients, providing strategic guidance and fostering long-term partnerships.
• Develop a deep understanding of clients – their business, products, markets, and industry influencers – and communicate this knowledge effectively to your account team.
• Lead accounts servicing global and niche brands while also serving as a resource and mentor across teams.
• Shape office culture and drive development of team talent.
• Partner with Zeno leadership to identify new business opportunities and support the organic growth of existing client relationships.

Senior Vice President, Health – Wellness

Account Manager

• Act as a compassionate team lead.
• Build client relationships.
• Deliver clear POVs on digital and media trends.
• Demonstrate the ability to council junior team members, colleagues, and clients.
• Develop client paid media proposals/pitches.
• Develop thoughtful paid media strategies to accomplish Client overarching goals and business objectives.
• Mine strategic work and data for consumer insights.
• Navigate large organizational structure.
• Translate data points from campaign results into meaningful client insights and recommendations.
• Work collaboratively with large partner agencies across marketing disciplines.

Account Manager, Paid Media

• This is a full-time position located in Sydney CBD, with flexible working from home options two days a week.
• As an Account Director at Zeno, you will provide senior counsel for account teams and support the Managing Director and Senior Account Director in all operational aspects of our fast-growing business.
• While driving business development will be part of your role, your strategic mindset, strong financial acumen, and creative thinking will be key to your success.
• You’ll have a keen eye for identifying new business opportunities as they arise.
• You will be working with a team of bright and enthusiastic communicators and a client portfolio comprising professional and financial services, technology, FMCG, and some of the world’s most innovative and fast-growing companies.
• B2B and strong corporate comms experience is essential, with the capability to manage campaigns encompassing employee engagement, C-suite executive profiling, and issues management.
• You will also be confident in driving purpose, sustainability, and social impact programs.
• You will need to be able to devise and execute integrated data-led communications programs that support clients in achieving their commercial and reputational objectives.
• A day in the life could include developing an RFP, managing a team and mentoring, reconciling account budgets, managing servicing levels, running media training workshops, troubleshooting client queries, and a whole lot more.
• We are looking for an Account Director who will be a team player and who likes to get things done without drama or ego interfering!
• Please note that at least six years’ agency experience is essential, with a minimum of two years in an Australian agency. Strong local market and cultural knowledge is required.

Account Director

Controller

• Monitor and support accounting operations for Zeno entities in North America
• Partner with DJEH Finance team in North America and globally for AP, billing, tax, treasury, AR and contracts
• Coordinate the monthly financial close process and preparation of financial reporting packages
• Review and provide guidance on multi-book ledgers
• Ensure balance sheet account reconciliations are completed and reviewed monthly or quarterly
• Plan and conduct quarterly balance sheet review meetings with the Zeno CFO
• Ensure compliance with DJEH policies and procedures
• Provide guidance and support for annual external audits
• Assist with M&A activity, including due diligence and accounting for acquisitions
• Assist with the roll out of financial systems in the region

Regional Controller

• Assist in the development of strategic paid media plans across digital, social, programmatic, video, and emerging platforms
• Collaborate with strategy, creative, and analytics teams to ensure cohesive planning and cross-channel execution
• Partner with internal specialists and external partners to evaluate platforms, formats, and audience strategies aligned with client goals
• Own the day-to-day management of paid campaigns, including trafficking, QA, and in-platform execution (Meta, Google, YouTube, TikTok, X, Pinterest, LinkedIn)
• Monitor budget pacing, performance metrics, and optimization levers to drive continuous improvement
• Coordinate with external vendors and partners to gather specs, timelines, and creative deliverables
• Analyze and report on media performance across KPIs, providing insights and optimization recommendations
• Partner with analytics and measurement teams to interpret data trends and correlate media spend to business outcomes
• Present findings in client reports, dashboards, and campaign wrap-ups
• Develop strong client relationships and establish trust as a reliable paid media expert
• Present media strategies, optimizations, and reporting to internal and external stakeholders
• Participate in client meetings, QBRs, and status calls, contributing to proactive communications and thoughtful POVs

Account Executive, Paid Media

Performance Marketing

• Lead strategy and oversee execution of paid media programs across paid social, paid search, direct and programmatic display and media partnerships
• Develop integrated media strategies to support brand storytelling and campaign tentpole moments
• Create new direction for digital team and help grow existing clients and new business across consumer, corporate and B2B accounts
• Drive execution from start to finish and mentor junior teammates
• Work closely with analytics team to sync on results and optimization opportunities
• Oversee a growing team of paid media specialists and cultivate talent
• Provide senior-level strategic oversight for client relationships and counsel
• Oversee financial management and stewardship of media budgets
• Lead thought leadership initiatives and evaluate innovative media opportunities

Vice President, Paid Media

Artificial Intelligence

• Act as primary liaison between Zeno and sister companies for AI-related initiatives, ensuring seamless communication of AI strategies
• Partner with the Head of AI and Innovation to identify and execute high-visibility AI projects demonstrating organizational impact
• Regularly communicate updates, progress, and insights from sister company activities to internal teams while highlighting Zeno's needs and priorities
• Identify and cultivate strategic partnerships with AI technology providers, research institutions, and innovation partners
• Build consensus among practice teams on platform selection and tech stack decisions and assess competing products to recommend agency-wide solutions
• Collaborate with leadership to ensure strategic alignment on technology investments
• Analyze existing business processes and workflows to find high-impact opportunities for AI-driven improvements and automation
• Design AI workflows to enhance operational efficiency, from automating repetitive tasks to improving data analysis pipelines
• Collaborate with cross-functional teams to integrate AI tools into daily operations without disrupting client service excellence
• Stay informed about generative AI advancements and flag notable tools and techniques for potential business use
• Assist with the organization's approach to generative AI tools across content creation, analysis, and strategic planning
• Support practice leads in developing playbooks, best practices, and training programs to drive AI adoption and improve employee experience
• Host training sessions and knowledge-sharing initiatives to upskill employees on AI tools and emerging workflows
• Monitor AI adoption, celebrate successes, and identify opportunities for continued growth
• Support AI governance by ensuring tools and workflows comply with company policies, ethical guidelines, and data privacy regulations
• Support client teams in navigating AI-related conversations including SOW review and guidance on appropriate AI usage in client deliverables
• Partner with sister/parent companies, Business Affairs, and Contracts to ensure client-facing AI applications meet approved usage standards

Senior Vice President, AI and Tech Operations

• Actively participate in brainstorms
• Assist in research, development and writing of program plans
• Assist with new business proposals and attend new business pitches and meetings as necessary
• Build strong relationships with client and vendor contacts and proactively manage correspondence
• Coach AAEs and interns and demonstrate ability to supervise and delegate tasks as necessary
• Communicate with your account team to keep them abreast of timelines and deadlines
• Compile coverage reports for clients (manage coverage trackers for your teams)
• Craft thoughtful pitches and build/maintain media lists for accounts (use Cision and/or MuckRack preferred)
• Manage multiple projects simultaneously meeting deadlines and budgets
• Develop and manage media relations programs spanning consumer, trade, business and vertical press including technology, lifestyle, food/beverage
• Plan and implement press conferences, seminars, speakers’ bureau, and other special events
• Practice effective project management while working with other team members and showing an understanding of the “big picture” of client programs
• Research, interview, write and edit media materials such as: news releases, fact sheets, pitches, message maps and other media materials
• Understand general principles of business and marketing and the role of PR in communications
• Understand key client information including general business strategy, industry issues, products and services offered, key customers and competitors in the marketplace
• Partner with different marketing disciplines, including strategy and creative
• Build strong relationships with reporters in the consumer/lifestyle/tech vertical
• Open to working across multiple categories, with an interest in Consumer Technology

Account Executive, Brand

Designer

• Design assets for social, marketing, presentations, and client deliverables.
• Contribute ideas in brainstorming and creative sessions.
• Apply and maintain design systems and brand guidelines for both internal- and client-based projects.
• Prepare, format, and resize files for digital and print.
• Retouch and edit photography to support client and campaign needs.
• Explore and apply AI tools to enhance design workflows and creative output when appropriate.
• Ensure accuracy and consistency across all design work.
• Stay up-to-date on design trends and best practices.
• Manage multiple projects with keen attention to detail and strict adherence to deadlines and client needs.
• Collaborate with non-designers to effectively translate client objectives into creative vision and adapt to feedback accordingly.

Junior Designer

• Join NA Strategy and Planning team to uncover compelling insights and craft strategy that informs powerful, meaningful campaigns across multiple clients and categories.
• Partner closely with research, analytics and creative teams to deliver integrated work that matters.
• Determine priorities and develop/challenge the brief; set the bar for depth of insights and creative fodder.
• Use a research-driven approach to develop the right questions, aggregate insights and help the agency stand apart at the table.
• Bridge consumer trends and industry to determine appropriate channels for the brand based on editorial themes, target audience, and brand objectives.
• Explore the intersection of culture, brands, and audiences to arrive at deeper insights and provocative marketing strategies and breakthrough brand-building platforms.
• Keep up to date with innovative work across advertising and communications industries and share best practices internally.
• Pushes for creative ideas; be purposeful and enterprising in problem-solving and embrace diverse trends, skills, specialties and viewpoints.
• Deliver substantial change for clients and communities; implement change in a way that demonstrates powerful and unique thinking and hold others accountable for open-mindedness.

Vice President, Planning

• Set a new bar for depth of insights and creative fodder, infusing ambition, imagination, and revolution into the strategic process.
• Determine priorities and independently lead strategy efforts for multiple clients and new biz opportunities, from research to insights and strategy development through execution.
• Proactively listen for opportunities and build the case for additional strategic solutions within existing business.
• Manage and develop junior staff to conduct secondary research efficiently by analyzing research data to learn new insights, develop strategy and provide guidance on which key insights should inform the narrative.
• Working with practice leadership, develop the agency’s real-time cultural fluency and explore the latest AI research capabilities.
• Direct primary research initiatives ensuring methodologies match research objectives.
• Use a research-driven approach to develop the right questions, be an aggregator and help Zeno stand out at the table.
• Explore the intersection of culture, brands, and audiences from new angles to arrive at deeper insights.
• Develop innovative trends forecasts and landscape analysis reports across a variety of industries and clients.
• Identify key trends to help teams stay on top of audience behaviors, social movements and cultural themes.
• Provide fresh insight into audience and cultural trends as needed for existing clients and teams during planning cycles and opportunistically.
• Keep up to date with innovative work across industries.
• Interact and participate in presentations to Zeno teams and clients at a moment’s notice.

Senior Vice President, Planning

• Serve as a senior leader within the Corporate Affairs East practice, with responsibility for business growth, team leadership, and client strategy.
• Provide C-Suite-level counsel on corporate positioning, transformation narratives, market shifts, regulatory issues, financial disclosures, ESG, and crisis management.
• Lead integrated corporate affairs programs across technology and financial services clients, ensuring the highest level of strategy, execution, and measurable outcomes.
• Drive national business and financial media relations, building and leveraging relationships that advance clients’ corporate and financial narratives.
• Partner with clients on reputation management, investor and stakeholder communications, and thought leadership strategies.
• Identify and pursue new growth opportunities, drawing on deep insights into clients, industries, competitors, regulation, and the economy.
• Oversee financial management of accounts, including forecasting, profitability, and multi-million-dollar budgets.
• Shape the strategic direction of the practice, collaborating with senior leaders across geographies to strengthen positioning and expand offerings.
• Champion talent development, including mentoring and advancing future leaders in the Corporate Affairs team.

Vice President, Corporate Affairs

• Be the ultimate decision-maker on the approach to Zeno Health & Wellness, Americas pitches and manage potential conflicts of interest with new client opportunities in collaboration with other leaders.
• Encourage an environment that champions creative and commercial excellence in client work.
• Generate and respond to incoming opportunities, lead and attend pitches, ensure an optimal process for lead generation and pitch development, drive practice leads, marketing and thought leadership to nurture an effective pipeline, network internally and externally to create opportunities.
• Maintain financial responsibility for accounts including forecasting, account profitability, and staff utilization.
• Identify, attract, manage and inspire top talent. Provide ongoing coaching, guidance, and support to staff to help them reach their full potential.
• Foster a collaborative and inclusive environment that encourages creativity, growth, and professional development.
• Manage relationships with industry contacts, influencers and media, be a thought leader and raise Zeno Health’s profile in the industry, ensure that marketing investment is aligned to business needs and yields returns.
• Take a hands-on, progressive approach to counselling clients, manage relationship issues with clients where appropriate, introduce them to new Zeno offerings and IP, identify and pursue organic growth opportunities

Executive Vice President, Head of Health & Wellness

Project Manager

• Serve as strategic and operational partner to team leaders to ensure successful delivery against scoped services and deliverables.
• Help lead the development and approval workflow of statements of work (SOWs) with finance, contracts, and discipline leads.
• Act as a bridge between client teams and finance, streamlining scopes and budgets across functions and countries.
• Drive day-to-day management of integrated creative campaigns and / or programs, inclusive of timeline development, status updates, coordination with Resource Management, risk assessment, and final delivery.
• Partner with client and finance teams to manage and communicate program burn, “scope creep”, and participate in the monthly forecasting process.
• Drive internal and client (as needed) discussions related to overburn, “scope creep,” and risk mitigation, proactively providing recommendations to ensure account remains profitable.
• Partner with Finance manager to help prepare the monthly Lenovo Forecast email sent by MD.
• Work with team leads to track OOP spend and invoices, preparing monthly summaries for clients.
• Partner with client teams and discipline leads on staffing and resourcing needs, working with resource management to align skillset and availability to the needs of the business.
• Work with account leadership to help manage financial requests from procurement.
• Coordinate and facilitate global leadership meetings, provide meeting share out, inclusive of actionable next steps, owners, and timing.
• Partner with senior client teams to prepare Quarterly Business Review for senior clients.
• Act as knowledge manager for global work, keeping a pulse on workstreams, capabilities, case studies, and award entries.
• Maintain global team SharePoint, active client lists, and prepare monthly email that goes to global team.
• Support team organization on new business efforts.

Director, Project Management

• Draft issues/crisis documents, e.g., scenario plans, issue analyses, intelligence reports.
• Develop key messages in keeping with clients’ objectives and craft stakeholder communications based on messaging.
• Work with senior team members to navigate high-risk issues and provide recommendations, as well as support execution of media and stakeholder engagement.
• Research, interview, write, and edit media materials, fact sheets, messaging and stakeholder communication, and other materials as needed.
• Conduct due diligence tasks, identify and analyze publicly available data, and synthesize findings from the agency’s suite of tools and integrate analysis into strategic client deliverables.
• Support in client-facing strategic counsel with senior crisis leaders, including managing interaction, presenting select elements of findings, presentation development, etc.
• Collaborate across teams at all levels, and with specialty experts on cross-practice client deliverables.
• Be well-versed in the current political and social landscape to anticipate larger cultural issues that may be relevant to your clients.
• Practice effective project management while working with other team members and understand the “big picture” of the client program.
• Assist with new business.

Senior Account Executive, Crisis and Issues Management

• Collaborate within the team and provide counsel and recommendations to clients
• Drive results using traditional and emerging public relations tactics
• Develop comprehensive understanding of accounts (business, products, markets, influencers) and convey knowledge to team and media
• Mentor and coach junior team members; supervise and delegate tasks
• Build strong relationships with client and vendor contacts and proactively manage correspondence
• Prepare client status and activity reports, attend meetings, compile media and competitor coverage
• Coordinate press tour pitching, scheduling and logistics
• Identify and develop earned media strategies and stories within integrated brand campaigns
• Research, write, edit, and proofread materials (media lists, coverage trackers, key messages, media strategies, press releases, scripts, pitches, fact sheets)
• Assist with research and analysis of media coverage and online conversations
• Monitor social trends and cultural happenings to identify opportunities for clients
• Proactively develop fresh story angles and think creatively about earned media tactics
• Manage multiple projects simultaneously, completing them on time and on budget
• Practice effective project management and understand the 'big picture' of client programs

Senior Account Executive, Brand

ABOUT THE ROLE: Zeno Group is seeking an experienced Account Executive to support clients with employee engagement communications and internal communications channels.
In this role, you will have responsibility for a variety of activities, including project management, program development, distributing communications via various channels, data analysis, and continuing to build Zeno’s growing Employee Engagement communications offering
Candidates applying for this role should be skilled at client service, communications technology platforms, be detail-oriented, and have a strong understanding of and aptitude for employee engagement communications approaches. The candidate must also be willing to speak up, learn, collaborate and contribute effectively.
RESPONSIBILITIES:
Team Enablement & Process Management: Support internal teams with managing deliverables, resources and capacity; serve as the point-of-contact for client processes and guidelines.
Help to establish and carry forth systems and processes to communicate with and retrain team members.
Apply or create tools, templates and methodologies that contribute to the clients’ internal communications effectiveness.
Client & Business Alignment: Work collaboratively with account leadership to understand clients' business priorities and align account resources as appropriate.
Partner with critical internal client stakeholders for ongoing solutioning and best-in-class service.
Engage with clients and serve as a lead for key events, resources and processes.
Channel Strategy & Execution: Participate in routine training to apply new capabilities for ongoing publishing acumen.
Conduct channel analysis and ongoing audience research for continuous improvement.
Partner with internal workstreams and clients about how to best leverage internal channels to communicate with key audiences.
Support writing assignments, where necessary.
Provide distribution support during After Hours occasions as part of a rotating coverage schedule.
Analytics, Insights & Optimization: Support team in applying analytics and insights into content strategies.
Provide engagement insights and recommendations for optimizations to inform communications strategy and the editorial calendar.

Account Executive, Employee Engagement

• We are looking for a Vice President, Influencer to join our growing Digital Health and Wellness team. This role will sit in a fast-paced, high-energy setting within our ZDX team, focused on several Health + Wellness clients across our portfolio.
• The ideal candidate will help drive accounts via influencer engagement and lead teams of professionals to successfully conceptualize and execute influencer/creator marketing programs.
• Other responsibilities include building and managing client relationships, presenting concepts, and developing strategies, budget management, research and contract negotiations, as well as delivering clear POVs on digital trends.
• While this role sits among our Digital and Creator experts, it will require work across integrated teams including health + wellness, paid amplification and analytics.
• This role will also be responsible for staffing, resourcing and overall H&W digital team leadership.

Vice President, Creator Health & Wellness

• Provide copywriting, image sourcing, and creative support for social channel content (Facebook posts, X posts, LinkedIn posts, Instagram posts, etc.)
• Assist in developing regular, comprehensive reports capturing social media performance metrics for clients on a regular basis.
• Assist in fan/follower acquisition and engagement strategies on client-owned platforms: Facebook, Twitter, LinkedIn, and other platforms as needed by client.
• Establish and build online relationships with key influencers (i.e. blogger relations.) through proactive online strategies and execution.
• Liaise with internal and external teams to ensure synergy and collaboration to maximize online and offline integration and results.
• Maintain social processes, quality control standards, briefing, copywriting, reporting, etc.
• Support online awareness and reputation, engagement and response strategies, standards implementation, content development and monitoring and reporting.
• 1-3 years of experience in social brand management and content creation.
• Ability to drive results and to consistently meet deadlines.

Account Executive, Digital

• Senior Account Executive to support our Corporate team in Redwood Shores, CA or Los Angeles, CA. You’ll collaborate within the team, provide sound counsel and recommendations to clients, and drive results inclusive of traditional and emerging public relations tactics.
• You will succeed at Zeno if you are fearless, resourceful, tenacious, have an understanding of traditional and non-traditional PR tactics and the media landscape, and drive great results for clients while building great relationships with your clients and your team.