Yuno

Account Manager

• Leading discussions with senior leadership on technical and product strategy.
• Developing close relationships with customers and understanding their business operations, needs, and technical challenges.
• Working closely with developers and senior engineers to provide strategic technical guidance.
• Monitoring the progress of product integration with the customer's systems to ensure successful ramp-up and integration.

Director of Implementation – Technical Account Management

Engineering Manager

• Lead and develop a high-performing integrations engineering team, fostering a culture of technical excellence, ownership, and continuous improvement.
• Mentor engineers at all levels through coaching, regular feedback, and clear expectations — supporting their growth as both engineers and professionals.
• Own the full technical lifecycle of integrations with PSPs, acquirers, and gateways: from design and development to deployment and production monitoring.
• Drive hands-on technical contribution through architecture reviews, code reviews, and complex troubleshooting — setting the bar for quality and engineering craft.
• Define and enforce best practices across coding standards, testing, observability, and documentation.
• Guide architectural decisions for low-latency, high-availability backend systems and microservices operating at global scale.
• Champion an AI-first engineering culture, establishing standards for AI-assisted development, code generation, and automated testing — ensuring the team treats these tools as a default, not an afterthought.
• Collaborate closely with Product, Compliance, and Business stakeholders to deliver against a fast-moving roadmap in an agile environment.
• Ensure secure software development practices are embedded across the team, including OWASP standards, data privacy, and compliance requirements.
• Drive the evolution of APIs and integration frameworks that scale across countries and payment providers.
• Bring ideas to solve problems: any idea is better than none.

• Strategic Market Building: Develop and execute Yuno’s US partnerships strategy, prioritizing markets and partner categories with the highest potential
• High-Value Partner Portfolio: Source, negotiate, and manage strategic alliances with payment providers, fintechs, banks, PSPs, platforms, consultancies, and technology partners
• Growth Acceleration: Structure partnerships that drive adoption, revenue growth, and expand Yuno’s footprint in existing and new markets
• Revenue-Driven Partnerships: Build partnerships that directly drive revenue through co-selling, integrations, and referrals.
• Primary Relationship Owner: Act as the lead contact for strategic partners, ensuring alignment, performance, and long-term value on both sides.
• Partner Enablement: Collaborate with Sales, Marketing, and Product to create partner enablement materials, GTM plays, and co-marketing efforts.
• Cross-Functional Leadership: Work closely with Sales, Marketing, Product, and Operations to ensure partnerships deliver measurable results
• Market Influence: Represent Yuno at industry events to strengthen our thought leadership in US and global payments
• Scalability & Metrics: Define success metrics and operational workflows to make partnerships scalable, repeatable, and impactful
• Identify, evaluate, and develop strategic partnership opportunities aligned with Yuno’s business goals.
• Build and maintain strong partner relationships to drive new business opportunities and increase mutual value.
• Assist in negotiating and structuring partnership agreements, ensuring alignment with internal policies, pricing strategy, and performance expectations.
• Monitor partnership KPIs and performance, delivering data-driven insights and actionable recommendations for continuous improvement.
• Lead and coordinate partner-focused initiatives such as co-branded events, PR campaigns, and ecosystem engagement strategies.
• Ensure our partners are equally promoting Yuno across their channels and networks.
• Collaborate closely with internal teams (Sales, Marketing, Product) to maximize the impact of each partnership.

Head of Partnerships

Data Engineer

• Design and build data pipelines for large volumes of payment data that are performant, reliable, and correct — not just fast.
• Own end-to-end data flows: from ingestion and transformation through to the outputs that Finance, Product, and clients depend on.
• Drive data quality across your domain with tooling.
• Work cross-functionally with Product, Finance and enable other Engineering teams via a ‘consulting’ style model.
• Contribute to how the team works — code review culture, CI/CD standards, ADRs, how we handle incidents — we're building these practices now and senior engineers shape them.
• Help onboard and level up engineers around you; there's real opportunity to make an impact here.

Senior Data Engineer

Implementation Specialist

• Leading discussions with senior leadership regarding technical and product strategy, incidents, trade-offs, and risk management.
• Developing close relationships with customers to understand their business/operational needs and technical challenges, and helping them achieve the greatest value from our products.
• Working with developers and senior engineers to provide advocacy and strategic technical guidance, helping customers plan and build solutions that proactively drive application health.
• Collaborating with Product and Development teams to customize specific products for customers.
• Monitoring the progress of product integrations and ramp-ups to ensure their success.

Implementation Manager

Technical Account Manager

• Own the end-to-end implementation journey for merchants and partners in North America—from kickoff to go-live and post-launch stabilization.
• Lead technical conversations with customer stakeholders (Engineering, Product, Ops, Risk) on integration strategy, trade-offs, incidents, and risk management.
• Become a trusted advisor to customers: understand business/operational needs, translate them into technical requirements, and drive clear implementation plans.
• Coordinate cross-functionally with Product, Engineering, Solutions, Risk/Compliance, and Support to unblock integrations and ensure timely launches.
• Manage multiple concurrent integrations: track milestones, dependencies, and deliverables, ensuring smooth ramp-ups and customer satisfaction.
• Troubleshoot API/payment issues end-to-end (logs, request/response analysis, error patterns) and drive resolution with internal teams and external stakeholders.
• Improve the implementation playbook: documentation, onboarding assets, runbooks, and process automation to increase delivery speed and quality.