Key Account Manager

Yuno

Key Account Manager managing important customer accounts for a payment infrastructure company. Building relationships and driving growth in a global market with innovative solutions.

Posted 5/28/2026full-timeRemote • 🇨🇴 ColombiaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Act as the Key Account Manager and primary contact, building strong client relationships and ensuring alignment with their objectives.
Drive revenue growth by identifying new opportunities, upselling existing offerings, and leveraging market and competitor insights.
Collaborate cross-functionally with technical, business, legal, sales, marketing, product, operations, and support teams to ensure seamless service delivery.
Monitor and improve client satisfaction, addressing concerns proactively and refining products or services based on feedback.
Oversee the successful implementation and ongoing growth of accounts, using data analytics to inform strategic decisions and achieve performance targets.

Requirements

What you’ll need

Bachelor’s in Business, Marketing, or related (Master’s is a plus)
Fluent in English and Spanish
3+ years in Key Account Management, Customer Success, or Client Relationship Management with international clients (preferably in payments or tech)
Strong portfolio management and multitasking skills
Bonus: Experience in Project Management or Product Management
Excellent communication, negotiation, and presentation abilities
Strategic thinker with sharp problem-solving skills
Collaborative, adaptable, and thrives in a startup setting
Results-driven, focused on achieving goals

Benefits

Comp & perks

Remote work - You can work from everywhere!
Home Office Allowance - We offer a one-time allowance to help you create your ideal home office.
Stock options
Health Plan wherever you are
Flexible Days off
Language, Professional, and Personal growth courses

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analyticsportfolio managementproject managementproduct management

Soft Skills

client relationship managementcommunicationnegotiationpresentationstrategic thinkingproblem-solvingcollaborationadaptabilityresults-drivenmultitasking