Y STRATEGIE

Account Manager

• Simultaneously manage a portfolio of 10+ client projects: scoping, defining development tasks, scheduling, monitoring, delivery.
• Coordinate consultant and developer teams responsible for delivery.
• Ensure deadlines, budgets and quality standards are met across all projects.
• Identify, anticipate and manage project risks; escalate blockers to management.
• Lead steering committees and progress meetings with clients.
• Serve as the single point of contact for your clients throughout the project lifecycle.
• Maintain regular, proactive and transparent communication with clients.
• Ensure client satisfaction and contract renewals.
• Handle commercial and contractual account administration: purchase orders, amendments, invoicing, collections.
• Prepare project proposals and estimates and amendments (time & materials, fixed price, service center).
• Identify upsell and cross-sell opportunities within existing accounts (new engagements, extensions, new scopes).
• Participate in responses to RFPs for your portfolio.
• Contribute to targeted prospecting for strategic leads (~10–20% of the time).
• Regular commercial reporting: pipeline, revenue, margin, forecasts.

Account Manager, IT Project Manager

Project Manager

• Structurer, organiser et piloter les cycles de développement selon les bonnes pratiques Agile / Scrum
• Rédiger et maintenir la documentation produit
• Recueillir, analyser et prioriser les besoins utilisateurs
• Définir, challenger et gérer le backlog produit
• Garantir la qualité fonctionnelle des livrables
• Assurer une communication fluide avec les développeurs IT internes
• Contribuer à l’amélioration continue des process de développement

Account Manager, IT Project Manager

Chef de Projet IT