Xylem

Field Engineer

• Operate Class A commercial vehicle safely and in compliance with DOT regulations
• Transport equipment and materials to and from customer sites
• Assist with loading and unloading trucks as needed
• Perform hands-on field work at job sites (mechanical, general labor, or support tasks)
• Support basic troubleshooting and maintenance of equipment (training provided)
• Maintain a safe work environment and follow all company safety protocols
• Communicate effectively with team members and customers on-site

Senior Field Service Technician, CDL-A Driver

Customer Success Manager

• Responsible for building, organizing, and coordinating a structured training program that supports employee development and operational excellence.
• Partner closely with subject matter experts (SMEs) to translate technical and functional expertise into practical, engaging, and easy-to-use learning materials.
• Design and implement a structured training framework aligned with business objectives.
• Assess training needs and prioritize program development initiatives.
• Establish clear learning paths for onboarding and ongoing employee development.
• Organize and maintain centralized training materials to ensure accessibility and consistency.
• Partner with SMEs to gather and structure technical and operational knowledge.
• Develop training materials including presentations, job aids, process documentation, guides, and digital learning content.
• Translate complex information into clear, consumable, and user-friendly materials.
• Continuously review and update content to reflect process improvements and feedback.
• Coordinate and schedule training sessions, workshops, and onboarding programs.
• Manage logistics including calendars, materials preparation, attendance tracking, and communications.
• Facilitate selected training sessions, supported by SMEs as needed.
• Track training completion and maintain accurate training records.
• Collect participant feedback and evaluate training effectiveness.
• Identify opportunities to enhance engagement, retention, and knowledge transfer.
• Support the development of scalable and sustainable training processes.

Customer Success Training Coordinator

Business Development Rep

• Serve in an entry-level marketing and business development role focused on driving new and recurring revenue within the dialysis segment
• Manage a defined geographic territory with ownership of all dialysis customer relationships
• Contact and engage customers across multiple communication channels
• Identify customer needs and industry challenges
• Develop and create proposals to support marketing and sales strategies
• Conduct product demonstrations and sales presentations
• Prepare accurate quotes and proposals for customers

Business Developer, Sales, Hemodialysis

Sales

• Develop and implement strategic sales plans to achieve company goals and objectives.
• Analyze market trends and customer needs to identify new sales opportunities.
• Set sales targets and monitor team performance to ensure targets are met.
• Create and maintain sales budget and forecast reports.
• Build and maintain strong relationships with key customers and partners.
• Monitor customer satisfaction and address any issues or concerns in a timely manner.
• Identify and develop new business opportunities with existing and potential customers.
• Collaborate with marketing and customer service teams to enhance the overall customer experience.
• Track and analyze sales data to identify trends and opportunities for improvement.
• Prepare and present sales reports and forecasts to senior management.
• Monitor competitor activity and market trends to adjust sales strategies as needed.
• Utilize CRM software to manage and track customer interactions and sales activities.
• Stay up-to-date with industry developments and market trends.
• Train team members on new products and sales techniques to improve their knowledge and skills.
• Participate in product development and provide feedback from the sales team perspective.
• Lead and manage a team, providing guidance, feedback, and support.
• Set goals and KPIs for team members and monitor performance.
• Foster a positive and collaborative work environment.
• Develop and implement training programs to keep team members updated on trends and strategies.

Sales Manager

Product Manager

• Supports the regional sales teams, provides constant customer touch points, defines the pricing strategy, obtains market and competitive intelligence
• Collaborate with finance, sales and operations to ensure highly accurate revenue and margin forecast numbers
• Establish/maintain liaison with finance / build solid processes and procedures related to financials of products
• Successfully implement and execute 80/20 initiatives within the responsible product portfolios
• Drive continuous improvement to identify top areas in need of improvement and standardization of processes in the product management function
• Build strong liaison with Engineering, R&D, Sales, Business Development and Marketing functions to build new product funnel, breakthrough ideas
• Be a customer champion to roll out new products on time and establish strong collaboration with regional marketing and sales teams to commercialize new products
• Develop strategic and tactical initiatives related to new product and solution introductions and drives initiatives through the Stage Gate process
• Develops and manages VOC business requirements and use cases in a requirements management tool, collaborates with R&D on the associated technical requirements development
• Assures requirements are being met through system test and beta test programs
• Collects market feedback on existing products and services and prioritizes changes across releases
• Works directly with customers, sales, marketing and support organizations to ensure needs are being met and are driven back into the development process via Stage Gate
• Coordinates with engineering, planning, procurement, sales and finance to assure cost targets, solution availability and profitability meet business objectives
• Develops and coordinates activities associated with the creation of technical, sales and marketing literature
• Responsible for the New Product vitality index and product strategy/growth
• Conduct in-depth analysis of market trends and competitor strategies
• Utilize data to identify new product opportunities and inform product development decisions
• Track and report on product performance and make recommendations for improvement
• Work closely with engineering, design, sales, and marketing teams to ensure product success
• Serve as a liaison between different departments to align product goals and strategies
• Facilitate communication and collaboration between teams to ensure timely and effective product delivery

Manager

• Develop a Master Business Plan with each Rep
• Deliver orders and sales targets versus budgets
• Work with Rep/distributor to increase Sales & Market Share
• Open new Representation where and when necessary
• Travel with Representative and Distributor Personnel to Train and help grow Xylem Product Sales
• Maintain Large Project funnel with coordination and updates from channels
• Assist Marketing in defining new Markets and Product Opportunities
• Keep Management advised of competitors’ activities in Territory / Region
• Attend appropriate trade shows and related events to expand market knowledge of products and trends

Market Development Manager

Account Executive

• Drive Growth & Win New Business
• Identify, pursue, and close high-value sales opportunities
• Develop and execute strategic sales plans to exceed targets
• Conduct advanced, consultative sales presentations
• Analyze market trends and uncover new opportunities
• Strengthen Client Relationships
• Manage and grow a portfolio of key accounts
• Deliver exceptional customer experience and support
• Upsell and cross-sell solutions aligned to client needs
• Resolve client challenges with a proactive, solutions-oriented approach
• Stay current on industry trends, regulations, and innovations
• Educate clients on products, services, and new offerings
• Support marketing initiatives, campaigns, and trade shows
• Provide insights to influence product development and strategy
• Partner with cross-functional teams to deliver customer solutions
• Mentor and support junior sales team members
• Contribute to a high-performance, collaborative team culture
• Maintain accurate CRM records and sales forecasts
• Track performance metrics, expenses, and budgets
• Support invoicing, reporting, and sales operations as needed

Senior Sales Representative

• Drive Growth & Win New Business
• Identify, pursue, and close high-value sales opportunities
• Develop and execute strategic sales plans to exceed targets
• Conduct advanced, consultative sales presentations
• Analyze market trends and uncover new opportunities
• Strengthen Client Relationships
• Manage and grow a portfolio of key accounts
• Deliver exceptional customer experience and support
• Upsell and cross-sell solutions aligned to client needs
• Resolve client challenges with a proactive, solutions-oriented approach
• Be a Product & Industry Expert
• Stay current on industry trends, regulations, and innovations
• Educate clients on products, services, and new offerings
• Support marketing initiatives, campaigns, and trade shows
• Provide insights to influence product development and strategy
• Lead & Collaborate
• Partner with cross-functional teams to deliver customer solutions
• Mentor and support junior sales team members
• Contribute to a high-performance, collaborative team culture
• Own the Details
• Maintain accurate CRM records and sales forecasts
• Track performance metrics, expenses, and budgets
• Support invoicing, reporting, and sales operations as needed

Procurement

• Manage purchasing activities including raising, processing, and tracking purchase orders while coordinating with suppliers and resolving invoice discrepancies.
• Maintain accurate purchasing and administrative documentation across systems.
• Collect, analyse, and report data to support operational and financial decision‑making, ensuring high data accuracy.
• Prepare spreadsheets and reports, identifying trends and opportunities for process improvement.
• Provide front‑of‑house support by managing enquiries, greeting visitors, and preparing meeting rooms.
• Deliver general office administration including filing, scheduling, managing office supplies, and supporting onboarding and compliance activities.

Admin – Purchasing Officer

• Define and maintain product roadmaps aligned with business objectives, customer needs, and portfolio priorities.
• Analyze market trends, customer needs, and competitive offerings to inform product strategy and positioning.
• Synthesize voice‑of‑customer input, field feedback, and performance data to guide product priorities and improvements.
• Drive and prioritize product requirements, business rationale, and commercial inputs for new product development.
• Partner with Engineering and Project teams to translate product requirements into executable development plans.
• Own new product launches, including documentation, sales enablement inputs, and post‑launch performance monitoring.
• Own product lifecycle management activities, including enhancements, rationalization, and phase‑out planning.
• Monitor and assess portfolio health using sales, margin, inventory, quality, and customer metrics.
• Recommend actions to optimize portfolio performance and customer value, including investment, maintenance, or end‑of‑life decisions.

• Lead strategy, innovation, and product portfolio management across the commercial buildings datacenter segment to drive growth and profitability.
• Responsible for meeting annual and long-term revenue and profitability targets for the datacenter segment.
• Develop and conduct product presentations to sales personnel and customers.
• Establishing and owning the product roadmap for datacenter segment across all product line categories.
• Collaboration with vertical marketing teams to develop local launch plans that will empower sales.

Product Line Manager, Data Centers

• Global ownership of a strategic motors & drives portfolio used across commercial and industrial water applications
• Direct influence on technology direction in areas such as energy efficiency, VFDs, motor standards, and regulatory compliance
• Executive visibility and opportunity to contribute to portfolio investment and M&A decisions
• Define and execute the global product line strategy for motors and drives, aligned with customer needs, technology trends, and regulatory requirements
• Translate market and customer insights into a clear, prioritized product roadmap
• Monitor global market trends including efficiency regulations (e.g., IE/NEMA), electrification, digital integration, and supplier technology roadmaps
• Own revenue, margin, and profitability targets for the motors & drives category
• Develop long-range financial plans and investment strategies to deliver sustainable growth
• Lead pricing, cost, and margin improvement initiatives in collaboration with engineering, operations, and procurement
• Provide accurate forecasts and portfolio insights to support global operations and supply planning
• Partner with engineering teams to guide motor and drive technology choices, architectures, and platform strategies
• Support new product development from concept through launch, ensuring strong value propositions
• Evaluate product performance, field issues, and failure analysis to drive continuous improvement
• Collaborate with marketing and sales teams to develop compelling value propositions, launch plans, and sales enablement tools
• Deliver product training and technical presentations to internal teams, customers, and partners
• Represent Xylem at industry conferences, trade shows, and customer engagements to reinforce thought leadership
• Lead through influence in a global, matrixed organization with no direct reports
• Align stakeholders across engineering, operations, procurement, sales, and regional product teams
• Provide strategic input on partnerships, supplier strategies, and potential M&A opportunities related to motors and drives

Global Category Product Manager

Financial Planning and Analysis

• Manage and maintain all documentation and approvals for compliance and audit packages across Finance systems.
• Ensure timely and accurate preparation of materials for internal and external audits.
• Maintain centralized repository for compliance documentation and approvals.
• Work with IT and business teams on User Access Reviews (UAR) to ensure proper segregation of duties and compliance.
• Partner with IT on cybersecurity requests, High Value Asset (HVA) assessments, and vendor compliance reviews, including SOC report evaluations.
• Develop and implement streamlined processes for effective controls monitoring.
• Track and enforce accountability for control activities across team members.
• Identify opportunities for improving compliance workflows and risk mitigation strategies.
• Coordinate small to medium-sized projects within the Finance Systems organization.
• Support project planning, scheduling, and stakeholder communication.
• Monitor progress and ensure timely delivery of project milestones.

Project and Compliance Coordinator – Finance Systems

• Lead, develop, and supervise the maintenance team, setting clear expectations and fostering strong performance and accountability.
• Develop, implement, and continuously improve preventive and predictive maintenance (PM/PdM) programs to maximize equipment reliability and reduce unplanned downtime.
• Create and manage maintenance schedules, ensuring alignment with production needs and resource availability.
• Oversee maintenance work orders, troubleshooting efforts, and timely repairs of machinery, equipment, and facility systems.
• Lead improvement projects from initiation to completion. Monitor progress, address challenges, and ensure timely delivery of measurable results.
• Maintain spare parts inventory, procurement processes, and vendor relationships to ensure readiness and cost control.
• Develop team member training plan to keep team members updated on critical skills. Document in skills matrix and ensure needed certifications are managed proactively.
• Oversee building and grounds maintenance, including HVAC, lighting, utilities, plumbing, and general facility repairs.
• Ensure the plant remains clean, functional, and compliant with all applicable building codes and regulatory requirements.
• Manage contractors for facility services such as janitorial, landscaping, and equipment servicing.
• Lead facility improvement projects, office/production area reconfigurations, and capital projects.
• Ensure all maintenance activities comply with safety procedures, lockout/tagout (LOTO), and regulatory standards.
• Partner with EHS to advance safety culture, complete inspections, and address identified hazards.
• Maintain accurate records of maintenance work, permits, inspections, and equipment documentation.
• Support quality initiatives by ensuring equipment used for production meets performance and reliability standards.
• Develop and manage the maintenance and facilities budget, including labor, parts, contractors, and utilities.
• Identify cost‑saving opportunities through energy reduction, preventive maintenance improvements, and process optimization.
• Lead and support continuous improvement efforts (Lean, 5S, Kaizen, TPM) within maintenance and facilities operations.
• Track and report KPIs such as equipment uptime, PM compliance, and maintenance cost performance.

Maintenance and Facilities Manager

• Oversee all regional service activities
• Lead a high-performing technical team
• Ensure customer satisfaction by addressing concerns related to service
• Develop and maintain strong relationships with customers
• Monitor and maintain inventory levels of service parts and equipment
• Develop and manage service department budget
• Establish quality assurance standards for service department
• Ensure compliance with safety regulations and guidelines
• Prepare and present regular reports on service department performance

Senior Field Service Technician, CDL-A Driver

Customer Success Training Coordinator

Business Developer, Sales, Hemodialysis

Sales Manager

Product Manager

Market Development Manager

Senior Sales Representative

Senior Sales Representative

Admin – Purchasing Officer

Product Manager

Product Line Manager, Data Centers

Global Category Product Manager

Project and Compliance Coordinator – Finance Systems

Maintenance and Facilities Manager

Branch Manager