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RMA Technician
XylemRMA Technician testing, diagnosing, and evaluating returned products at Xylem's Morrisville office. Collaborating with customers and internal teams for hardware testing and failure analysis.
Tech Stack
Tools & technologiesAssembly
About the role
Key responsibilities & impact- The RMA Technician will be responsible for testing, diagnosing, and evaluating returned products using standard engineering and troubleshooting techniques.
- This position includes hands-on hardware testing, failure analysis, repair support, and detailed reporting of findings.
Requirements
What you’ll need- Associate degree in Electrical Engineering Technology or related field preferred
- High School diploma with military electronics/avionics training or related experience considered
- Strong mechanical and electrical aptitude
- Experience troubleshooting and testing electronic equipment preferred
- Ability to use electrical testing equipment such as multimeters and oscilloscopes
- Experience with Microsoft Office applications
- Ability to read technical drawings, schematics, and assembly documentation preferred
- Strong organizational skills with the ability to manage multiple priorities
- Ability to work independently and in a collaborative team environment
- Hand soldering experience or IPC/JEDEC certification is a plus
- Ability to sit, stand, bend, and move throughout the facility as needed
- Ability to work safely in an office and lab environment
Benefits
Comp & perks- Health, Dental, and Vision insurance available on your 1st day of employment
- Generous retirement savings plan
- Generous PTO package and paid holidays
- Career progression and development plans
- Company wellness, rewards and recognition, and employee discount programs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
TroubleshootingFailure AnalysisRepair SupportElectrical TestingMultimeter UsageOscilloscope Usage
Soft Skills
Strong Organizational SkillsAbility To Work IndependentlyCollaborative Team Environment
Certifications
IPC CertificationJEDEC Certification