World Education Services

Learning and Development

• Conduct learning-needs analyses to identify skill gaps and performance goals
• Define clear, measurable learning objectives and recommend evidence-based delivery methods (e-learning, blended, microlearning, etc.)
• Apply the ADDIE model to structure all stages of design and ensure alignment with business priorities
• Collaborate with SMEs and convert existing materials (e.g. PowerPoints, job aids, process documentation, videos) into interactive e-learnings using Articulate and other software to tight deadlines
• Create training modules, templates, and assessments aligned with Bloom’s Taxonomy, adult learning and accessibility standards
• Use AI-assisted tools to streamline scripting, storyboarding, visual design, and content development across projects
• Design formative and summative assessments to support learning and measure training effectiveness
• Integrate AI and automation to streamline content creation, review, and deployment
• Partner with subject matter experts and stakeholders to produce training content that is accurate, engaging, and results-oriented

Instructional Designer

• Conduct learning-needs analyses to identify skill gaps and performance goals
• Define clear, measurable learning objectives and recommend evidence-based delivery methods (e-learning, blended, microlearning, etc.)
• Apply the ADDIE model to structure all stages of design and ensure alignment with business priorities
• Collaborate with SMEs and convert existing materials (e.g. PowerPoints, job aids, process documentation, videos) into interactive e-learnings using Articulate and other software to tight deadlines
• Create training modules, templates, and assessments aligned with Bloom’s Taxonomy, adult learning and accessibility standards
• Use AI-assisted tools to streamline scripting, storyboarding, visual design, and content development across projects
• Design formative and summative assessments to support learning and measure training effectiveness
• Apply the Kirkpatrick model as part of a continuous improvement process
• Integrate AI and automation to streamline content creation, review, and deployment
• Recommend up-to-date learning techniques and technologies to enhance learner engagement
• Leverage UKGPro LMS to ensure seamless learner experience and reporting accuracy
• Partner with subject matter experts and stakeholders to produce training content that is accurate, engaging, and results-oriented
• Manage multiple concurrent projects with fast turnaround times while maintaining quality and consistency
• Provide guidance on learning strategy, technology use, and design best practice across the organization

Sales

• Lead Business Development, Marketing, and Customer Service
• Translate WES’s mission into a commercial strategy
• Build and expand partnerships with institutions
• Mature and scale the business division marketing function
• Provide strategic oversight of Customer Service function

Senior Director, Sales, Marketing & Customer Solutions

• Lead Business Development, Marketing, and Customer Service to deliver resilient revenue growth in the business division as well as driving differentiated client and applicant experiences for our core product.
• Translate WES’s mission into a commercial strategy for the business division that balances revenue sustainability with global impact.
• Shape short, mid, and long-term strategies across the customer lifecycle, from demand generation through to service and retention.
• Build and expand partnerships with institutions, government agencies, and referral organizations across the US and Canada.
• Oversee the Client Success team managing a portfolio of 7,000+ institutional clients, ensuring high satisfaction, renewal and upsell performance.
• Guide the creation of customer and client retention strategies to cement WES’s leadership position in the credential evaluation field in an evolving market dynamic.
• Define and track key metrics related to core product pipeline health, client retention, platform utilization and account growth.
• Mature and scale the business division marketing function, with a focus on digital performance (SEO/AEO, paid channels), lead quality, and brand elevation.
• Provide strategic and operational oversight of the Customer Service function during a transition phase.

Research Analyst

• Conduct in-depth research on educational systems, credentialing practices, and relevant criteria for various countries
• Assist in reviewing cases that require specialized knowledge
• Provide the Exception Specialist Team with informed guidance and recommendations based on research findings
• Prepare clear and comprehensive documentation of research findings and case assessments

Research Specialist, Bilingual

Financial Planning and Analysis

• Work directly with the Chief Financial Officer (CFO) to drive key strategic initiatives
• Ensure effective and efficient financial operations across WES
• Oversee financial consolidation, reporting, policies, controls, and compliance
• Collaborate with senior stakeholders across the organization
• Lead finance transformation projects and process optimization
• Develop and implement internal control frameworks and policies
• Provide training and guidance to employees

Senior Director of Corporate Finance – Transformation

Content Marketing Manager

• Oversee all content creation and corporate collateral for WES
• Develop and manage an annual internal communications strategy and plan
• Manage a centralized communications knowledge and asset management framework
• Lead refinement of the WES brand and ensure alignment with visual identity
• Lead content strategy and editorial calendar for the Communications Division
• Manage team responsible for writing, design, copyediting, content creation, and event management
• Set policy for and manage implementation of French translation to comply with legal requirements in Canada

Instructional Designer

Instructional Designer

Senior Director, Sales, Marketing & Customer Solutions

Senior Director, Sales, Marketing & Customer Solutions

Research Specialist, Bilingual

Senior Director of Corporate Finance – Transformation

Director, Brand and Content