Wiley

Manager

• Lead negotiation, drafting, and execution of complex commercial agreements, including transformational, consortial, licensing, publishing services, and strategic partnership contracts
• Advise Sales, Legal, Finance, Compliance, and business stakeholders on contract strategy, risk assessment, negotiation approaches, and contractual obligations
• Develop and implement contracting standards, negotiation playbooks, templates, and guidance materials across multiple business lines
• Improve contracting workflows and contract lifecycle management processes
• Identify opportunities for automation and continuous improvement
• Support evaluation, implementation, and adoption of AI-enabled contracting technology solutions
• Partner with cross-functional stakeholders to build and expand Wiley's Contracting Center of Excellence
• Support new business models, acquisitions, product offerings, and evolving commercial requirements
• Report to the Director, Institutional Contracts

Manager, Institutional Contracts

Marketing

• Support go-to-market plans for the China partner portfolio to drive article submissions, revenue, and readership growth under the manager's direction
• Lead new journal launches from planning through execution
• Plan and execute email, paid media, and organic social campaigns tailored to key audiences
• Build relationships with Publishing colleagues and cross-functional stakeholders across APAC
• Analyze market data, intelligence, and competitive insights to inform campaign reporting and strategy
• Work with the Associate Director, Journal Marketing, Publishing colleagues, and regional stakeholders to grow submissions, revenue, and readership

Associate Marketing Manager

People Operations

• Define and lead the enterprise people technology strategy in alignment with organizational and HR priorities
• Oversee the architecture, implementation, and optimization of HR systems and platforms
• Lead cross-functional HRIS and technology integration teams
• Partner with C-suite and senior executives on digital transformation and organizational effectiveness
• Manage and optimize multi-million-dollar HR technology budgets
• Champion AI, automation, and emerging HR technology platforms
• Build and maintain relationships with vendors, consultants, and technology partners
• Drive change management and adoption for large-scale HR technology implementations
• Develop and mentor senior leaders and technical experts
• Establish governance frameworks, performance metrics, and executive dashboards
• Advise on HR technology trends, risks, and opportunities
• Lead transformation programs spanning HR, IT, and business operations

Senior Director, People Technology

Account Manager

• Manage a portfolio of 150–250 institutional accounts and drive measurable revenue growth
• Develop and continuously revisit comprehensive account plans with internal POD teams
• Analyze customer usage data and performance trends to identify account health, challenges, and growth opportunities
• Lead renewal agreement negotiations while meeting revenue goals and compliance requirements
• Identify cross-selling and upselling opportunities across Wiley’s journal and non-journal portfolio
• Research client organizations and align tailored solutions with their strategic goals
• Cultivate relationships with decision-makers, influencers, and stakeholders at client institutions
• Conduct strategic, consultative negotiations to secure mutually beneficial agreements
• Maintain accurate CRM pipelines and provide forecasts and insights to leadership
• Collaborate with customer success, sales operations, editorial, and other teams
• Represent Wiley at conferences and industry events

Account Executive

• Drive high-growth new business sales and market share in the territory
• Retain and grow renewals revenue, leveraging those relationships to nurture established accounts across the curriculum
• Develop Sales Processes and effectively communicate those processes to the sales region
• Plan and execute assigned territory call plan strategies using a calendarized sales playbook to optimize daily and weekly contact metrics for their territory
• Develop thorough account plans for all strategic customers
• Use Salesforce to manage customer relationships, record sales activities, and develop and manage an active qualified pipeline for forecasting purposes
• Relate our company and products’ story and positioning, including essential course product knowledge
• Work as a team player within the sales region and team structure and contribute to the organization’s culture of collaboration and inclusivity across functional areas

Field Sales Executive

Editor

• Evaluate new manuscript submissions and assess their suitability for the journal, including scope, quality, scientific rationale and potential fit for peer review
• Use your subject expertise to support manuscript triage, reviewer selection and editorial decision-making across a broad chemistry portfolio
• Identify and invite appropriate expert reviewers, assess reviewer reports and support decisions to accept, reject, revise or refer manuscripts
• Review revised submissions and author responses to determine whether further external review is needed
• Communicate clearly and professionally with authors, reviewers and internal editorial colleagues throughout the peer review process
• Support timely manuscript handling and contribute to a strong author and reviewer experience

Assistant Editor

Engineering Manager

• Support the definition and documentation of product requirements and user stories.
• Assist with backlog management, sprint planning, and release coordination.
• Gather and summarize customer feedback, enhancement requests, and product issues.
• Participate in customer interviews and market research activities to better understand scientific workflows and customer needs.
• Help track product adoption, customer engagement, and usage metrics.
• Maintain product documentation, release notes, and knowledge resources.
• Collaborate with engineering, content, QA, marketing, sales, and customer success teams.

Associate Product Manager – Software and Databases

Customer Success Manager

• Serve as a responsive, knowledgeable point of contact for partners
• Build familiarity with partner network and contribute to team culture of proactive, high-quality support
• Handle inbound support with professionalism and efficiency
• Identify trends and opportunities across interactions and share insights with the broader team
• Collaborate cross-functionally with Sales, Operations, Marketing, and Product to advocate for partners

Partner Success Representative

• Exercise senior editorial judgment on manuscript decisions, scope, and content strategy across the journal’s broad multidisciplinary portfolio
• Work closely with the Editor-in-Chief to define and evolve the scientific vision of Advanced Science
• Lead acquisition strategy across subject areas, identifying emerging research trends and engaging with key scientific communities
• Guide and mentor Deputy Editors in their editorial decision-making and maintaining consistency and quality across the team
• Serve as a credible scientific ambassador for Advanced Science at international conferences and community events
• Take ownership of editorial board renewal and expansion, recruiting leading researchers to strengthen the journal’s reach
• Support the Editor-in-Chief in handling complex editorial, ethical, and peer review matters
• Partner with the Editor-in-Chief and senior editorial leadership to ensure Advanced Science’s growth strategy is aligned with broader brand initiatives

Executive Editor, Advanced Science

Chief Marketing Officer

• Support the growth of AI&DA solutions portfolio
• Develop and execute go-to-market strategies
• Drive demand generation campaigns and customer engagement initiatives
• Create and localize marketing content and promotional materials
• Partner closely with sales teams to align marketing activities with customer needs
• Support customer engagement initiatives, events, webinars, and marketing programs
• Collaborate with global marketing teams to adapt and implement global campaigns for China market
• Monitor campaign performance and market trends to optimize marketing effectiveness

Marketing Executive

Payroll

• Manage end-to-end payroll processing across APAC regions, ensuring accuracy and timeliness across all components including base pay, stock compensation, taxes, and statutory benefits
• Support month-end, quarter-end, and year-end close activities, including reviewing and approving journal entries
• Partner with HR, Finance, and Employee Services teams to ensure seamless payroll experience
• Drive process improvements and efficiencies to enhance payroll accuracy and consistency
• Ensure compliance with local statutory requirements and support payroll-related regulatory filings
• Support payroll set-up and implementation for new countries/entities and ongoing system implementations (e.g., Celergo)
• Collaborate with internal and external stakeholders to resolve payroll-related queries and issues

Lead Specialist, Payroll - APAC

Product Manager

• The Product Manager, Applied Research Intelligence helps build Wiley’s AI platform for life-sciences research and development
• Partner with product, design, engineering, and data science to move features and improvements from idea to launch
• Contribute to product discovery with researchers and R&D users, help shape requirements and priorities
• Track how your work performs once it ships
• Collaborate closely with senior product managers and the wider team across several workstreams

Product Manager, Applied Research Intelligence

General Counsel

• Reporting to the Senior Legal Counsel, the Counsel is a specialist individual-contributor role within Wiley’s Legal function.
• Support the company’s content licensing, intellectual property, and technology transactions work.
• Draft, review, and negotiate a range of commercial agreements – particularly focus on emerging technologies and content licenses.
• Identify, assess, and help mitigate legal risk in assigned contracts.
• Support and improve contracting infrastructure: develop and maintain templates, clause libraries, and playbooks; collaborate with contracts team.

Counsel

• Provide specialized expertise in customer success management and customer relationship optimization
• Execute customer success programs, onboarding initiatives, and customer engagement activities
• Support customer health monitoring, success metrics tracking, and customer journey optimization
• Develop and maintain customer success processes, documentation, and best practices
• Coordinate customer success communications, outreach programs, and relationship-building activities
• Assist with customer feedback collection, analysis, and insights development
• Support customer training programs, educational initiatives, and success enablement activities
• Execute customer success reporting, performance analysis, and customer health assessments
• Coordinate with sales teams and account management for customer success alignment and support
• Provide customer success consultation and support to customers and internal stakeholders
• Support customer success technology platforms, CRM management, and system optimization
• Assist with customer success process improvements, quality assurance, and operational excellence
• Coordinate with cross-functional teams to optimize customer experience and success outcomes
• Provide operational support and consultation to customer success management and leadership
• Other specialized customer success and customer relationship management responsibilities as assigned