wibitcs

Field Engineer

• Research and identify customer development opportunities across the United States
• Serve as the technical point of contact for customers, supporting product demand analysis and technical communication
• Analyze industry trends, product evolution, and customer feedback to guide development strategies
• Collect and interpret competitor intelligence to benchmark and position our offerings effectively
• Support the planning and participation in relevant trade shows and product exhibitions in the U.S.
• Build and expand customer acquisition channels to boost U.S. market penetration

Field Application Engineer

Support Engineer

• Provide technical support to customers pre- and post-sales
• Perform equipment installation, testing, demonstrations, and troubleshooting
• Deliver customer training and produce German-language manuals, videos, and documentation
• Gather user feedback and coordinate with headquarters for product improvements
• Support setup of local service centers and perform minor equipment repairs
• Assist the Sales Manager with customer visits and product certification tasks

Technical Support Engineer

Sales

• Develop and execute sales plans for GNSS and surveying product portfolio in Germany
• Identify potential customers, distributors, and channel partners
• Build and nurture long-term relationships with key accounts and local partners
• Conduct market research , competitor tracking, and prepare sales reports
• Collaborate with technical teams to deliver product demos and pre-sales support
• Achieve annual sales and growth targets

Sales Manager, German

Customer Support

• Handle inbound calls with professionalism and efficiency
• Provide accurate information and support to customers and accommodation partners
• Assist with questions related to room modifications, rates, availability, extranet usage, and general inquiries
• Ensure complete, accurate, and validated information is delivered
• Maintain outstanding service levels and contribute to a positive customer journey
• Continuously develop your knowledge to improve first-contact resolution

Customer Service Representative, Dutch

• Develop and execute the offline sales and channel strategy for France
• Build and manage dealer, distributor, and reseller networks
• Drive B2C channel development through offline and hybrid sales models
• Define go-to-market strategy, pricing, and brand positioning
• Set sales targets, budgets, KPIs, and performance tracking systems
• Recruit, train, and lead a local sales team
• Build strong partnerships with key local stakeholders
• Conduct market research and competitor analysis
• Collect customer and channel feedback to support product optimization
• Coordinate closely with HQ teams (product, supply chain, logistics, marketing)

Sales Director

• Develop and execute the offline sales and channel strategy for Germany
• Build and manage dealer, distributor, and reseller networks
• Drive B2C channel development through offline and hybrid sales models
• Define go-to-market strategy, pricing, and brand positioning
• Set sales targets, budgets, KPIs, and performance tracking systems
• Recruit, train, and lead a local sales team
• Build strong partnerships with key local stakeholders
• Conduct market research and competitor analysis
• Collect customer and channel feedback to support product optimization
• Coordinate closely with HQ teams (product, supply chain, logistics, marketing)