Customer Service Representative, Dutch

wibitcs

Customer Service Representative supporting Dutch-speaking customers for a travel and accommodation platform. Taking inbound calls and ensuring an excellent customer experience.

Posted 7/4/2026full-timeRemote • 🇬🇷 GreeceMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Handle inbound calls with professionalism and efficiency
Provide accurate information and support to customers and accommodation partners
Assist with questions related to room modifications, rates, availability, extranet usage, and general inquiries
Ensure complete, accurate, and validated information is delivered
Maintain outstanding service levels and contribute to a positive customer journey
Continuously develop your knowledge to improve first-contact resolution

Requirements

What you’ll need

Native/fluent Dutch + strong English (B2+)
Ability to clearly explain product/service details
Flexibility to work morning, afternoon, and weekend shifts
Tech-savvy and comfortable with MS Office
Resident of Greece or willing to relocate quickly

Benefits

Comp & perks

Excellent salary package based on experience & performance
Friendly, international, and supportive team culture
Meal allowance
25 days of annual leave
Relocation support if needed
Development tools & guidance to grow professionally
And many more perks!

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

ProfessionalismEffective CommunicationProblem-Solving