Western Digital

Account Manager

• Work cross-functionally between Technical Support, Field Application Engineering, Sales Operations, Pricing, Legal, and Product Marketing organizations to exceed customers’ expectation
• Must be able to establish credibility across all levels/roles of a customer; technical, business, quality, executive
• Need to be seen as a valuable team member that can get things done; building trust through execution
• Leverage a strong understanding our customers’ priorities relative to our company goals; our product portfolio and market trends/insight
• Must be able to manage confidential information
• Manage and grow the relationship with strategic accounts - including contract manufacturers, distributors, and end customer
• Drive long and short-term customer revenue and shipment goals
• Carefully and strategically manage internal and external communication, striving for consistency and alignment to the customer and company goals
• Work with a high sense of urgency and the ability to prioritize activity and customer demands; being available, responsive, and timely to customer inquiries, requests for information, problem resolution, etc - even if after normal business hours
• Negotiate customer pricing, balancing customer and company goals
• Manage the product lifecycle by account: product portfolio and roadmap, product launch, qualifications and end of life
• Coordinate technology and business meetings on weekly, quarterly and annual schedules
• Manage meeting preparation, including pre-meeting documentation and meeting strategy: goals, participant roles, alignment
• Customer relationship mapping and engagement strategy

Strategic Account Manager, Sales

Executive Assistant

• Manage and prioritize a dynamic, global calendar for the CPLO
• Coordinate with Operations, Finance, Legal, HR, Logistics, and Procurement leadership teams to secure aligned meeting windows
• Ensure agendas, readouts, and briefing materials are prepared in advance for executive meetings and business travel
• Guard executive time by triaging incoming requests and aligning priorities to business needs
• Coordinate internal leadership meetings, cross-functional reviews, supplier meetings, and offsites
• Prepare meeting packets, pre-reads, and action trackers
• Act as a proxy for routine communications, approvals, and inquiries
• Manage approval workflows (e.g., purchase orders, travel, expense, HR forms) in line with organizational policies
• Draft meeting summaries and ensure follow-up actions reach accountable owners
• Coordinate complex domestic and international travel, including itineraries, logistics, and documentation
• Prepare expense reports and partner with the Procurement Operations and Finance teams on purchase orders, vendor engagement processes, and system workflows
• Support the CPLO on cross-functional projects by gathering inputs, coordinating stakeholders, and tracking milestones
• Serve as a central coordination point across the Procurement & Logistics administrative community

Executive Assistant, Procurement – Logistics

Risk

• Stand up and continuously improve an enterprise SharePoint Online repository for governance documents, including information architecture, metadata/taxonomy, content types, versioning, permissions, retention, search, and workflow automation
• Define and socialize the governance documentation framework (scope, definitions, document types, naming conventions, approval paths, lifecycle controls)
• Partner with across Western Digital to identify required policies and process documentation, and to aggregate and organize existing governance artifacts (guidelines, procedures, standards, charters, playbooks)
• Work with document owners/SMEs to draft or update policies and procedures, ensure clarity and consistency, and apply WD branding and numbering standards
• Guide owners through approvals; manage publishing, review cycles, and controlled updates on defined cadence (e.g., annual/biannual), maintaining audit‑ready evidence and traceability
• Establish controls and documentation that meet internal audit, SOX, ISO/QMS, data governance, and security requirements
• Create training, quick guides, and communications; host clinics for authors/approvers; champion adoption across sites and functions
• Define KPIs and dashboards (e.g., % coverage of policy inventory, cycle time for approvals, % docs current vs. expired, repository usage/adoption, audit issues remediated)

Global Policy & Governance Manager

Business Development Rep

• Partner with customers, business allies, and internal teams to achieve strategic objectives
• Identify and nurture new business opportunities and customers, driving revenue growth and differentiating our business unit in the Cloud Provider, AI Infrastructure, High Performance Computing, FinTech, Regional OEM, and Systems Integrator segments
• Implement effective enterprise sales strategies and methodologies to expand our customer base, strengthen and expand existing customer relationships, and empower our sales team to deliver our financial forecast
• Develop and maintain a deep understanding of market trends, competitive landscapes, and customer needs to inform strategic decisions and drive product adoption
• Collaborate closely with Sales, Marketing, Engineering, Customer Support to ensure alignment and successful execution of new customer acquisition and design wins
• Establish strong relationships with key decision-makers and influencers within target customer accounts
• Represent the company at industry events and conferences, presenting our innovative solutions
• Drive the adoption of next-generation storage solutions by educating customers on the benefits and technical advantages of disaggregated storage
• Contribute to the development of marketing and sales enablement materials
• Track and report on pipeline and design win growth metrics

Director, Business Development – Storage Platforms

Manager

• Lead the planning, execution, and reporting of IT audit engagements across infrastructure, applications, ITGCs, and cybersecurity.
• Conduct IT SOX control testing, including ITGCs, automated controls (ITACs), IPE, and system access reviews across ERP (Oracle) and key business systems.
• Assess system changes, configurations, and integrations to ensure compliance with WD’s IT policies and SOX requirements.
• Identify control deficiencies, root causes, and actionable recommendations, ensuring timely management remediation.
• Support coordination with external auditors (KPMG) to align on scope, approach, and reliance opportunities.
• Ensure all audit documentation is complete and accurate in AuditBoard in accordance with IA methodology and professional standards.
• Partner with Enterprise Risk Management (ERM) to identify and assess technology and cyber risks within the enterprise risk framework.
• Evaluate IT governance and control maturity, providing insights on opportunities to enhance policies, processes, and automation.
• Support audits and advisory reviews over major initiatives such as system implementations, cloud transformation, AI enablement, and system decommissioning.
• Stay informed on evolving IT regulations (e.g., PCAOB, SEC, data privacy, etc.) and industry trends to enhance WD’s control posture.
• Build strong partnerships with IT, Information Security, Finance, and other global functions to promote a culture of risk awareness and control excellence.
• Communicate audit results, risk insights, and recommendations clearly to management across geographies.
• Participate in cross-functional initiatives and special projects as assigned by the CAE or Senior Director.
• Provide direction and coaching to staff auditors, including WD’s India-based resources and co-sourced partners.

IT Audit Manager

Ecommerce

• Oversee operational excellence across online marketplaces (Walmart, TikTok Shop, eBay, etc.) and, as needed, for the Sandisk online store.
• Ensure smooth execution of catalog management, inventory management, order fulfillment, compliance, and customer experience across all digital sales channels.
• Manage product uploads, pricing updates, and catalog accuracy.
• Monitor forward and reverse logistics and resolve operational issues promptly to adhere to marketplace policies and meet customer expectations.
• Support customer case management and submit disputes when needed to marketplace platforms.
• Maintain optimal stock levels and prevent out-of-stock situations.
• Coordinate with operations team for timely replenishment and fulfillment compliance.
• Monitor backlog reports and troubleshoot issues preventing order processing.
• Assist with product pricing updates and monitor pricing feed jobs.
• Track operational KPIs (order accuracy, fulfillment speed, return rates).
• Identify and resolve issues impacting customer experience or marketplace ratings.
• Ensure compliance with marketplace policies and service-level agreements.
• Ensure adherence to marketplace guidelines and brand protection measures.
• Monitor unauthorized sellers and initiate corrective actions.

Marketplace and eCommerce Operations Specialist

• Marketplace Setup & Maintenance: Manage product uploads, pricing updates, and catalog accuracy.
• Monitor forward and reverse logistics and resolve operational issues promptly to adhere to marketplace policies and meet customer expectations.
• Support customer case management and submit disputes when needed to marketplace platforms
• Inventory & Fulfillment: Maintain optimal stock levels and prevent out-of-stock situations.
• Coordinate with operations team for timely replenishment and fulfillment compliance.
• Monitor backlog reports and troubleshoot issues preventing order processing.
• Assist with product pricing updates and monitor pricing feed jobs.
• Performance Monitoring: Track operational KPIs (order accuracy, fulfillment speed, return rates).
• Identify and resolve issues impacting customer experience or marketplace ratings.
• Compliance & Risk Management: Ensure compliance with marketplace policies and service-level agreements.
• Ensure adherence to marketplace guidelines and brand protection measures.
• Monitor unauthorized sellers and initiate corrective actions.

Marketplace & eCommerce Operations Manager

Payroll

• Lead end-to-end payroll processing for Argentina, Brazil, Canada, and Mexico, ensuring accuracy, timeliness, and compliance with all statutory requirements.
• Oversee all payroll tax operations, including pre- and post-payroll activities, reconciliations, and statutory filings.
• Validate monthly, quarterly, and annual tax filings across federal, provincial/state, and local jurisdictions.
• Reconcile payroll reports with statutory filings, social security agencies, pension plans, and tax authorities.
• Perform comprehensive reviews of earnings, deductions, pay statements, and tax code configurations, and collaborate with vendors or internal teams to recommend and implement necessary corrections.
• Serve as the subject matter expert (SME) on payroll legislation, labor laws, tax rules, and reporting requirements for all four countries.
• Ensure all statutory deadlines are met with minimal reliance on management or vendors.
• Maintain accurate employee records and payroll book in compliance with local labor regulations and data privacy laws.

Senior International Payroll Specialist – Americas

Software Engineer

• Maintaining, and validation of SSD's based on NVMe and PCIe protocols
• Automotive SSD validation for power and thermal coverage
• Platform validation for virtualization environment
• Analyze and interpret technical data to identify issues and implement effective solutions
• Collaborate with cross-functional teams to resolve complex technical problems
• Provide technical support and guidance to team members as needed
• Stay updated on industry trends and technological advancements relevant to the role
• Participate in continuous improvement initiatives to enhance technical processes and procedures

Technician 4, Engineering Verification Support

ServiceNow

• Lead and own architectural design of ServiceNow solutions—covering workflows, data structures, platform topology, and integration strategies.
• Define reusable solution frameworks and reference architectures across ITSM, ITOM, HRSD, and custom applications.
• Translate complex business needs into robust technical designs while aligning to platform guardrails and enterprise architecture standards.
• Drive modernization of legacy, heavily customized ServiceNow instances—leading efforts to eliminate technical debt, adopt out-of-the-box capabilities, and align to current best practices.
• Maintain expert-level knowledge across the ServiceNow product suite, including platform architecture, new modules, and evolving features.
• Act as an internal authority on ServiceNow configuration, development patterns, and feature usage.
• Provide technical oversight on ServiceNow implementations and enhancements, ensuring scalable and maintainable solutions.
• Collaborate with delivery teams and implementation partners to uphold architecture quality and design intent.
• Work closely with product owners and stakeholders to gather and translate business requirements into user-centric technical solutions.
• Design and govern integrations using IntegrationHub, Flow Designer, and APIs for real-time and batch data exchange.
• Architect solutions that meet enterprise standards for availability, performance, and security.

ServiceNow Solutions Technical Architect

Compliance

• Responsible for the management of our Retail Chargeback program
• Investigating and data analyzing chargebacks
• Recurring trend analysis
• Projecting customer penalties
• Process documentation
• Serve as a subject matter expert on retailer programs
• Supporting process improvement initiatives with internal and external functions
• Reduce financial losses from invalid chargebacks
• Review and validate claims received from retail partners to determine legitimacy and compliance with contractual terms
• Drive chargeback data scraping and running complex operational data analysis from ERP systems into measurable insights
• Develop and manage reporting dashboards

Retail Compliance Specialist

• Design, configure and implement Workday Payroll functions
• Collaborate with Payroll subject matter experts on system design decisions, user experience, and delivering the solution
• Ensure successful implementation of new functionality and processes within project timelines
• Assist with defining solutions and options for business requirements with Workday functionalities
• Support Development teams in translating vendor specifications, reviewing integration design and output, and maintaining simple Integration configuration
• Participate in thorough documentation of requirements, conceptual design, and end-to-end processes
• Conduct and facilitate UAT and augmenting test scenarios to successfully test solutions and implement and monitor operational processes

Senior Analyst – Workday Payroll/Time

• Build and own the global governance documentation management program
• Create and maintain a SharePoint-based central policy repository
• Partner across business functions to identify and maintain authoritative governance content
• Ensure compliance with audit requirements and align documentation with audit findings
• Guide owners through approvals and manage publishing cycles
• Create training materials and host clinics for authors/approvers

• Design, configure and implement Workday Payroll functions.
• Collaborate with Payroll subject matter experts on system design decision, user experience, and delivering the solution to best support business needs with the efficient use of Workday.
• Manages Workday configuration for Workday Time & Payroll.
• Responsible for Workday Time & Payroll process enhancements as well as special projects, applying project management, analytical capabilities of a business analyst.
• Collaborates with Payroll subject matter experts, and any vendors on system design decisions, user experience, complex issue resolution, and process design.
• Ensures successful implementation of new functionality and processes within project timelines and assist with defining solutions and options for how to best support business requirements with the efficient use of Workday functionalities.
• Supports Development team in translating vendor specifications, reviewing integration design and output, and maintaining simple Integration configuration.
• Participate in thorough documentation of requirements, conceptual design, and end-to-end processes while maintaining accountability for configuration, unit testing, and defect management.
• Conduct and facilitates UAT and augmenting test scenarios to successfully test solutions and implement and monitor operational processes and provide ongoing operational support.

Workday/Payroll/Time Analyst

Engineer

• Provide technical leadership and hands-on metrology support for magnetic recording wafer process development, with a focus on overlay, AFM, and CDSEM measurements for critical dimension (CD), profile, and topography characterization
• Partner closely with magnetic recording head process R&D engineers to define, develop, and deploy advanced metrology solutions, including new measurement methodologies and algorithms
• Lead metrology strategy for development programs while ensuring robust day-to-day measurement execution across multiple projects
• Serve as a core technical contributor within the R&D metrology organization, driving best practices and knowledge transfer while working in close alignment with the manufacturing metrology team to ensure consistency from development through production

Strategic Account Manager, Sales

Executive Assistant, Procurement – Logistics

Global Policy & Governance Manager

Director, Business Development – Storage Platforms

IT Audit Manager

Marketplace and eCommerce Operations Specialist

Marketplace & eCommerce Operations Manager

Senior International Payroll Specialist – Americas

Technician 4, Engineering Verification Support

ServiceNow Solutions Technical Architect

Retail Compliance Specialist

Senior Analyst – Workday Payroll/Time

Global Policy & Governance Manager

Workday/Payroll/Time Analyst

Wafer Metrology Development Engineer