Western Digital

Strategic Account Manager, Sales

Western Digital

full-time

Posted on:

Location Type: Remote

Location: California • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $101,347 - $143,555 per year

About the role

  • Work cross-functionally between Technical Support, Field Application Engineering, Sales Operations, Pricing, Legal, and Product Marketing organizations to exceed customers’ expectation
  • Must be able to establish credibility across all levels/roles of a customer; technical, business, quality, executive
  • Need to be seen as a valuable team member that can get things done; building trust through execution
  • Leverage a strong understanding our customers’ priorities relative to our company goals; our product portfolio and market trends/insight
  • Must be able to manage confidential information
  • Manage and grow the relationship with strategic accounts - including contract manufacturers, distributors, and end customer
  • Drive long and short-term customer revenue and shipment goals
  • Carefully and strategically manage internal and external communication, striving for consistency and alignment to the customer and company goals
  • Work with a high sense of urgency and the ability to prioritize activity and customer demands; being available, responsive, and timely to customer inquiries, requests for information, problem resolution, etc - even if after normal business hours
  • Negotiate customer pricing, balancing customer and company goals
  • Manage the product lifecycle by account: product portfolio and roadmap, product launch, qualifications and end of life
  • Coordinate technology and business meetings on weekly, quarterly and annual schedules
  • Manage meeting preparation, including pre-meeting documentation and meeting strategy: goals, participant roles, alignment
  • Customer relationship mapping and engagement strategy

Requirements

  • Bachelor's Degree in Business or Related field
  • 5-7+ years of related direct sales experience
  • Understanding of storage product portfolio and roadmap; identify fit and alignment with customer(s)
  • Understand market conditions and how they affect Sandisk and the customer
  • Understand the customer legal contracts and terms in place
Benefits
  • Paid vacation time
  • Paid sick leave
  • Medical/dental/vision insurance
  • Life, accident and disability insurance
  • Tax-advantaged flexible spending and health savings accounts
  • Employee assistance program
  • Other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity
  • Tuition reimbursement
  • Transit
  • Employee stock purchase plan
  • Sandisk's Savings 401(k) Plan
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experiencecustomer relationship managementcontract negotiationproduct lifecycle managementmarket analysisproduct portfolio managementstrategic account managementproblem resolutioncommunication strategymeeting preparation
Soft Skills
cross-functional collaborationcredibility establishmenttrust buildingsense of urgencyprioritizationresponsivenessalignmentexecutionengagement strategyrelationship mapping
Certifications
Bachelor's Degree in Business