Account Manager

• Own complex enterprise client relationships end to end across wealth management and insurance
• Drive client satisfaction, retention, delivery confidence, commercial performance, executive alignment, and expansion
• Build relationships across C-suite, wealth leadership, operations, compliance, technology, finance, and field leadership
• Maintain account health, risks, opportunities, and executive relationship visibility
• Establish governance, decision rights, escalation paths, executive sponsorship, and operating rhythms
• Build joint client success plans and scorecards tied to measurable outcomes
• Quantify value delivered and shift executive conversations toward business progress and outcomes
• Develop trusted senior executive partnerships and provide strategic insight using research, benchmarks, and cross-client insights
• Challenge client requests and help clients identify unseen opportunities and risks
• Orchestrate Product, Engineering, Service, Operations, and Leadership around client priorities
• Own client communications, remediation plans, and follow-through during incidents
• Own renewal, retention, expansion, contracts, pricing, scope, commercial change, and forecasting

Strategic client relationship leader helping fintech wealth platforms retain and expand enterprise customers

Strategic Client Relationship Manager

Strategic client relationship leader for Advisor360°, a SaaS fintech platform transforming wealth management operations. Owning enterprise retention, outcomes, executive alignment, renewals, and expansion across insurance and wealth management.

• Grow and manage the day-to-day operations of the HPE Academic Alliance in Puerto Rico and the Americas region
• Assess market technical skills gaps and help create workforce training and certification plans in Juniper
• Develop and deliver scalable client engagement plans for universities and students
• Build relationships with universities and students in the region
• Create program updates, metrics, and communication slides for business reviews
• Optimize the engagement experience using existing technical systems and anticipating future needs
• Serve as a trusted advisor to member universities
• Identify and implement initiatives with associated success metrics
• Coordinate resources and approaches to maximize program trainings and certifications
• Coordinate communications, collateral, web assets, course offerings, and delivery mechanisms
• Champion program improvements and streamline supporting systems and processes
• Collaborate with Juniper education services, higher education sales, Juniper Research Center, and HR teams
• Create value for HPE through relationships with academic communities, partners, and customers
• Improve employment potential for participating students and promote talent pools to HPE HR, customers, and partners

Training Partner Manager growing HPE’s Juniper university training programs in Puerto Rico

Training Partner Manager

Training Partner Manager growing HPE’s Juniper university training programs across Puerto Rico and the Americas. Managing academic partnerships, certifications, communications, and workforce initiatives.

• Unterstützung des Account-Management-Teams im Kunden-Tagesgeschäft bei Reporting, Termin-Vorbereitung und Kundenkommunikation
• Aufbau von KI-Automationen mit Trigger.dev und n8n zur automatischen Erstellung von Kunden-Reportings und Status-Updates
• Pflege von Leads, Antworten und Terminen im Close CRM
• Auswertung von Kampagnenzahlen wie Antwortrate, Terminen und Pipeline
• Aufbereitung der Kampagnenzahlen für Kundentermine
• Erstellung personalisierter Pitchlane-Videos und Follow-ups
• Früherkennung von Problemen bei Kunden und Sicherstellung, dass Aufgaben nicht liegen bleiben

Account-Management-Praktikant baut KI-Automationen für Grundwerks B2B-Outreach-Agentur

Praktikum Account Management, KI

Account-Management-Praktikant baut KI-Automationen für Grundwerks B2B-Outreach-Agentur. Auswertung von Kampagnen, Kunden-Reporting und Terminvorbereitung in Frankfurt.

• Independent management and further development of a strong key account portfolio
• Establishment and maintenance of long-term, strategic partnerships
• Development of tailored go-to-market strategies across digital and traditional channels
• Analysis of market trends, competitors and customer needs to identify new business opportunities
• Design and presentation of bespoke advertising and communication solutions together with internal teams
• Management of the entire customer relationship – from requirements gathering and contract negotiation to performance tracking
• Active contribution to the development of new products, services and sales strategies
• Close collaboration with internal stakeholders (product development, editorial, marketing, Customer Success)

Key Account Manager driving digital advertising solutions and strategic media partnerships in Vienna

Key Account Manager

Key Account Manager developing digital advertising and communication solutions for a leading media company.
Managing strategic partnerships, key accounts, and data-driven marketing concepts in Vienna.

• Own and grow relationships with key national industrial and MRO distributors
• Develop and execute strategic account plans, joint business plans, sales programs, and promotional strategies
• Identify and close growth opportunities within existing accounts, including new locations, categories, customers, and product lines
• Lead customer business reviews, sales forecasting, pipeline management, and joint planning
• Develop accurate account and product-line forecasts and proactively identify changes in customer demand
• Negotiate pricing, programs, and investments while protecting margins and supporting profitable growth
• Partner with Marketing, Product, and other teams to expand the Permatex and Fast Orange product portfolios
• Identify customer needs and support new product development and product launches
• Maintain accurate CRM data, account activity, sales pipeline, and forecasts using Covera/Pipeliner and other sales tools
• Support Industrial channel strategy and broader Engine Repair business initiatives
• Travel up to 50% to meet with customers and business partners

National Account Manager growing Permatex’s industrial and MRO distributor business

National Account Manager – Industrial

National Account Manager growing Permatex’s industrial and MRO distributor business.
Managing strategic accounts, sales programs, forecasts, negotiations, and product expansion with up to 50% travel.

• Serve as a point of contact for assigned customer accounts and maintain existing contracts
• Respond professionally to urgent inbound phone calls from existing DrChrono customers
• Handle and resolve customer complaints from customers in your territory
• Identify and escalate priority issues, bugs, or product feature recommendations
• Educate DrChrono customers about new product offerings
• Schedule regular check-ins with customers to optimize their DrChrono accounts
• Troubleshoot problems and provide relevant account information to clients
• Onboard and train new clients in all aspects of the DrChrono system
• Maintain existing business closed by Inside Sales Representatives and help prevent churn

Account Manager retaining DrChrono healthcare SaaS customers for EverCommerce

Account Manager retaining and optimizing DrChrono healthcare SaaS accounts for EverCommerce.
Resolving customer issues, training clients, and preventing churn across U.S. accounts.

• Fungeren als het gezicht van SyncVR Medical
• Ziekenhuizen helpen de kracht van XR te ontdekken
• Nieuwe klanten in de Nederlandse ziekenhuissector identificeren en benaderen
• XR-oplossingen presenteren aan afdelingshoofden, artsen en ziekenhuismanagement
• Het volledige verkoopproces begeleiden, van eerste contact tot contract
• Samenwerken met een ervaren Business Developer en Customer Success Specialist
• Eigen verkoopstrategie bepalen en verantwoordelijkheid nemen voor resultaten

Account Manager verkoopt XR-zorgoplossingen aan Nederlandse ziekenhuizen voor SyncVR Medical

Account Manager verkoopt XR-zorgoplossingen aan Nederlandse ziekenhuizen voor SyncVR Medical.
Nieuwe klanten werven, oplossingen presenteren en verkooptrajecten van contact tot contract begeleiden.

• Build and maintain relationships with key decision-makers and influencers across the data center value chain
• Develop and execute sales strategies for the data center cooling and thermal management market
• Understand customer cooling requirements, including high-density computing, AI infrastructure, GPU applications, and the transition to liquid cooling
• Manage the complete sales cycle from lead generation and opportunity development through technical discussions, quotations, negotiations, and closing
• Work with engineering and product teams to develop customized technical and commercial solutions
• Monitor industry trends, competitive activity, technology developments, and emerging opportunities
• Maintain sales forecasts, opportunity pipelines, and account plans
• Participate in customer meetings, industry conferences, trade shows, and technical forums
• Support strategic pricing, contract negotiations, and long-term customer agreements
• Collaborate on product launches, customer implementation, and ongoing account support
• Identify new products and technologies based on customer needs and market trends
• Support corporate policies, procedures, work instructions, documentation, and HellermannTyton Quality and EHS certifications

Key Account Manager growing data center cooling sales for HellermannTyton

Key Account Manager – Data Center Cooling, Thermal Management

Key Account Manager expanding HellermannTyton’s data center cooling and thermal management business. Developing strategic accounts, technical solutions, pipelines, and long-term commercial relationships.

• Generate sales among client accounts, including upselling and cross-selling
• Operate as the point of contact for assigned customers
• Develop and maintain long-term account relationships
• Ensure clients receive requested products and services in a timely fashion
• Communicate client needs and demands to the company
• Forecast and track client account metrics
• Manage projects within client relationships while meeting client and company goals
• Identify opportunities to grow business with existing clients
• Coordinate with staff members working on the same account to ensure consistent service
• Collaborate with the sales team to reach prospective clients
• Service multiple clients concurrently and meet deadlines
• Keep records of client transactions

Account Manager driving technology sales for global cybersecurity company SilverSky

Account Manager driving technology and SaaS sales for SilverSky, a global cybersecurity company.
Managing strategic customer relationships, sales growth, projects, and account performance.

• Manage account management and growth responsibilities for Martin agency clients
• Work in the office at least three days per week, with additional in-office days possible as directed by the agency or manager
• Contribute to inclusive teams and solutions

Account Supervisor II managing client accounts and growth for Martin, an Omnicom advertising agency

Account Supervisor II

Account Supervisor II managing client accounts and growth for Martin, an Omnicom advertising agency. Hybrid work requires at least three office days weekly.

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