Werecruiter

Video Editor

• Editar vídeos institucionais, educacionais, promocionais e de lançamentos
• Garantir narrativa clara, ritmo adequado e padrão visual da marca
• Aplicar correção de cor, ajustes de áudio e elementos gráficos
• Implementar feedbacks com agilidade e precisão
• Organizar arquivos e manter biblioteca audiovisual estruturada
• Preparar e cuidar do ambiente de estúdio para gravações

Editor de Vídeo

Software Engineer

• Participate in the development and maintenance of the LMS (Learning Management System) used by students for learning.
• Write, code, assemble, debug and test web systems and platforms.
• Perform maintenance on existing programs.
• Implement necessary fixes and corrections in the system.

Software Development Intern

DevOps Engineer

• Assist with automating operational tasks using Python and Bash
• Support AWS infrastructure management (S3, EC2)
• Maintain and improve CI/CD pipelines
• Monitor applications and alerts
• Document processes and runbooks
• Support triage of vulnerabilities in Wiz

DevOps Intern

Sales

• Conduct active prospecting for new clients and business opportunities.
• Qualify leads from various sources, including marketing campaigns and referrals.
• Schedule meetings and presentations with prospective clients.
• Maintain an up-to-date, organized sales pipeline in the company's CRM.
• Collaborate with the sales team to develop outreach and deal-closing strategies.
• Represent Carmidia at events and trade shows to promote the company and generate new leads.
• Monitor market trends and identify new growth opportunities.

Sales Executive

Data Analyst

• Create, maintain, and manage data pipelines, ensuring data processing and availability.
• Develop and manage data views, producing valuable business insights.
• Ensure data quality and document processes in a structured manner.
• Monitor and maintain data applications and Analytics solutions.
• Promote a data-driven culture by creating data products and providing support to client teams.

• Edit institutional, educational, promotional, and launch videos
• Ensure a clear narrative, appropriate pacing, and adherence to the brand's visual standards
• Apply color correction, audio adjustments, and graphic elements
• Implement feedback quickly and accurately
• Organize files and maintain a structured audiovisual library
• Prepare and maintain the studio environment for recordings

Recruitment

• Conduct briefing meetings to gain a deep understanding of the role's context
• Write clear, compelling job descriptions aligned with the employer brand
• Proactively identify qualified professionals using recruitment platforms
• Review resumes, administer screening questionnaires, and conduct initial interviews
• Administer and interpret behavioral profile assessments
• Support candidates throughout all stages, ensuring clear communication
• Produce structured technical and behavioral evaluation reports

Recruitment Analyst

Customer Support

• Act empathetically, analytically and consultatively in supporting clients throughout their journey.
• Conduct regular video call meetings focused on business diagnosis, progress tracking and strategic alignment.
• Provide ongoing support via WhatsApp with a guiding, consultative approach.
• Execute onboarding for clients and teams, explaining products, services and how to apply the methodology.
• Monitor engagement, progress and risk signals (disengagement, stagnation, attrition).
• Act proactively to mitigate churn and manage detractor customers.
• Carry out offboarding processes, analyze causes and ensure appropriate handling.
• Collect feedback and success metrics, generating strategic insights for Product and leadership.
• Collaborate with mentors to ensure an integrated experience aligned with the value proposition.
• Update records of interactions, diagnoses and client progress in GPS. Respond to client questions in Hotmart comments with a technical and advisory stance.

Customer Success Analyst

Support Engineer

• Conduct training on system functionality.
• Identify needs for new training or operational refreshers.
• Monitor clients' use of the system, ensuring a strong level of adoption.
• Contribute to user satisfaction and retention.
• Provide technical instructions and usage guidance to users.

Customer Support, Training and Technical Support

Events

• Support the production and execution of events
• Plan and execute event logistics for events and the internal team
• Provide direct support to exhibitors and attendees
• Negotiate with suppliers and monitor the budget
• Conduct event wrap-up and evaluation
• Collect and analyze post-event feedback

Marketing and Events Analyst

• Construção da infraestrutura dos novos projetos, garantindo segurança, eficiência e boas práticas
• Criando e evoluindo pipelines de deploy
• Participando da definição de ferramentas e decisões arquiteturais
• Implementação de processos de CI/CD
• Contribuição com monitoramento, análise de vulnerabilidades e suporte às equipes de engenharia

Analista DevOps

People Operations

• Support the implementation and use of Werecruiter's People Analytics and AI solutions within recruitment and human development routines.
• Assist in structuring and validating tool use cases with the internal team and clients.
• Support the management of recruitment and assessment systems, including candidate sourcing, organizing pipelines and monitoring processes.
• Tabulate results, organize data and support the generation of operational metrics and reports.
• Support the monitoring of candidate and employee journeys, ensuring information is kept up to date and consistent.
• Provide operational support for selection and development processes, including candidate contact via the system.
• Continue and follow up on processes initiated by automations, bots and AI workflows.
• Use spreadsheets to support organization, control and tracking of activities.
• Support process improvement initiatives, implementation of new technologies and automations.
• Work in a guided capacity on process and project management activities.

People Analytics, AI Solutions Analyst

Manager

• Planejar, organizar e controlar a capacidade produtiva da fábrica de software
• Garantir o cumprimento de prazos, escopo e custos dos projetos
• Priorizar demandas e balancear carga entre equipes
• Gerenciar gargalos, dependências e riscos operacionais
• Liderar desenvolvedores, arquitetos, QA, UX e analistas
• Alocar recursos de forma eficiente entre projetos
• Avaliar desempenho, conduzir feedbacks e desenvolver talentos
• Definir e manter padrões de produtividade e qualidade
• Definir e evoluir processos de desenvolvimento
• Garantir padrões de codificação, testes, versionamento e documentação
• Implementar e acompanhar métricas de qualidade, produtividade e previsibilidade
• Controlar custos da operação e garantir margem dos projetos
• Acompanhar horas, produtividade e rentabilidade por cliente
• Monitorar KPIs de entrega, esforço, custo, margem, retrabalho, qualidade e throughput

Gerente de Desenvolvimento – Fábrica de Software

• Liderar as equipes de suporte técnico dos três produtos
• Estabelecer, acompanhar e garantir SLAs e indicadores de atendimento
• Promover cultura de resolução no primeiro nível de atendimento
• Integrar áreas de suporte, desenvolvimento e produto para eliminar recorrências
• Acompanhar o faturamento da central de suporte
• Gerenciar custos da central de suporte
• Integrar e automatizar processos entre as linhas de negócio
• Monitorar indicadores de desempenho do atendimento
• Promover aprendizado contínuo e melhoria dos processos de suporte

Gerente de Suporte

• Audit and strategically direct project execution
• Review and evolve implementation models
• Recruit, train and develop high-performing teams
• Assess leaders and define continuous development plans
• Define consultant allocation to projects
• Analyze revenue, costs and forecasts for the area
• Define and monitor operational KPIs
• Address escalated issues and mitigate risks
• Organize meetings to standardize and simplify solutions
• Forward validated solutions to the Project Management Office (PMO)
• Drive improvements in the implementation model
• Ensure mastery of the product and implementation processes
• Serve as mentor and coach for leadership
• Implement process automation and digitization
• Promote innovation, continuous improvement and reduction of rework
• Manage change in high-pressure, complex environments