Werecruiter

Customer Support, Training and Technical Support

Werecruiter

full-time

Posted on:

Location Type: Remote

Location: Brasil

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Tech Stack

ERP

About the role

  • Conduct training on system functionality.
  • Identify needs for new training or operational refreshers.
  • Monitor clients' use of the system, ensuring a strong level of adoption.
  • Contribute to user satisfaction and retention.
  • Provide technical instructions and usage guidance to users.

Requirements

  • Experience in customer service
  • Experience providing technical support for systems
  • Experience in customer training or client enablement
  • Experience working at an ERP software company
  • Knowledge of accounting
Benefits
  • Transportation allowance (VT)
  • Meal allowance (VA)
  • Health insurance
  • Financial assistance
  • Remote work
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical supportcustomer trainingclient enablementERP softwareaccounting knowledge
Soft Skills
customer serviceuser satisfactionclient retentioncommunicationtraining