Vonage

Content Writer

• Write clear, compelling, on-brand short-form copy across a full range of marketing formats including infographics, emails, digital ads, web pages, pitch decks, interactive content, event copy, CTAs, podcast scripts, and promotional materials
• Collaborate closely with cross-functional teams to deliver copy that supports integrated marketing campaigns, events, announcements, product launches, and go-to-market strategies
• Translate creative and campaign briefs into compelling copy that speaks to target audiences and drives desired actions
• Adapt tone, style, and messaging for different audiences, channels, and funnel stages — from awareness to conversion
• Ensure all copy is consistent with Vonage brand voice, messaging hierarchy, and style guidelines
• Partner with designers to develop copy-design concepts that work together as a unified creative unit
• Manage multiple concurrent projects in a fast-paced environment, delivering on time and within scope
• Incorporate feedback from stakeholders efficiently, balancing creative integrity with business requirements
• Maintain awareness of copy performance and apply learnings to improve future work

Senior Writer – Content

Data Scientist

• Collaborate closely with the Snowflake engineering team to define, spec, and validate data requirements for models and AI applications
• Serve as the translation layer between data engineering and AI/ML teams, ensuring data is structured, clean, and optimized for downstream use
• Enable and support agentic AI workflows by designing and maintaining the data layers that power agent memory, context retrieval, and tool-use
• Build and maintain data models and transformation logic on top of Snowflake to support predictive and generative AI use cases
• Identify and resolve data quality issues in collaboration with the engineering team
• Partner with marketing science and analytics teams to ensure data assets are accessible and model-ready
• Automate and streamline data validation processes to improve reliability of AI-facing data pipelines

Marketing Data Scientist – Data & AI Enablement

• Build and deploy demand forecasting and pipeline prediction models that project revenue outcomes at the campaign, segment, and market level
• Develop and maintain lead scoring, audience propensity, and opportunity scoring models to sharpen targeting and prioritize sales and marketing effort
• Analyze and model the relationship between marketing investment, channel performance, and revenue outcomes, connecting spend to growth
• Identify high-value market segments and audiences through data modeling to inform how and where we compete
• Develop personalization models and frameworks that enable tailored customer experiences across channels, from dynamic content and offers to next-best-action recommendations
• Own and shape the revenue data ecosystem, ensuring data integrity, influencing how data is captured, and making it model-ready across systems
• Collaborate with Marketing and Sales teams to define forecasting methodologies and embed models into operational workflows
• Translate complex model outputs into clear, actionable narratives that drive strategic decisions at the executive level

Marketing Data Scientist

Sales

• Design, deliver, and continuously optimize a scalable, blended learning curriculum for all sales functions (onboarding and ongoing training), ensuring alignment with overall business objectives and Key Results (OKRs).
• Conduct proactive, rigorous assessments (e.g., performance data review, interviews, surveys) to precisely identify critical knowledge, skill, and process gaps, ensuring all training initiatives are directly linked to measurable business outcomes.
• Define, track, and report on key performance indicators (KPIs) related to training effectiveness (e.g., time-to-ramp, system adoption, forecast accuracy) and leverage data to drive continuous iteration and improvement of all enablement programs.
• Conceptualize and develop a comprehensive suite of engaging, blended learning assets, including interactive e-learning modules, high-quality video content, impactful live workshops, and comprehensive training documentation.
• Create, update, and govern training content to support ongoing sales enablement initiatives, ensuring accuracy, relevance, and alignment with the latest product, market, and sales process updates.
• Lead the strategy, training, and documentation for all critical sales technologies (e.g., CRM, sales engagement platforms, forecasting tools), actively promoting high adoption rates and ensuring data integrity across the sales stack.
• Act as a critical enablement partner, collaborating closely with Sales Leadership to jointly identify strategic skill gaps, critical training needs, and enablement priorities that maximize sales effectiveness.
• Partner with Subject Matter Experts (SMEs), Product Marketing, Sales Operations, and Marketing to ensure all content is technically accurate, market-relevant, and cohesively aligned with product roadmaps and Go-to-Market (GTM) strategies.
• Serve as a champion for continuous improvement in sales processes and training practices, researching and utilizing advanced adult learning principles, modern instructional design techniques, and new technologies to maximize learner engagement and retention.

Senior Sales Onboarding Trainer – API, CPaaS

Administrative Assistant

• Provide administrative support for day-to-day activities, including calendar management, meeting coordination, and scheduling support.
• Prioritize incoming requests and help resolve scheduling conflicts in a timely and professional manner.
• Manage travel and travel associated planning and arrangements
• Provide effective support with the preparation, execution and follow-up of meetings
• Plan and organize internal & customer special events
• Coordinate meetings including staff meetings, special events, training, and workshops which includes creating the agenda, making travel arrangements, preparing, and disseminating meeting materials and information
• Support daily operations with use of administrative tools & other general tools.
• Drive improvement and implementation of administrative processes and routines
• Partner, network, and communicate effectively with other assistants within and outside the organization

Product Manager

• Own and evolve the Cloud Runtime product strategy and roadmap, aligned to the strategic 2026 OKRs.
• Own the end-to-end product lifecycle management process for Cloud Runtime, including gate reviews, PRDs, business case development, and security/privacy sign-off.
• Drive the Cloud Runtime pricing model transition from a fixed-tier subscription model to a more flexible pricing model aligned to serverless market standards.
• Conduct market and competitive analysis (CPaaS, and cloud-native serverless platforms) to identify gaps, opportunities, and positioning levers.
• Engage directly with enterprise customers, partners and internal solution teams to understand requirements and validate product direction.
• Understand Cloud Runtime customer segments and tailor the product strategy to serve each segment appropriately.
• Define, track, and report on product OKRs and KPIs.
• Partner with the Connectors and Partnerships teams to ensure Cloud Runtime is properly positioned as the deployment platform for connector products.
• Collaborate with Product Marketing, Sales Engineering, and Customer Solutions teams to develop sales enablement collateral, FAQs, and customer onboarding guides.
• Support pricing and packaging definition in partnership with Commercial Management, tier structure, cost modelling and usage attribution, and billing system integration.
• Work closely with the Cloud Runtime engineering team to define technical requirements, understand architectural constraints, and maintain delivery momentum.

Senior Product Manager – Cloud Runtime

• Preparation of the Annual IAS 12 calculation
• Preparation of the quarterly tax provisions
• Preparation of all supporting documentation such as the Effective Rate Recondition, Deferred Tax Roll forward, etc. with the assistance of international team members
• Preparation and reconciliation of the deferred tax asset calculations and income tax payable accounts analysis
• Preparation of IFRIC 23 Uncertainty over Income Tax Treatments (FIN 48 in ASC 740-10) assessment and calculations
• Liaison with the auditors as needed
• Support quarterly and annual internal and external SOX control documentation
• Manage and review US federal and state income tax compliance filings prepared by a third-party provider
• Calculate and prepare workpapers supporting book/tax differences to be reported on Schedule M-3 and provide to third party
• Gather all other supporting workpapers to be reported on federal and state income tax filings such as A&A support, FinCEN/BSA (FBAR) information, Boycott Information, etc.
• Prepare quarterly estimated tax payments and annual extension and coordinate payment execution via check, ACH, or electronic filing.
• Prepare ~65 city income tax filings using BNA software
• Cash tax forecast
• Research and respond to notices received from various jurisdictions as necessary
• Manages the overall tax compliance calendar
• Lead contact on all US federal and state income tax audits
• Managing all Information Document Requests (IDRs) issued by the IRS
• Coordinate with outside advisors as necessary

Tax Manager

Business Development Rep

• Identify emerging market needs, industry inflection points, and new monetisation models aligned with corporate strategy
• Develop and validate new use cases, vertical plays, and solution concepts that can scale over time
• Conduct structured market analysis (TAM, value pools, buying centres, competitive dynamics)
• Build and maintain a future-year opportunity pipeline (12–36 months) with clear conversion paths into sales execution
• Seed early-stage opportunities through pilots, design partnerships, and proofs of value
• Work with Sales Overlay and core sales teams to transition mature opportunities into active sales motions
• Identify, develop, and manage strategic partners (technology, platform, ecosystem, or channel) that unlock new markets or accelerate adoption
• Structure joint value propositions, co-innovation initiatives, and go-to-market frameworks
• Support partnership governance, alignment, and long-term growth planning
• Collaborate with Product, Engineering, and Architecture teams to validate feasibility, differentiation, and scalability of new concepts
• Sponsor early customer trials, pilots, and lighthouse engagements
• Engage senior customer and partner stakeholders to test strategic narratives and shape executive-level business cases
• Represent the company in strategic forums, industry events, and innovation ecosystems

Strategic Business Development Consultant

• Lead, develop, and scale the Strategic Business Development team across supply BD, demand BD, and ecosystem engagement workstreams
• Set the team's mandate, OKRs, and operating rhythm — ensuring clarity, accountability, and disciplined execution
• Serve as executive sponsor for the team's most strategic engagements
• Define and evolve the NwPS addressable market opportunity — identifying emerging use cases, vertical plays, and monetization models
• Lead structured market analysis (TAM, value pools, competitive dynamics) to prioritize where the business should invest ahead of the market
• Own and govern the NwPS future-year opportunity pipeline (12–36 months), ensuring clear conversion paths into sales execution
• Seed early-stage opportunities through pilots, design partnerships, and lighthouse engagements
• Work closely with Sales Overlay and core sales teams to transition mature opportunities into active sales motions
• Identify, develop, and govern strategic partnerships — including CSPs, ISVs, GSIs, and ecosystem players — that unlock new markets or accelerate NwPS adoption
• Lead supply-side BD efforts to secure advanced Network API supply from CSPs (QoD, Location, Network Insights) in priority markets
• Represent Vonage in strategic forums and industry events (e.g., GSMA, MWC, CAMARA)
• Sponsor early customer trials, field PoCs, and lab demonstrations that validate new use cases
• Engage C-level stakeholders at customers, partners, and CSPs to test strategic narratives and build executive sponsorship
• Shape and present executive-level business cases and multi-year growth stories to internal and external audiences
• Partner with GM, Sales, Product, Marketing, and Ericsson stakeholders to ensure BD activities feed the broader NwPS strategy
• Drive governance and reporting cadence — including monthly engagement reviews, supply pulse checks, and executive steering updates

Senior Director, Strategic Business Development

Operations

• Manage end-to-end number provisioning, including complex KYC/identity verification for restricted markets
• Execute number porting projects for customers and internally
• Perform regular cleansing projects of the inventory to increase accuracy, integrity and reduce costs.
• Support audits from regional bodies and help measure and adapt existing and future service offerings to remain compliant.
• Scope, analyse and submit back office migration or LNP tasks
• Help solve customer number reachability issues, incorrect spam tagging, debugging SIP signaling or CLID display problems
• Collaborate with internal team members to further streamline, enhance and automate operational tasks.

Number Operations Analyst

Frontend Engineer

• You'll lead front-end development for large-scale, real-time applications.
• You'll design and implement intuitive, reliable, and performant user interfaces, working end-to-end with designers and backend teams.
• You'll help define front-end best practices, mentor others, and drive technical decisions to keep our stack modern and maintainable.

Full-Stack Engineer, Frontend Focus

Account Executive

• Drive opportunities through the entire sales cycle from pipeline generation through to close and post-sales / up-sell
• Employ a value & solution oriented sales methodology with a focus on customer engagement, authentication & end-user communication use-cases
• Build upon the growth & adoption of our communication & network APIs in the Healthcare Vertical in the West Coast region
• Own cross functional opportunity management from Pre-Sales through to working with Customer Success
• Drive a pipeline generation cadence to develop expansion opportunities and land new target accounts
• Lead compelling presentations of Vonage’s CPaaS product and vision to a broad range of audiences from c-level executives to individual contributors leveraging Vonage’s value-based sales methodology
• Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively handling your pipeline of opportunities on pre-committed revenue deals
• Leverage and coordinate cross-functional internal teams to efficiently navigate complex sales cycles (incl. Sales Development, Pre-Sales, Legal, Engineering, Security, Marketing, Product and Customer Success)

Healthcare Account Executive – API, CPaaS

Solutions Engineer

• Act as the technical authority for overlay-led opportunities from qualification through close.
• Lead customer discussion to understand challenges and problems, solution discovery, architecture definition, and technical validation for complex deals.
• Ensure proposed solutions align with product roadmap, reference architectures, and scalability principles.
• Gather and translate customer business requirements into clear, executable solution designs.
• Partner tightly with Sales Overlay Leads to support solution-led selling and value articulation.
• Participate in customer workshops, technical deep dives, and executive briefings.
• Help frame technical capabilities into business outcomes, ROI, and differentiation narratives.
• Support pricing, packaging, and scope definition by ensuring solution feasibility and margin discipline.
• Define and maintain reference architectures, solution patterns, and deployment blueprints for priority use cases and verticals.
• Identify opportunities to productize or templatize custom solutions to drive repeatable revenue.
• Reduce bespoke implementations by promoting modular, platform-based designs.
• Identify technical, operational, and integration risks early in the sales cycle.
• Partner with Product, Engineering, and Customer Success to validate feasibility, dependencies, and delivery timelines.
• Ensure handoff readiness from sales to delivery, including documentation, assumptions, and success criteria.
• Act as the technical bridge between Sales, Product, Engineering, Security, Legal, and Operations.
• Provide structured feedback from the field into product roadmap, feature gaps, and integration priorities.
• Support internal enablement through training, playbooks, and solution walkthroughs.

Strategic Solution Architect – Network Powered Solution

Architect

• Define and drive the end-to-end technology strategy and common reference architecture for Vonage's product and IT platforms
• Partner with the CINO and CEO to establish target architecture that enables digital transformation and product excellence across the organisation
• Ensure technical governance and business flexibility, providing blueprints that balance innovation with operational stability
• Reorient technology investments to focus on Customer and Employee Experience (CX/EX) journeys rather than "tech for tech's sake"
• Lead a multidisciplinary architecture team of professionals across AI, Enterprise/Data, Enterprise/IT, Developer Experience, and Telecom domains
• Foster a culture of innovation, experimentation, and start-up agility while maintaining enterprise discipline
• Attract and develop elite architecture talent that can operate at the intersection of technology innovation and business value
• Collaborate closely with Ericsson stakeholders (Strategy, Technology and Research) to leverage the broader Ericsson technology portfolio
• Establish clear responsibility splits and collaboration models between CINO and business units.

Senior Writer – Content

Marketing Data Scientist – Data & AI Enablement

Marketing Data Scientist

Senior Sales Onboarding Trainer – API, CPaaS

Administrative Assistant

Senior Product Manager – Cloud Runtime

Tax Manager

Strategic Business Development Consultant

Senior Director, Strategic Business Development

Strategic Business Development Consultant

Number Operations Analyst

Full-Stack Engineer, Frontend Focus

Healthcare Account Executive – API, CPaaS

Strategic Solution Architect – Network Powered Solution

Head of Architecture