VOIP QA Automation Engineer

Vonage

VOIP QA Automation Engineer ensuring quality for Vonage's voice platform. Focused on automation, manual testing, and supporting engineers with SIP/voice systems.

Posted 6/9/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $100,775 - $132,267 per yearWebsite

Tech Stack

Tools & technologies

AWSCloudGrafanaPython

About the role

Key responsibilities & impact

Design and maintain Python/SIPssert/SIPP-based test frameworks for voice platform validation
Create CI/CD pipelines with GitHub Actions for continuous testing
Write automated test suites for SIP protocols, call flows, and carrier integrations
Develop monitoring automation with AWS and Grafana to catch issues early
Improve test infrastructure—speed, reliability, and coverage
Participate in early system design, providing valuable input on early architectural decisions phases
Own, triage, investigate and help with resolution and validation of production defects or early stage malfunctions during development
Manually validate complex voice scenarios and call quality
Run exploratory and chaos testing to find edge cases
Analyze SIP call flows using Wireshark, VoipMonitor etc
Perform performance testing under real-world conditions
Partner with developers on test strategies and code reviews
Investigate production issues using logs, traces, and packet captures
Champion quality best practices and shift-left testing
Document findings and share knowledge with the team

Requirements

What you’ll need

SIP protocol knowledge (call flows, signaling)
3+ years QA experience (manual + automation)
2+ years test automation framework development
Network troubleshooting tools (Wireshark, tcpdump, VoipMonitor)
AWS basics and cloud platform familiarity

Benefits

Comp & perks

Discretionary Unlimited Time off
Medical, Dental & Vision Insurance
401(k) + more

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

PythonSIP protocoltest automation framework developmentCI/CD pipelinesautomated test suitesperformance testingnetwork troubleshootingexploratory testingchaos testingmonitoring automation

Soft Skills

problem-solvingcollaborationcommunicationanalytical thinkingattention to detailquality assurancedocumentationinput on architectural decisionschampioning best practicesknowledge sharing