VOIP QA Automation Engineer

Vonage

Quality champion for Vonage's mission-critical voice platform, focusing on automation and creative manual testing. Involves building test frameworks, supporting engineers, and ensuring SIP/voice systems work.

Posted 6/11/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $100,775 - $132,267 per yearWebsite

Tech Stack

Tools & technologies

AnsibleAWSCloudDockerGrafanaMySQLPythonTerraformVoIP

About the role

Key responsibilities & impact

Design and maintain Python/SIPssert/SIPP-based test frameworks for voice platform validation
Create CI/CD pipelines with GitHub Actions for continuous testing
Write automated test suites for SIP protocols, call flows, and carrier integrations
Develop monitoring automation with AWS and Grafana to catch issues early
Improve test infrastructure—speed, reliability, and coverage
Participate in early system design, providing valuable input on early architectural decisions phases
Own, triage, investigate and help with resolution and validation of production defects or early stage malfunctions during development
Manually validate complex voice scenarios and call quality
Run exploratory and chaos testing to find edge cases
Analyze SIP call flows using Wireshark, VoipMonitor etc
Perform performance testing under real-world conditions
Partner with developers on test strategies and code reviews
Investigate production issues using logs, traces, and packet captures
Champion quality best practices and shift-left testing
Document findings and share knowledge with the team

Requirements

What you’ll need

SIP protocol knowledge (call flows, signaling)
3+ years QA experience (manual + automation)
2+ years test automation framework development
Network troubleshooting tools (Wireshark, tcpdump, VoipMonitor)
AWS basics and cloud platform familiarity
Nice to have (we'll help you learn!): Python or another programming language
Ribbon SBC/SLB/PSX, OpenSIPs, or SIPp platforms
Docker, Grafana, GitHub Actions
RTP, SRTP, VOIP protocols
MySQL, DevOps tools (Ansible, Terraform)

Benefits

Comp & perks

Discretionary Unlimited Time off
Medical, Dental & Vision Insurance
401(k) + more
Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

PythonSIP protocoltest automation framework developmentperformance testingnetwork troubleshootingRTPSRTPVOIP protocolsCI/CDexploratory testing

Soft Skills

problem-solvingcollaborationcommunicationanalytical thinkingattention to detailquality assurancedocumentationownershiptriageinvestigation