Vodafone

Sales

• Prezinta, vinde si creste valoarea vanzarilor produselor si serviciilor Vodafone catre clientii potentiali si existenti in scopul de a atinge targetul de vanzari din echipa de Digital Sales pe segmentul business. • Ofera informatii intr-o maniera eficienta si politicoasa catre clientii potentiali si catre clientii existenti despre produse si servicii, preturi, conditii de livrare , conditiile contractuale, termenul de garantie si suportul tehnic, respectand procedurile de colaborare cu alte canale de distributie in vigoare si inregistrand fiecare interactiune in CRM. • Dezvolta relatiile cu clientii Business cu care interactioneaza si isi creeaza un networking personal • Se asigura ca sunt respectate programarile de business si preia cu prioritate solicitarile de orice fel ale clientilor. • Se asigura ca solicitarile venite prin lead de la clienti sunt tratate cu prioritate si sunt contactate in 10 minute din momentul in care primesc solicitarea. • Revine cu feedback pe mail imediat ce contacteaza clientul din lead si face follow up pana se inchide solicitarea clientului (cu vanzare sau renuntare la oferta). • Se asigura ca solicitarile de orice natura ale clientilor Business sunt rezolvate la prima interactiune sau face follow up pentru rezolvare indiferent de segmentarea interna a acestor clienti.

Business Sales Advisor, Digital

Operations

• You develop strategies to ensure application operations for the BSS and NSS/OSS applications you are responsible for (stability, availability, performance, etc.).
• You initiate uplift projects (EOSL topics) by creating requirements documents and implementing the projects, and you support the calculation of the business case and preparation of decision papers for board approvals.
• You support project work in the feasibility and implementation phases.
• You ensure compliance with required security policies for the applications, systems and platforms you are responsible for by analyzing access and permissions and by performing operational SOX controls as well as security audits.
• You coach internal and external staff by preparing technical documentation and training plans and by organizing and delivering technical trainings.
• You independently manage external suppliers and developers in national and international environments by creating and monitoring agreed KPIs and by moderating service review meetings.
• You are the point of contact for all IT governance areas as well as infrastructure operations in the data center / in the cloud, and for third-level support with development partners/vendors.
• You retain infrastructure accountability in collaboration with the internal service provider VCI through regular reviews of utilization reports and SLA agreements.

Senior Expert Application Operations Run

Architect

• Engage with Commercial, Product Management, and Technology teams to shape product backlogs and requirements• Translate functional and non-functional needs into end-to-end technical solutions, including cost estimation• Own the high-level design and ensure alignment with product requirements• Act as technical design authority across architecture, service models, security, privacy, and compliance• Lead technical aspects of vendor management and product improvement• Support product lifecycle management, including in-life operations and end-of-life transitions• Provide strategic technology guidance and contribute to organisational improvement• Deliver technical product collateral and guide solution consultants• Review supplier documentation and support delivery alignment• Assess requirements and contribute to RFx creation and evaluation• Ensure timely and budget-conscious product delivery• Identify innovation opportunities and enhance customer experience• Document product and solution details• Support connectivity strategy and refine service models• Simplify complex problems for diverse audiences

Product Architect

Account Manager

• Drive business growth and revenue through cross-selling and upselling VB products
• Acquire new SME customers and win back lost accounts
• Establish and manage customer relationships effectively
• Achieve and surpass monthly and annual sales targets
• Minimize downgrades and churn to protect revenue
• Ensure high account management standards for all business accounts
• Identify customer opportunities and assess competition in the area
• Clearly communicate the benefits of Vodacom products in customer presentations
• Match products and services to diverse customer profiles and needs
• Monitor account performance and develop plans to grow each account

Analyst

• Provide effective and efficient management of performance-related pay across Customer Service and Sales
• Deliver consistent approach to targeting, forecasting, analytics and reward
• Drive continuous improvement, maximising investment through innovative and engaging reward structures
• Support the administration and governance of partner remuneration
• Work with senior leadership to optimise performance through effective reward structures and budget management
• Support end-to-end governance and delivery of bonus structures
• Proactively work with internal customers to understand, shape, agree and deliver their analytical and reporting requirements

Commercial Analyst

Insurance

• Perform assurance on the transmission network and standby duties.
• Assist with High Level Design and implementation of new technology
• Conduct Special investigations on high impact network performance on cases reported internally.
• Ensure that all faults are fixed within the relevant SLA
• Implementation of network expansion plans required for growth such as BEP1 project
• Liaison with Project Management, Infrastructure Build, Network Management Group FFO and Ops Support departments and external contractors.
• Manage Network Performance Provided Support and ensure quality standards on acceptance (ATP)
• Maintain Master plan To ensure NED targets are met
• Lead junior engineers on high escalated faults and drive to resolution in conjunction with other departments

Transmission Assurance Specialist

• Dezvolti oportunitati pentru vanzarea serviciilor si solutiilor din portofoliul Vodafone Business;
• Mentii numarul de firme in baza de clienti alocata si construieste relatii de incredere, de lunga durata cu clientii;
• Vizitezi clientii sau faci intalniri online cu acestia, te intalnesti cu fiecare client din baza cel putin trimestrial, iar cu cei mai mari 10 clienti cel putin lunar;
• Faci cel putin lunar innovation workshops cu clientii/prospectii pentru a promova Vodafone ca partener de digitalizare si a identifica noi oportunitati de vanzare;
• Vinzi toate produsele si solutiile din portofoliul Vodafone: mobile, fixe, IOT, ICT si altele;
• Generezi lead-uri de vanzare de la clientii existenti atat pentru SME cat si pentru alte segmente/ canale de vanzare din companie;
• Colaborezi cu celelalte canale de vanzare pentru a asigura cea mai buna experienta clientilor sau pentru a aduce noi clienti la Vodafone.

Account Manager, SME

Executive Assistant

• Provide high-level administrative and organizational support to two Managing Executives
• Manage complex schedules, communications, and confidential information with discretion and efficiency.
• Real-time email management and prioritisation
• ME’s message management and telephone screening
• Guest reception
• Facilitate the ME’s calendar to arrange appointments, meetings and conferences
• Prepare, review, proofread and edit documents prepared for the ME’s signature
• Ensure that the ME’s are well prepared for meetings
• Devise and maintain office management systems, including data management and filing
• Administrative support during meetings in terms of accurate minute taking
• Document compilation and/or consolidation in line with various submission requirements
• Provide administrative support for the completion of documentation.
• Draft and complete reports that may require input from all departments and is presented to the Executive
• Provide assistance and support to the ME’s Direct Reports
• Manage OPEX and CAPEX budget administration for their cost centre
• Ensure that expenditure documentation is checked and prepared in accordance with policies and procedures
• Reconcile expenditure in accordance with source and reference data
• Process expense reports
• Manage all travel for local and international trips
• Prepare the ME’s itinerary for all trips
• Responsible for all travel logistics i.e. visa applications, hotels, flights, meetings, transport, Forex
• Manage all functions hosted by the ME’s office for their cost centre
• Responsible for all logistical arrangements for events, conferences, team builds, workshops, seminars etc.
• Carry out specific projects and related research
• Work with project teams
• Project coordination on demand
• Ensure working environment is conducive to the pressures of Finance Department

Executive Personal Assistant

Attorney

• Ensure Vodacom Group and its subsidiary companies are compliant with applicable laws
• Support the Group Heads of Compliance and stakeholders for compliance with laws and regulations
• Development and review of compliance risk management frameworks and policies
• Prepare and review Compliance Risk Management Plans
• Attend and prepare reports for governance committees
• Train stakeholders on the Legal Compliance Programme
• Support and assist on Compliance Special Projects

Head of Legal Compliance

Software Engineer

• Deploy applications across clustered environments using Jenkins for all non-production and production platforms
• Maintain platform stability, scalability, and availability within highly concurrent and distributed environments
• Troubleshoot deployment issues and full transaction flows while collaborating closely with development teams
• Provide clear technical assessments and documentation for all Integration Domain Services artefacts
• Perform capacity planning, maintain risk registers, track system performance indicators, and propose optimisation measures
• Conduct performance tuning, third-party integrations, log analysis, and database configuration including JDBC/JMS setup
• Support high-availability and load-balancing strategies
• Work extensively with Unix commands, shell scripting, and web servers (e.g., OHS)
• Manage certificates, XSLT/XQuery transformations, BPEL, Mediator, and proxy services
• Support CI/CD, DevOps tools (Bitbucket, Jenkins, SonarQube), and lifecycle management of WebLogic clusters
• Troubleshoot SOA, OSB, and ODI transaction issues and support BRM, OSM, Siebel, and other RODOD-paired applications
• Engage in problem resolution, root cause analysis, preventive maintenance, and collaboration with multiple support teams
• Participate in change, release, deployment, and transformation activities
• Create and maintain SOPs, work instructions, runbooks, and deployment plans
• Provide on-call support and work on rotational shifts, weekends, and public holidays as required
• Continuously drive process improvements, risk mitigation, resource optimisation, and service enhancement initiatives

FMW Developer

Engineer

• To Plan, Build, Operate and Optimize the Vodacom DWDM & OTN Network Nationally
• Ensure alignment with Vodafone’s technology strategy, policies and objectives
• Sound understanding of Cyber Security controls and processes related to Vulnerability Management, Patching, User Access Management, Privileged Access Management.
• Good understanding of Cyber Security risks and mitigating solutions.
• Develop an Infrastructure and Services planning DWDM and OTN guidelines.
• Evaluate and implement new DWDM & OTN technologies
• Define and manage technology roadmaps in the field of DWDM & OTN
• Perform comprehensive lab tests on new equipment with the associated field trials where required and produce detailed reports, results and recommendations with the rest of the team.
• Conduct research on strategic trends and new technologies in the field of DWDM & OTN with the aim of developing roadmaps and benchmarks against world best practices
• Ensure alignment between supplier roadmaps and Vodacom requirements.
• Arrange periodic meetings with suppliers to obtain the latest product updates and trends in the field of DWDM & OTN
• Ensure alignment between Transmission and the Technology Group strategy based on broader objectives defined within the company strategy
• Manage supplier relationships associated with Technology Governance
• Manage relationships with other technology departments within Vodacom and Vodafone
• Set quality standards and procedures against world best practice benchmarks and the management of these processes
• Compile strategic and operational documentation in relation to the field of DWDM & OTN that will inform planning internal planning guidelines and masterplans
• Make key technical recommendations to management on technology trends and evolving network architectures in the field of DWDM & OTN
• Identify key areas in terms of technology and network evolution in the field of DWDM & OTN and communicate to all relevant stakeholders
• Identify risk areas in terms of network capacity and performance and communicate to all stakeholders
• Provide support on due diligence investigations on behalf of the Transmission department
• Perform cost-benefit analysis associated with specific technical scenarios and trials under consideration
• Develop business cases and business models where required that support business imperatives such as operational efficiencies in terms of CAPEX and OPEX spend
• Present to internal and external technology forum as well as Compile the HLD and LLD for the transmission network.
• Engage with Assurance, Regional Operations and NMG Network Performance teams to understand and address network concerns.
• Provide inputs to the CAPEX budget formulation.
• Provide inputs to the OPEX budget formulation.
• Cost efficiency – investigate ways to reduce costs.

Senior Specialist, DWDM & Sec Engineer

• Manage the delivery of an Agile Release Train cooperating with senior level managers (Product management and Technology)
• Drive flow, transparency, and continuous improvement across multiple squads and value streams
• Act as a key integrator between Product, Engineering, Architecture, Risk, Compliance, and Operations
• Coach colleagues in key roles working in the agile organization
• Guide teams and deliver value to products by facilitating ART practices and procedures
• Communicate with stakeholders, manage risks, and assist in management ensuring continuous improvement and development.

Fintech Release Train Engineer

Manager

• supporting the Store Manager in managing a team of Retail Advisers
• helping with back office tasks such as holidays and rotas
• setting the sales floor ablaze with your enthusiasm to lead by example

Assistant Store Manager

• Interacționezi direct cu clienții;
• Promovezi produsele, ofertele și serviciile Vodafone;
• Oferi suport în rezolvarea solicitărilor;
• Contribui alături de colegi la targetul de vânzări al magazinului.

Sales Advisor

Customer Success Manager

• Build and nurture long-term relationships with global enterprise customers across multiple regions.
• Act as the primary point of contact for senior customer stakeholders, representing Vodafone in strategic discussions.
• Develop and execute customer satisfaction strategies, including NPS improvement plans.
• Oversee contract management and ensure compliance with service-level agreements.
• Identify upsell and cross-sell opportunities to drive revenue growth.
• Analyse service performance data and implement continuous improvement initiatives.
• Lead service reviews, manage escalations, and ensure operational excellence across the service lifecycle.
• Collaborate with internal teams and vendors to deliver seamless customer experiences.
• Drive digitalisation strategies to improve efficiency and reduce manual processes.