Vodafone

2nd Line Engineer

Vodafone

full-time

Posted on:

Location Type: Office

Location: Romania

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Tech Stack

DockerKubernetesLinuxOraclePython

About the role

  • Administer, maintain, and optimise provisioning and monitoring platforms, as well as critical OSS applications.
  • Lead advanced troubleshooting, root cause analysis, and implement long-term preventative solutions.
  • Develop and support automated monitoring capabilities and incident detection systems.
  • Drive process improvement initiatives, configuration management, and technical project delivery.
  • Provide guidance and mentorship to junior engineers while maintaining a collaborative working environment.
  • Coordinate with 3rd party vendors to resolve complex technical issues.
  • Engage proactively with technical teams, NOC engineers, and Service Delivery functions.
  • Apply strong knowledge of Incident, Problem, and Change Management processes (INM, PRM, SRM).
  • Manage ticketing systems, auto-routing procedures, and ensure accurate operational documentation.
  • Maintain compliance with ITIL-aligned practices, service standards, security requirements, and release governance.
  • Support effective service delivery through proactive monitoring, stakeholder communication, SLA alignment, and coordinated escalation handling.

Requirements

  • University degree in Electronics, Telecommunications, IT, Computer Science, or a related field
  • Minimum 3 years’ experience in server or application operations and maintenance
  • Minimum 3 years’ hands-on experience with Linux OS and database operations
  • Proficiency in programming or scripting (e.g., Python, Bash)
  • Advanced Oracle database administration and troubleshooting skills
  • Strong knowledge of telecom protocols, application/database administration, and OSS environments
  • Experience with containerisation (Docker, Kubernetes)
  • Proficiency in automation strategies for network operations
  • Excellent communication, documentation, and collaboration skills with fluency in English
  • Ability to work in accordance with ITIL standards, including incident, change, release, and role/access management.
Benefits
  • Hybrid way of working
  • Medical and dental services
  • Life and hospitalization insurance
  • Dedicated employee phone subscription
  • MEAL TICKETS/ PRIVATE PENSION/ VACATION VOUCHERS/ CULTURAL VOUCHERS
  • Special discounts for gyms and retailers
  • Annual Company Bonus
  • Loyalty Programme
  • Ongoing Education
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Linux OSOracle database administrationPythonBashcontainerisationDockerKubernetesautomation strategiesincident managementchange management
Soft Skills
communicationdocumentationcollaborationmentorshipproblem-solvingprocess improvementstakeholder communicationteam coordinationleadershipproactive engagement