Vodafone

Data Scientist

• Create Machine Learning and AI products that provide actionable business insight and drive personalisation for M-Pesa users.
• Developing predictive models with large and varied datasets, working with a community of colleagues across Advanced Analytics, technology, and data and customer functions
• Development of machine learning models for various areas of the business on the Big Data Platform
• Development of prototype code in e.g. PySpark for automated training and scoring of the machine learning models
• Machine Learning Model performance tracking and reporting
• Uses data visualisation to engage audience in a compelling way, enabling effective storytelling
• Work with lead data scientist to deliver key packages of work to meet the needs of business customers
• Works in partnership with Big Data Engineering for data ingestion to support use cases
• Works in partnership with Big Data Production Data Engineering for model automation and productionising
• Contributing to the wider community to enable Machine Learning and AI capability across Vodafone globally.
• Manages and takes ownership of a portfolio of work from model development to stakeholder engagement

Principal Data Scientist

Engineer

• Part of the Assure team in the VBSE NOC
• Managing multiple networks, providing 24 x 7 x365 operational support to VBSE customers.
• Provide expert technical services, focusing on IP elements within the VBSE network
• Undertake Assure team maintenance and fault work in accordance with customer service level agreements.
• Understanding of IP voice Networks and networking (Cisco).
• Undertake remote provide/ commissioning work on equipment deployed on customer and network sites to current specifications.
• Deal effectively /efficiently with queries from customers.
• Provide technical support to others in the department and to customers.
• Make recommendations to VBSE management on complex technical matters.

Shift Engineer

Designer

• Produce detailed low-level design documentation for fixed WAN services, including technologies such as MPLS, IPVPN, SD-WAN, and Dedicated Internet Access (DIA)
• Design network solutions that integrate with existing WAN environments, aiming to minimise disruption and maximise compatibility for customers
• Develop supporting design materials, such as network diagrams where needed, configuration templates, and integration workflows, to support service delivery and operational teams
• Design WAN architectures that meet client needs, focusing on performance, redundancy, security, and scalability
• Collaborate with internal stakeholders (network architects, sales teams, and project managers) to align design with business needs
• Engage with clients to gather technical requirements and provide WAN design consultancy
• Maintain comprehensive department documentation on design standards, technical solutions, and best practices
• Assist the operations team in the handover of LLDs, providing technical guidance for deployment and troubleshooting
• Keep abreast of emerging networking technologies, particularly in the WAN space (e.g. SD-WAN, cloud networking)

Technical Design Authority

Solutions Engineer

• A senior customer facing role providing technical leadership, design and support to a virtual team of highly skilled professionals delivering complex and bespoke Unified Communication, Contact Centre, WAN and LAN solutions
• To provide detailed customer designs in at least one of the following towers (Unified Communication, Contact Centre, WAN and LAN) and technical ownership to the businesses in high profile accounts
• To add value, in terms of technical skills, to the various accounts through the issuing of detailed network solutions
• To be engaged during the latter stages of the pre-sales cycle to provide technical assurance on complex solution viability
• Technical accountability and leadership of the virtual team responsible for the detailed design, development, delivery and test of multi-million-pound complex customer solutions
• Low level discovery of existing solution components and owner of the transition from existing to proposed solution
• Sign off and acceptance of pre-sales High Level Design and statement of requirements on behalf of the Solution Integration team
• Owner of the Solution Integration statement of work which translates the high-level design and requirements into detailed technical deliverables
• Technical risk/issue ownership and management/resolution during solution delivery
• Act as a subject matter expert and be accountable for the customer solution design engagement during post-sales solution delivery

Technical Solution Architect

Network Operations

• Monitor and troubleshoot international roaming services to ensure uninterrupted network performance
• Manage incidents proactively and reactively within defined SLAs to support optimal customer experience
• Perform first-level triage, diagnostics, and coordination across multiple resolver teams
• Analyse network KPIs and investigate quality degradation and customer complaints
• Support automation initiatives by identifying process improvement opportunities to reduce manual effort
• Contribute to continuous improvement of operational processes and service reliability

Roaming Network Operations Engineer

Product Manager

• Own and develop the roadmap for existing customer digital experiences across web and app, informed by customer insight, data and business priorities
• Define, prioritise and manage the product backlog to ensure delivery teams are focused on the highest value opportunities
• Be accountable for key performance measures such as digital adoption, journey completion, containment, customer satisfaction, engagement, commercial performance and digital experience performance
• Work closely with UX, engineering, content, analytics and wider business teams to design, deliver and continuously improve customer journeys
• Use customer behaviour, analytics, research and experimentation to identify pain points and opportunities, and translate these into prioritised actions
• Lead the optimisation of digital journeys through A/B testing, hypothesis-led experimentation and post-launch performance analysis
• Partner with operational, support and vendor teams to identify, triage and resolve issues impacting customer experience or commercial performance
• Balance customer, commercial and technical needs to make informed prioritisation decisions aligned to company strategy
• Engage and influence stakeholders across the organisation to build alignment, drive a digital-first mindset and ensure clear product direction
• Ensure delivered experiences meet expected standards for usability, accessibility, performance and compliance.

Digital In-life Product Owner

Backend Engineer

• Design, develop and maintain web applications using .NET Core and .NET Framework (4.5 / 4.8).
• Implement Entity Framework and Entity Framework Core for effective data access and management.
• Develop and integrate RESTful APIs and SOAP services to enable system interoperability.
• Write optimised SQL queries, stored procedures, and manage database schemas using SQL Server.
• Build responsive user interface components using AngularJS (1.0), JavaScript, HTML5, and CSS3.
• Apply design patterns, SOLID principles, and clean architecture practices to ensure maintainable and extensible code.
• Deploy, monitor, and support applications on Azure Cloud, including App Services, Azure SQL, and Azure Functions.
• Ensure application security, scalability, and performance across all layers.
• Participate in code reviews, conduct unit testing, and uphold high-quality coding standards.
• Troubleshoot, debug, and resolve application and database performance issues.
• Prepare and maintain technical documentation and contribute actively to agile development cycles.

Developer – Azure, .NET

DevOps Engineer

• Build and manage cloud infrastructure using Terraform modules, remote state, and reusable infrastructure-as-code patterns.
• Design and implement CI/CD pipelines using Jenkins scripted pipelines (Groovy) and Azure DevOps YAML.
• Automate build, deployment, testing, and configuration workflows for microservices and containerised platforms.
• Containerise and deploy applications using Docker and Kubernetes platforms such as AKS or EKS.
• Implement environment provisioning, secrets management, access controls, and infrastructure security practices.
• Integrate quality and security tools including SonarQube, Fortify, and Nexus.
• Troubleshoot and resolve issues across deployment pipelines, infrastructure, and automation processes.

DevOps Engineer – Cloud, CI/CD

• Supporting the installation and maintenance of fixed and mobile networks
• Regular climbing of towers and rooftop sites with a focus on safety
• Install, commission, and maintain the Vodafone network, products, and services
• Communicate with internal and external customers in a professional manner
• Identify opportunities for improvement and challenge existing processes
• Follow Vodafone HSE Absolute Rules, without exception

Climbing Engineer

• supporting the installation and maintenance of fixed and mobile networks
• involves regular climbing of towers and rooftop sites
• install, commission, and maintain the Vodafone network, products, and services
• communicate with internal and external customers in a professional manner
• identify opportunities for continuous improvement
• follow Vodafone HSE Absolute Rules, without exception

Sales

• Liderar el ciclo de venta de nuevas soluciones y servicios desde el punto de vista técnico.
• Generación de oportunidades de soluciones de negocio del sector Privado.
• Presentación de nuevas tendencias tecnológicas y aplicación en el cliente del porfolio de Vodafone.
• Prescripción de soluciones y relación con partners.
• Eventos, workshops y formaciones.
• Análisis de necesidades de la solución de cliente.
• Interlocución con el cliente para la definición de la solución técnica.
• Análisis de los requerimientos técnicos y funcionales del cliente.
• Cualificación y clasificación de la oportunidad.
• Gestión de aprobaciones para obtener el Go /NoGo de la oportunidad.
• Diseño de la solución técnica de cliente.
• Diseño funcional y técnico de la solución.
• Gestión de la viabilidad técnica con áreas técnicas y proveedores.
• Identificación e interlocución con posibles proveedores y fabricantes .
• Responsable de evaluar los costes y riesgos del business case y de la solución técnica.
• Definición y valoración de modelos de servicios ad-hoc (para la implementación de las soluciones y la gestión posterior).
• Responsable de la redacción de la documentación técnica.
• Soporte técnico en cliente.
• Responsable de la defensa de la solución técnica.
• Soporte continuo de las necesidades actuales y futuras de clientes asignados nominalmente.
• Soporte en el traspaso a Implantación: Organización de comité de validación técnico.
• Colaborar con los equipos de implantación, operaciones y soporte para asegurar la correcta implementación de las soluciones.
• Traspaso de Proyecto a entrega y cambios en diseño final.

Technical Solution Sales Specialist

Growth Marketing

• You drive site acquisition across all German Vantage regions for upgrades, replacements and new sites relating to specific confirmed sites to ensure contract compliance with Vodafone
• You identify process gaps and optimization potentials to ensure timely delivery of specific confirmed sites
• You harmonise acquisition workflows and processes across German regions
• You improve workflow and joint processes with other central functions , such as Supplier Mgmt., Legal or SCM to ensure timely delivery of specific confirmed sites
• You consolidate regional acquisition reports and management information and automate reporting to ensure timely delivery of specific confirmed sites
• You further develop the internal TIMS System
• You conduct analyses on acquisition topics and other projects under responsibility for Head of Delivery and prepare senior management updates & presentations

Senior Acquisition Manager

• Integrate Voice Core technologies and functions into Vodafone-managed networks.
• Oversee detailed planning, low-level design, configuration, and integration with mobile and fixed interconnected operators.
• Manage the lifecycle of systems within the Voice Core domain.
• Ensure hardware and software acceptance in the network, meeting business functional requirements and operational suitability.
• Conduct integration testing of new technologies and services, collaborating with suppliers, Operations, Security, Regulatory, and other group functions.

Core Network Delivery Engineer

Customer Success Manager

• Partner with sales to develop regional customer engagement plans
• Execute customer engagement sessions for market awareness
• Serve as marketing point of contact for regional initiatives
• Track impact of marketing activities on sales and pipeline

Customer Engagement Manager

• Deliver in-scope lifecycle management mitigation activities across customer NTE/CPE estates
• Perform IOS patching, configuration management, vulnerability remediation, and end-of-life management activities on WAN and LAN devices
• Support the development, maintenance, and continuous improvement of Methods of Procedure (MOPs)
• Contribute to service reliability, service quality, and overall technical delivery performance in line with customer and business objectives
• Participate in LWI activities and process reviews, identifying opportunities for continuous improvement and automation
• Proactively prioritise and manage workload, driving tasks through to completion

Principal Data Scientist

Shift Engineer

Technical Design Authority

Technical Solution Architect

Roaming Network Operations Engineer

Digital In-life Product Owner

Developer – Azure, .NET

DevOps Engineer – Cloud, CI/CD

Climbing Engineer

Climbing Engineer

Technical Solution Sales Specialist

Senior Acquisition Manager

Core Network Delivery Engineer

Customer Engagement Manager

Customer CPE Engineer