Exchange & Network Technical Delivery Manager

Vodafone

Exchange & Network Technical Delivery Manager at Vodafone leading technical delivery teams on network & exchange work. Managing strategic partnerships and ensuring quality performance across projects.

Posted 6/20/2026full-time🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provide leadership and accountability for a team of Technology Optimisation Leads and technical planning resources responsible for delivering complex network & exchange work packages across the network estate
Own the service management of strategic partners, including SLA, KPI and OLA definition, performance review, and escalation management
Provide portfolio-level oversight of network activity, ensuring it is aligned to agreed milestones, safety, quality and architectural standards
Act as the senior technical delivery escalation point for high-risk, high-impact issues
Establish and maintain governance frameworks, including reporting, RAID management, partner performance reviews, and assurance controls
Drive continuous improvement in delivery capability, partner performance, and service management disciplines
Represent the network in senior governance forums, providing clear insight into health, risks, and mitigation actions

Requirements

What you’ll need

Significant experience leading technical delivery teams within a complex telecommunications environment
Proven track record of managing multiple Technology Optimisation Leads and/or planners delivering concurrent work packages
Strong experience in service managing external delivery partners, including performance governance, commercial awareness, and escalation handling
Deep understanding of end-to-end network delivery lifecycles and operational handover requirements
Demonstrated ability to operate effectively in a matrixed organisation, influencing across functions without direct authority
Comfortable engaging at senior leadership level, presenting delivery status, risks, and recommendations
Strong people-leadership, coaching, and stakeholder-management skills

Benefits

Comp & perks

Excellent basic salary plus bonus and Vodafone benefits
Up to 28 days off plus bank holidays
Paid time for charity work
Personalised benefits including discounts and vouchers
Pension plan
Amazing learning tools
Top-notch parental leave policies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

network deliveryservice managementperformance governanceescalation managementRAID managementportfolio oversightarchitectural standardscontinuous improvementtechnical deliverytelecommunications

Soft Skills

leadershipcoachingstakeholder managementinfluencingcommunicationaccountabilitypresentation skillsrisk managementproblem-solvingteam management