Vivovita

Analyst

• Will join a 24x7 NOC operations team for a major financial client, working with multiple network and security technologies, incident management, and execution of GMUD (change implementation).

Network Support Analyst, Mid-level

• Track implementations of Agro coverage and dedicated mobile coverage for B2B in the SMB segment (SMALL/ONE/TOP), ensuring they are completed on time and successfully
• Monitor schedules, identify risks and propose corrective actions to meet deadlines and objectives
• Coordinate with internal teams and suppliers to ensure execution according to the defined scope
• Prepare project tracking reports and updates, presenting status and performance indicators
• Serve as the main point of contact for clients in the project portfolio, ensuring high satisfaction, visibility of requests, prioritization and successful use of our solutions
• Develop and maintain strategic relationships with segment clients, understanding their needs and objectives (includes in-person meetings across Brazil and periodic structured reports)
• Monitor and analyze client performance metrics, identify areas for improvement and propose solutions.

Junior Project Analyst

Security Analyst

• Serve as the technical reference for the operation of Application & API Security solutions
• Administer, configure and optimize the Akamai platform, including:
• App & API Protector
• DNS Security
• Bot Manager
• Perform advanced traffic analysis, identify malicious patterns and mitigate attacks (OWASP Top 10, advanced bots, DDoS, API abuse)
• Operate across the full incident response lifecycle, including:
• Detection, analysis, containment, eradication and lessons learned
• Apply the MITRE ATT&CK framework to map threats, adversary techniques and tactics
• Support development and architecture teams in implementing Secure by Design and a Secure SDLC
• Contribute to the definition and evolution of operational processes, playbooks and security automations
• Act in a consultative manner with technical and business stakeholders
• Support risk analysis, system hardening and continuous improvement of the security posture
• Clear and objective technical communication
• Ability to provide informal technical leadership
• Collaboration with multidisciplinary teams
• Continuous learning and technical curiosity
• Maturity in managing conflicts and critical incidents
• **Position differentiators**
• Work in a highly technically complex environment
• Direct exposure to market-leading technologies
• Flexibility with a hybrid model (Alphaville and/or Berrini)
• Room for technical contribution and leadership.

Senior Information Security Analyst

Public Relations

• Work in partnership with Sales to pursue business opportunities, responsible for developing new projects, attending meetings, presenting the company's service portfolio, and identifying client needs with the goal of securing projects and growing the client base.
• Coordinate the preparation of the action plan based on priorities identified together with clients during project conception.
• Lead meetings to provide technical explanations and defense of projects to clients, working jointly with the Sales team.
• Be responsible for the technical/commercial proposals to be sent to clients, describing them clearly and tailored to client needs, covering all assumptions, deliverables, and costs considered in the service project, centralizing, presenting, and detailing all project information for subsequent submission to clients.
• Price the costs identified in projects, determining the values to be included in service proposals sent to clients.
• Guide the development of technical project designs for requested services by thoroughly analyzing and interpreting technical requirements, defining the scope of service, and identifying additional resources, aiming to propose the best service solutions that align with clients’ needs and expectations.
• Lead internal innovation or improvement projects to support your supervisor whenever necessary and/or requested.
• Provide guidance and assistance to less experienced team members with their challenges and adaptations, addressing technical and organizational aspects to support and assist your manager.
• Perform other related professional activities inherent to the role as directed by your immediate supervisor.

Senior Pre-Sales Analyst

• Work in partnership with Sales to pursue business opportunities, responsible for developing new projects, participating in meetings, presenting the company’s service portfolio and gathering clients’ needs, aiming to capture projects and grow the client base.
• Coordinate the development of action plans, based on priorities identified with clients during project conception.
• Lead meetings to provide technical explanations and defend projects to clients, working alongside the Sales team.
• Be responsible for technical/commercial proposals to be sent to clients, describing them clearly and tailored to their needs, covering all assumptions, deliverables and costs considered in the service project, centralizing, presenting and detailing all project information prior to sending to clients.
• Price the costs identified in projects, determining the values included in the service proposals to be sent to clients.
• Guide the development of technical designs for requested services through thorough analysis and interpretation of technical requirements, definition of the scope of delivery and identification of additional resources, with the aim of proposing service solutions that align with clients’ needs and expectations.
• Lead internal innovation or improvement projects as support to your manager whenever necessary and/or requested.
• Provide guidance and assistance to junior team members with their challenges and adaptations, addressing technical and organizational aspects, in response to and in support of your manager.
• Perform other related professional activities inherent to the role, as directed or requested by your immediate supervisor.

Network Support Analyst, Mid-level

Junior Project Analyst

Senior Information Security Analyst

Senior Pre-Sales Analyst

Pre-Sales Consultant