Vivovita

Analyst

• Configuration of Nexus switches and core network switches
• Configuration and troubleshooting of routing on Cisco ISR and ASR devices
• Knowledge of Cisco ACI
• Knowledge of Cisco DNA
• Work on-site or remotely with clients, following the planning developed by the projects' technical leads.
• Prepare daily reports on activities, as well as the project's final report.
• Prepare pre-execution project documentation by collecting data from technical proposals and the client's network environment characteristics.
• Participate in kickoff meetings, gathering information about the network environment and assisting with validation of minimum and essential requirements for project execution.
• Prepare post-execution project documentation, detailing configuration steps, topology, protocols, software versions, IP addressing, etc.
• Planning developed by the projects' technical leads.
• Prepare daily reports on activities, as well as the project's final report.
• Prepare pre-execution project documentation by collecting data from technical proposals and the client's network environment characteristics.

Senior Data Center Analyst

Security Engineer

• Install and configure equipment for projects involving Cisco and Check Point security technologies
• Knowledge of Cisco ISE, Firepower, Umbrella, WSA and ESA
• Configuration and troubleshooting of Cisco firewalls, VPNs and firewall rules
• Knowledge of Fortinet solutions
• Experience with Layer 2 and Layer 3 network equipment and routing protocols
• Availability to travel
• Work with clients on-site or remotely, following the project plans developed by the technical leads
• Prepare daily activity reports as well as the project's final documentation
• Prepare pre-execution project documentation, gathering data from technical proposals and the client's network environment characteristics.

Mid-level Security Analyst

Consultant

• At Vivo Vita we have a passion: transforming the lives of our employees so their work experience is unique!
• We aim to turn talent into results, creativity into practice, and expectations into reality through a collaborative, flexible, integrated, and people-focused work environment.
• We are committed to providing our employees with the technology and training to enhance their technical and behavioral skills.
• Come digitize your DNA with us!

Network Support Consultant

Administrative Assistant

• Serve as the focal point for internal coordination between Sales and Billing, ensuring agility in the invoicing process.
• Collaborate with the Sales team by reviewing outstanding items and questioning incomplete or disputable information.
• Follow up on billing/invoice requests.
• Monitor ongoing projects, ensuring predictability of completion and invoicing dates.
• Perform document review of proposals before release.
• Adjust sales orders in the ERP SAP Business One.
• Interact with other departments such as Purchasing, Import, Sales, and Billing.

Sales Administrative Assistant – Candidates with Disabilities

• Monitoring of fault and performance alarms
• Identify and classify alarms in the management system, ensuring they are addressed within established timeframes
• Proactively log incidents or defect reports (BDs) via workflow tools and/or the contracting party's or client's portals
• Receive phone calls to handle reactive incidents opened by the contracting party or the contracting party's client
• Perform initial basic tests to classify the problem and, if necessary, contact the user/reporting party
• Management: incidents, devices, inventory, billing, portability
• SLA and capacity management
• Interface with the client relationship consulting team
• Training
• Basic and advanced diagnostics
• Proactivity
• Change management, new installations and service continuity

Junior Network Support Analyst

• Estamos em busca de um(a) Analista de BI com experiência intermediária em Power BI para integrar nosso time de dados
• A pessoa ideal será responsável por transformar dados em insights acionáveis, criando dashboards e relatórios que apoiem a tomada de decisão em diversas áreas da empresa
• Desenvolver e manter dashboards e relatórios no Power BI
• Conectar, transformar e modelar dados de diferentes fontes (Excel, SQL, etc.)
• Trabalhar em conjunto com áreas de tecnologias para entender necessidades e propor soluções de visualização
• Garantir a qualidade, consistência e atualização dos dados utilizados
• Otimizar performance de relatórios e modelos de dados

Analista de Qualidade e Processos Jr

• Experience in multi-technology projects with direct engagement with corporate clients.
• Experience coordinating technical teams and vendors.
• Previous involvement in dedicated mobile coverage projects for B2B, especially in the SMB segment.
• Clear and concise communication skills with clients and internal teams.
• Analytical and organized profile with a focus on deadlines and delivery quality.
• Proactive in identifying risks and proposing solutions.
• Ability to lead face-to-face and remote meetings, preparing reports and status reports.

Project Analyst – Junior

• Control and monitoring of equipment outages
• Follow-up on tickets and support during crises/incidents
• Prepare reports requested by the client and provide end-user support
• Analyze and research technical cases involving Routers, Switching and Wireless by studying partner support documentation, support communities and other platforms, aiming to resolve customer issues
• Basic knowledge of Networking, Connectivity and Mobility is required
• Familiarity with monitoring tools (Entuity) and ITSM (ServiceNow), as well as troubleshooting related to Wireless and Switching (primarily Cisco)