Vivo (Telefônica Brasil)

Manager

• Responsible for commercial management and client relationships of the company, working remotely
• Identify product needs to meet customer requirements
• Act as an intermediary between customers and the company
• Develop sales channels
• Plan and monitor sales and post-sales processes
• Define guidelines, offers, campaigns, sales targets and incentive plans
• Work with a portfolio of mobility, voice and fixed-data solutions, digital products and IT, including Data Center, Security and Big Data
• Comply with requirements of the Occupational Health and Safety Management System
• Participate in Occupational Health and Safety programs
• Be familiar with Telefónica's Environmental Policy and implement it in daily activities

IS Business Manager II

• Manage relationships and provide service to B2B clients, including large corporations as well as small, medium and large companies
• Develop sales channels
• Plan and monitor sales and after-sales processes
• Define guidelines, offers, campaigns, commercial targets and incentive plans
• Present the product portfolio through digital channels
• Sell mobile and fixed telephony, advanced IT solutions and value-added services
• Monitor channel and customer-portfolio KPIs
• Analyze, plan and execute activities and sales to achieve and exceed targets
• Track transaction processing, identifying disruptions, backlog and outstanding issues that may prevent or close sales
• Manage daily sales tracking reports
• Resolve critical situations through regular client contact and collaboration with internal teams
• Contribute to growing Vivo’s corporate revenue and customer base

Strategy

• Develop Vivo Empresas' events strategy aligned with marketing objectives, business goals and brand positioning
• Plan and execute corporate in-person, hybrid and virtual events for clients, prospects, partners and the market
• Create briefings and manage all event communication stages, from planning through final delivery
• Design concepts, journeys and experiences to strengthen relationships with corporate audiences
• Develop relationship initiatives and exclusive experiences for strategic clients and priority accounts
• Collaborate with sales, Go-to-Market, Product, Communications and other stakeholders
• Coordinate internal teams, timelines and quality standards
• Lead executive narratives, speeches, scripts, key messages and corporate presentations
• Support executive positioning at events, aligning messages with brand strategy and business objectives
• Define, monitor and analyze performance indicators, improvement opportunities and return on investment
• Ensure operational and strategic excellence, innovation, relevance and value generation in events

Senior Events Strategy Analyst

Analyst

• Atuar como business trusted advisor, apoiando a tomada de decisão dos gestores com visão econômico-financeira
• Realizar análises, estruturar processos e propor melhorias
• Apoiar o entendimento e a discussão do orçamento de despesas da área cliente
• Consolidar relatórios e produzir materiais de apoio
• Desenvolver requisitos para projetos de eficiência em despesas
• Executar tarefas recorrentes nos sistemas da empresa
• Efetuar procedimentos operacionais e contribuir para a construção de indicadores
• Racionalizar custos e simplificar processos
• Elaborar projeções periódicas
• Cumprir requisitos do Sistema de Gestão de Saúde e Segurança Ocupacional e participar de seus programas
• Conhecer e implementar a Política de Meio Ambiente da Telefônica nas atividades diárias

Analista de Planejamento e Controle Pleno

Data Analyst

• Conduct analyses of the customer base with a focus on strategic segmentation (ICP), identifying growth and retention opportunities
• Handle and analyze large volumes of data using SQL, Excel and Power BI
• Develop, automate and maintain dashboards and management reports, ensuring consistency and scalability of analyses
• Monitor performance indicators (KPIs), evaluate trends and propose data-driven improvements
• Perform exploratory analyses and cross-reference datasets to generate actionable insights for Marketing and Sales
• Support analytical and machine learning model initiatives, contributing to data preparation and result interpretation
• Support the evolution of analytical processes, queries and data structures
• Translate analyses into clear recommendations for different stakeholders
• Collaborate with partner departments to understand requirements and develop analytical solutions

Mid-level Data Analytics Analyst – B2B

Account Manager

• Gerenciar estratégica e operacionalmente a rede de parceiros comerciais, distribuidores e varejistas do canal Massivo
• Otimizar e padronizar o modelo de negócio para garantir performance e expansão das vendas
• Mapear oportunidades de mercado e prospectar novos parceiros de distribuição e varejo
• Abrir novos pontos de venda e ampliar a cobertura geográfica e do canal
• Conduzir o funil de prospecção e conversão, do primeiro contato ao go-live do parceiro
• Analisar indicadores de performance, dados demográficos e regionais
• Criar apresentações executivas e propostas comerciais customizadas
• Liderar negociações complexas com foco em metas agressivas e grandes volumes de vendas
• Conhecer e implementar a Política de Meio Ambiente da Telefônica nas atividades diárias

Gerente de Parceiros

Compliance

• Gestão e acompanhamento de vulnerabilidades, planos de ação e indicadores de remediação
• Suporte a auditorias internas e externas, incluindo coleta, consolidação e envio de evidências
• Gestão de riscos de TI e acompanhamento da execução dos controles de segurança
• Elaboração, revisão e manutenção de políticas, processos, normas e instruções de trabalho (ITOs)
• Construção e apresentação de indicadores executivos (KPIs e dashboards)
• Coordenação de assessments de segurança baseados em ISO 27001, NIST e CIS Controls
• Acompanhamento de planos de remediação junto às áreas técnicas e de negócio
• Apoio na governança de certificados digitais, gestão de patches e processos de segurança corporativa

Analista de Governança de Segurança, Pl

Product Specialist

• The Digital Product Consultant acts as a strategic link between business, technology and user experience.
• Responsible for diagnosing opportunities, structuring solutions and guiding teams across multiple areas (such as IT, Networks, Legal, Accounting, Regulatory, Tax and more) toward a common goal: building and evolving digital products focused on financial results and real customer impact.
• The role may work with one of the following products: Face Match and/or Telco ID.
• Gather business requirements for digital identity and electronic trust solutions.
• Map user journeys and define success metrics (KPIs, OKRs).
• Define product vision and a roadmap aligned with strategic objectives.
• Write requirements and detail the PRD (Product Requirements Document).
• Facilitate alignment workshops with stakeholders and multidisciplinary teams.
• Analyze usage, performance and market data to inform decisions.
• Define the roadmap and evolution of digital certification products, authentication and electronic signatures.
• Support clients in adopting solutions compliant with ICP-Brasil and other international standards.
• Translate regulatory requirements into product features.
• Define integrations via APIs and SDKs.
• Prepare functional documentation, flows, business rules and acceptance criteria.
• Serve as an interface between Product, Engineering, Architecture, Compliance and Information Security.
• Prepare the product business plan and monitor the financial results of your product, as well as its financial planning.

Digital Product Consultant

Public Relations

• Assist customers and offer products and services according to their needs
• Ensure correct handling of invoice-related requests (analysis, billing, adjustment, modification, correction)
• Offer Vivo's products and services aiming to grow our customer base by acquiring new customers or incorporating additional services and products
• Show customers the benefits of consolidating all telecommunications and digital services on a single Vivo bill
• Probe customers' needs and offer products and services suitable for each profile
• Awaken customers' interest in subscribing to our products and services
• Expand customers' connectivity options through the sale of digital services
• Ensure the best experience for our customers at every contact by resolving, investigating and delivering your best
• Suggest changes to service procedures and corrections to our processes

Customer Experience Representative

Consultant

• Work on the Business Platform with an analytical data perspective across all business capabilities (Commerce Experience, Commerce Platform and other future capabilities).
• Map, for each business capability, which data should be brought into a business analytical data store.
• Design the analytical data modeling that will support cross-capability reports and analyses.
• Build and maintain data extraction and transformation processes (ETL/ELT) from transactional systems into the analytical model data store.
• Support and guide business capability teams in modeling their transactional databases, anticipating future analytical extraction needs.
• Ensure quality, consistency and governance of data made available to the Business Platform.
• Act as a bridge between data architecture and business architecture, translating future reporting needs into today’s modeling requirements.
• Contribute to the definition and evolution of modeling and data governance standards on the Business Platform.
• Work in an integrated manner with architecture, product and engineering teams of the business capabilities.
• Support technical decisions related to the data architecture of solutions.
• Analyze and resolve complex technical issues related to data.
• Contribute to the continuous evolution of the data layer of the company’s digital platforms.

Consultant, Data Architecture

Full-stack Engineer

• Work on the development and evolution of FullStack solutions used in corporate platforms.
• Contribute to the definition and evolution of architectural standards.
• Develop scalable backend services and reusable frontend components.
• Build APIs and integrations between systems.
• Ensure software engineering best practices and code quality.
• Support technical decisions related to solution architecture.
• Contribute to the evolution of frameworks and reusable components.
• Analyze and resolve complex technical problems.
• Work closely with architecture, product and other engineering areas.
• Support the adoption of technical standards by development teams.
• Ensure the quality, performance and scalability of developed solutions.
• Contribute to the continuous evolution of the company’s digital platforms.

FullStack Consultant – Spring Boot

• Você irá ajudar definir o pipeline de automação de testes dentro do pipeline DevOps;
• Definir uma metodologia de processos de testes automatizados;
• Implementar e difundir uma cultura de automação de testes;
• Você fará o desenvolvimento e manutenção da estratégia de testes, permeando todos os níveis de testes de software;
• Você promoverá a produtividades da garantia da qualidade (QA) através da automação, ferramentas e outras boas práticas;
• Você promoverá o uso da IA na etapa de qualidade de software;
• Você será responsável por promover a cultura da qualidade por toda a organização;
• Você irá interagir e colaborar com outras equipes de desenvolvimento dentro do grupo Telefonica no Brasil e no mundo.

Analista de Qualidade, Sistemas

Sales

• We are seeking a professional with strong experience in data analysis and modeling, capable of transforming large volumes of information into insights to support strategic decision-making.
• Expected proficiency in Power BI (DAX and Power Query), SQL and advanced Excel, in addition to experience developing executive dashboards, automating reports and integrating multiple data sources.
• We are looking for someone with a consultative profile, autonomy, critical thinking and the ability to influence decisions through consistent analyses.

Senior Sales Management Analyst

Growth Marketing

• Be responsible for monitoring the commercial performance of the B2B Digital Products portfolio, tracking revenue, sales, activations, installed base, churn, conversion and key growth metrics.
• Identify business opportunities and risks through analysis of indicators and market trends, proposing actions to accelerate sales, increase adoption and capture revenue.
• Act as the primary interface between Product, Marketing, Go-to-Market and Sales teams, ensuring alignment of growth strategies and execution of priority initiatives.
• Build and monitor growth plans for the product portfolio, evaluating performance by segment, channel, offering and vertical.
• Support launches, repositionings and Go-to-Market initiatives, participating in the definition of commercial strategies, campaigns, training and guidance for the sales force.
• Lead performance review forums, consolidating insights and executive recommendations for leadership, commercial teams and product teams.

Senior Marketing Analyst – Growth, B2B Digital Products

• Atuar como Scrum Master dos projetos e iniciativas da área.
• Facilitar as cerimônias ágeis (Planning, Daily, Review, Retrospective e Refinement).
• Acompanhar o ciclo de vida das demandas, garantindo visibilidade, alinhamento e execução das entregas.
• Coordenar e acompanhar temas relacionados aos sistemas TEMS, PUR e SSLab.
• Atuar como ponto focal entre áreas técnicas, usuários, fornecedores e parceiros.
• Apoiar o levantamento, refinamento e priorização de requisitos.
• Identificar, acompanhar e remover impedimentos que impactem as entregas.
• Monitorar cronogramas, riscos, dependências e indicadores dos projetos.
• Elaborar apresentações executivas, status reports e materiais de acompanhamento gerencial.
• Promover a melhoria contínua dos processos e práticas da área.
• Garantir alinhamento entre as entregas e as necessidades do negócio.

IS Business Manager II

IS Business Manager II

Senior Events Strategy Analyst

Analista de Planejamento e Controle Pleno

Mid-level Data Analytics Analyst – B2B

Gerente de Parceiros

Analista de Governança de Segurança, Pl

Digital Product Consultant

Customer Experience Representative

Consultant, Data Architecture

FullStack Consultant – Spring Boot

Analista de Qualidade, Sistemas

Senior Sales Management Analyst

Senior Marketing Analyst – Growth, B2B Digital Products

Analista de Engenharia de Software Pleno