IS Business Manager II

Vivo (Telefônica Brasil)

Gerente de negócios B2B desenvolvendo vendas de telefonia, TI e soluções digitais na Vivo. Gerindo clientes corporativos, indicadores, carteira e processos comerciais.

Posted 8/19/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong capabilities in managing B2B client relationships, developing sales channels, and executing sales strategies to achieve commercial targets. Proficient in analyzing KPIs and leveraging digital channels to enhance customer engagement and drive revenue growth.

Highest-signal resume keywords

B2B Client Relationship ManagementSales Channel DevelopmentKPI Monitoring and AnalysisMicrosoft Office ProficiencyCustomer Relationship Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Results-OrientedConsultative ApproachStrong Organizational SkillsProactivityResilience

Industry Keywords

Telephony SolutionsIT SolutionsValue-Added ServicesSales ProcessesDigital Channels

About the role

Key responsibilities & impact

Manage relationships and provide service to B2B clients, including large corporations as well as small, medium and large companies
Develop sales channels
Plan and monitor sales and after-sales processes
Define guidelines, offers, campaigns, commercial targets and incentive plans
Present the product portfolio through digital channels
Sell mobile and fixed telephony, advanced IT solutions and value-added services
Monitor channel and customer-portfolio KPIs
Analyze, plan and execute activities and sales to achieve and exceed targets
Track transaction processing, identifying disruptions, backlog and outstanding issues that may prevent or close sales
Manage daily sales tracking reports
Resolve critical situations through regular client contact and collaboration with internal teams
Contribute to growing Vivo’s corporate revenue and customer base

Requirements

What you’ll need

Proficient in Microsoft Office
Commercial profile: drive to get things done, results-oriented, consultative approach and active listening to the customer
Entrepreneurial mindset: ownership mentality and strong knowledge of the customer portfolio
Comfortable handling and quickly learning software and systems
Strong organizational, planning and discipline skills
Sense of urgency and ability to prioritize and complete tasks throughout the day
Curiosity and willingness to learn, propose new solutions and challenge the status quo
Resilience to handle adversity and turn challenges into learning opportunities
Proactivity, ambition, refusal to accept the status quo and initiative to anticipate demands
Customer relationship skills and digital empathy

Benefits

Comp & perks

Choose the ideal benefits for you and your dependents via a digital platform with various categories such as gym, meal voucher, food allowance, pharmacy assistance, health insurance, dental care and life insurance
Company mobile phone
Unlimited voice and data plan
Special discounts on fixed-line, broadband, TV and apps
Annual bonus or PPR (Profit Participation Program)
Private pension plan
Subsidy for school, daycare or nanny expenses
Work remotely up to twice a week
Flexible working hours
Day off to celebrate your birthday
Corporate volunteer program
Educational Development Program with partnerships with educational institutions, certifications and online courses
Internal recruitment program, within Brazil or abroad
Physical, emotional and social health initiatives, including nutritionists, psychologists, social services and telemedicine