Digital Product Consultant

Vivo (Telefônica Brasil)

Consultant responsible for digital product strategy and user experience. Leading cross-functional teams for digital solutions with financial focus.

Posted 8/3/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in defining product vision and roadmaps, gathering business requirements, and facilitating stakeholder alignment for digital identity and electronic trust solutions. Proficient in analyzing market data and performance metrics to drive product evolution and compliance with regulatory standards.

Highest-signal resume keywords

Product Management CertificationDigital Identity KnowledgeAgile MethodologiesAdvanced Excel SkillsBilingual in English and Spanish

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Requirements GatheringProduct Requirements Document (PRD) WritingUser Journey MappingKPI and OKR DefinitionAPI and SDK IntegrationDigital Certification KnowledgeFinancial Planning and MonitoringMarket Data AnalysisDigital Identity Authentication ToolsA2P Messaging Experience

Soft Skills

Stakeholder EngagementFacilitation SkillsStrategic ThinkingCollaboration

Tools & Technologies

Power BIAdvanced Office SuiteDigital Certification Tools

Certifications & Qualifications

Product Management CertificationDigital Identity Certification

Industry Keywords

Digital ProductsFinancial ResultsRegulatory ComplianceICP-BrasilCredit MarketData MarketStrategic ConsultingElectronic SignaturesAuthenticationUser Experience

About the role

Key responsibilities & impact

The Digital Product Consultant acts as a strategic link between business, technology and user experience.
Responsible for diagnosing opportunities, structuring solutions and guiding teams across multiple areas (such as IT, Networks, Legal, Accounting, Regulatory, Tax and more) toward a common goal: building and evolving digital products focused on financial results and real customer impact.
The role may work with one of the following products: Face Match and/or Telco ID.
Gather business requirements for digital identity and electronic trust solutions.
Map user journeys and define success metrics (KPIs, OKRs).
Define product vision and a roadmap aligned with strategic objectives.
Write requirements and detail the PRD (Product Requirements Document).
Facilitate alignment workshops with stakeholders and multidisciplinary teams.
Analyze usage, performance and market data to inform decisions.
Define the roadmap and evolution of digital certification products, authentication and electronic signatures.
Support clients in adopting solutions compliant with ICP-Brasil and other international standards.
Translate regulatory requirements into product features.
Define integrations via APIs and SDKs.
Prepare functional documentation, flows, business rules and acceptance criteria.
Serve as an interface between Product, Engineering, Architecture, Compliance and Information Security.
Prepare the product business plan and monitor the financial results of your product, as well as its financial planning.

Requirements

What you’ll need

Bachelor's degree or higher.
English and Spanish.
Knowledge of agile methodologies.
Certifications in Product Management and Digital Identity.
Advanced Office suite skills (PowerPoint for visually compelling presentations and Excel for business plans and metrics).
Differentials:
MBA, Master’s degree or postgraduate studies in areas related to the role.
Experience in the credit or data markets.
Experience in strategic consulting.
Knowledge and/or experience with digital certification (ICP-Brasil, OCR, HSM, Timestamp, Digital Certificate, CAs, RAs, PSC and PSBio, among others).
Experience with A2P messaging channels.
Experience with digital identity authentication tools.
Experience in marketing/communications and sales planning.
Experience with Power BI.

Benefits

Comp & perks

Choose the benefits that best suit you and your dependents through a digital platform with multiple categories: Gym, Meal Voucher (VR), Food Voucher (VA), Pharmacy Assistance, Health Insurance, Dental and Life Insurance.
Corporate mobile phone. Yes, a brand-new smartphone for you!
Unlimited voice and data plan! Yes, unlimited! On the best mobile network, even faster with Vivo 5G!
An exclusive offer from Vivo with a special discount on landline, broadband, TV and apps.
Eligible to receive an annual bonus or PPR (profit-sharing program).
Plan your future with a private pension plan.
Have children? You will be entitled to a subsidy to help with school, daycare or nanny expenses.
Work in an environment that respects your personality, style of dress and way of being, where you can be authentic. #VemdeVocê
Work remotely up to 2 days per week. #Mobility
Flexible working hours.
Enjoy a day off (Day off) to celebrate your birthday.
Take part in one of the largest corporate volunteer programs to help you make an impact in the world.
Benefit from our Educational Development Program, which offers partnerships with educational institutions at a discount; certifications and online courses.
Accelerate your career through our Internal Recruitment Program, in Brazil or abroad — we are present in more than 17 countries! #VivoMinhaCarreira
Count on a range of initiatives to improve your physical, emotional and social well-being. We have #VivoBemEstar, which encourages healthy habits and better quality of life! Services available to employees include consultations with nutritionists, psychologists, social workers, telemedicine and more.
All our vacancies are open to people with disabilities and/or rehabilitated workers.