Verizon

Supply Chain

• Manage daily asset recovery operations and high-visibility decommissioning projects
• Act as the operational "glue," ensuring seamless asset recovery without delays
• Deliver against aggressive revenue targets
• Maximize revenue and value recovery by efficiently reselling and recycling network hardware, IT hardware, scrap, and batteries
• Maintain strict operational discipline and resolve escalations rapidly
• Execute site decommissions with zero service gaps
• Oversee daily vendor performance and compliance
• Drive contracting efforts with the Sourcing team
• Utilize AI tools to build and operationalize automated solutions for the team

Senior Supply Chain Manager

Client Partner

• Nurturing deep connections with customers, understanding their businesses, market dynamics, and the challenges they encounter.
• Crafting innovative wireline solutions tailored to customers' goals and aspirations.
• Achieving mutually beneficial outcomes for both the company and customers.
• Demonstrating the value of Verizon's solutions, compelling customers to choose them over alternatives.
• Expanding the business while ensuring customer satisfaction and loyalty.

Client Partner – Sales, Wireline Solutions

LLM Engineer

• Architecting, supporting, and improving the end-to-end Conversational AI (CCAI) and Enterprise Search design and development lifecycle
• Designing, building, and maintaining sophisticated conversational agents using Google Cloud Contact Center AI (CCAI), Dialogflow (CX/ES), and the Agent Development Kit (ADK)
• Integrating Vertex AI and Google Enterprise Search/Vertex AI Search to build intelligent, context-aware discovery and retrieval-augmented generation (RAG) experiences
• Solving complex user experience challenges, resolving agent defects, optimizing search relevance, answering technical questions, and conducting rigorous testing and validation

Senior Conversational AI Engineer, Agentic Search

Sales

• Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
• Learn and uncover customers' needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

Retail Sales Associate

Account Manager

• Deliver outstanding and innovative business solutions that support our technology evolution and change the way businesses connect
• Consult with customers to identify their business challenges and recommend tailored solutions
• Identifying, developing and qualifying leads within respective territory to drive additional sales opportunities
• Gaining new business and incremental revenue to meet sales targets
• Retaining, managing and growing the existing customer base
• Coordinating with support partners to educate and excite customers about how they can leverage innovative business solutions
• Effectively presenting and creating multi product solution opportunities
• Confidently demonstrating a knowledgeable understanding of wireless and mobility products and groundbreaking integrated software solutions
• Tracking and reporting progress through the consistent use of a variety of sales force automation tools.

Business Sales Account Manager

Director

• responsible for ensuring the accuracy, integrity, and performance of commercial operations execution of transactions such as commissions, incentives, perks, products, and other billing methods.
• partner cross functionally with various commercial, base, and operational teams to ensure the effectiveness of business performance and profitability across all Verizon Value Brands.
• work closely with internal and external partners to update contracts, evolve and enhance our portfolio of offerings, and incentivize sales for optimum performance.
• lead projects and people that develop and perform complex analyses to drive business decisions.
• maintaining relationships with internal and external partners.
• performing analyses to find actionable insights related to commercial performance.
• ensuring data quality and promoting process improvement, and automation.

Associate Director – Commissions

• Deliver outstanding and innovative business solutions that support our technology evolution and change the way businesses connect.
• Consult with customers to identify their business challenges and recommend tailored solutions.
• Identifying, developing and qualifying leads within respective territory to drive additional sales opportunities through cold-calling, partner-selling, lead-generation campaigns and modern social selling techniques.
• Gaining new business and incremental revenue to meet sales targets.
• Retaining, managing and growing the existing customer base.
• Coordinating with support partners to educate and excite customers about how they can leverage innovative business solutions.
• Proactively establishing, building and maintaining relationships with key decision makers.
• Effectively presenting and creating multi product solution opportunities.
• Confidently demonstrating a knowledgeable understanding of wireless and mobility products and groundbreaking integrated software solutions.

Manager

• Serve as the definitive expert on the competitive landscape
• Track domestic telecommunications companies
• Evaluate how Verizon stacks up against the competition
• Leverage first- and third-party data
• Provide strategic and tactical courses of action
• Monitor and analyze domestic telecom competitors’ product offerings
• Transform complex data streams into a cohesive narrative for executive leadership
• Direct relationships with external vendors and internal data teams
• Formulate and pitch clear, data-driven courses of action to senior leaders
• Act as a trusted partner across the Consumer line of business
• Integrate AI into existing workstreams to uncover new insights

Senior Competitive Intelligence Manager

• As the Associate Director of Loyalty Product for Verizon Dollars, you will serve as the strategic lead for one of Verizon's flagship loyalty initiatives.
• Responsible for defining the product vision, managing complex partner integrations, and driving technical excellence to enhance the customer value proposition and loyalty ecosystem.
• Lead end-to-end product strategy for Verizon Dollars.
• Architect the product development lifecycle (PDLC), including defining ways of working and implementation models.
• Build and manage the product backlog to ensure scalable delivery.
• Spearhead cross-functional collaboration with internal teams and external partners to integrate new solutions into the Verizon Dollars ecosystem.
• Conceptualize and execute technical roadmap initiatives, iterating on existing experiences based on rigorous testing, constant measurement, and data-driven insights.
• Build strategic frameworks to leverage loyalty program assets to drive key business outcomes, including revenue acceleration, churn reduction, and improvement of customer LTV.

Associate Director – Loyalty Product

AI Engineer

• Architect, prioritize, and execute high-volume pipeline of AI initiatives
• Translate complex marketing challenges into secure, scalable AI assets
• Proactively embed within integrated marketing teams and map operational pipelines
• Design, build, and deploy custom Gems, multi-agent orchestrations, and RAG workflows
• Enforce prompt engineering standards, data privacy, and ethical guardrails
• Identify high-potential, localized workflows and scale them into enterprise-wide assets

AI Strategy and Implementation Lead

Financial Planning and Analysis

• Move beyond compiling data and help tell the story behind the numbers.
• Drive better business partnering and insights, while growing your FP&A leadership and interpersonal skills.
• Own the development and communication of the plan and forecast, financial reporting, operational analysis and executive reviews for Actuals, Business Plan, Commitment View, and Best View.
• Evaluate business results and serve as a functional specialist to the business client to provide strategic guidance and insights during the analysis process.
• Serve as a Subject Matter Expert to complex business performance issues to define and execute action plans.
• Accountable for making decisions and recommendations to ensure the quality and delivery of all the products and services.
• Interpret and evaluate monthly analyses of business trends, including budget variance of financial results and Key Performance Indicators to identify areas of risk and opportunities and provide recommendations.
• Partner with the business to develop costing/profitability models and reports.
• Assess the impact of strategic financial decisions and present recommendations to leadership.
• Design, develop and implement methods and strategies to continually improve processes.
• Assess customer/product profitability and drive profit optimization.
• Develop and assess business cases for pricing on investment decisions, providing insights and support to the business.
• Assess capital requirements, develop capital plan and provide recommendations on capital allocation.
• Present and communicate to all levels of the business.

Senior FP&A Manager

Security Operations

• Provide “eyes on glass” near real-time security monitoring in a 24x7 environment by monitoring security infrastructure and security alarm devices for Indicators of Compromise utilizing a proprietary SIEM and cybersecurity tools;
• Perform near real-time security monitoring of alerts and escalating critical alerts in compliance with the service level agreement;
• Detect security incidents and analyze threats for complex and/or escalated security events;
• Perform level 2 assessment of incoming alerts (assessing the priority of the alert, determining severity of alert in respect to customer environment, correlating additional details) and coordinate with Tier-3 for critical priority incidents, if necessary;
• Perform incident response activities utilizing customer SIEM and cybersecurity toolkits;
• Respond to customer Requests For Information including using Linux command line skills to query raw logs for IOCs, answering questions about the MSS infrastructure, and features of the SIEM including correlation engine while recommending best practices;
• Develop internal and/or external documentation, such as detailed procedures, playbooks, and runbooks; review and assess reports concerning operational metrics;
• Assist with quality control during onboarding of new customers to verify validity of Use Cases and generated alerts;
• Utilize the SOC Knowledge Base and provide input on revisions as needed

Public Sector SOC Analyst

Threat Intelligence Specialist

• Provide high level security system analysis including proactive policy evaluation and tuning.
• Lead the research and resolution of complex and/or escalations issues, including technical troubleshooting calls with Customer/other Verizon teams.
• Manage complex changes and vendor interaction.
• Creation of security documentation, including policies, procedures, training documents playbooks and operations manuals.
• Liaise with Verizon and customer’s senior management and other Verizon teams on service improvement initiatives.
• Provide mentorship and team lead functions, including supervision of staff, escalation management, and performance appraisal contributions.

Public Sector Threat Hunter

Marketing

• Lead the Integrated Marketing and GTM initiatives for the Mobile & Home portfolio
• Introduce AI processes into the marketing lifecycle
• Architect automated workflows that streamline go-to-market execution
• Optimize resource allocation through predictive analytics
• Utilize generative AI tools to accelerate creative versioning and performance reporting
• Partner with stakeholders on strategic briefings
• Ensure internal and external stakeholders receive consistent and accurate information
• Manage project timelines and ensure flawless execution of marketing initiatives
• Work closely with 3rd party partners for alignment on creative direction
• Manage multi-channel campaigns of high complexity to bolster brand awareness
• Extract customer insights to guide future strategy

Senior Integrated Marketing Manager

• Define Product Vision & Strategy: Formulate and champion the multi-year vision, strategic roadmap, and core capability blueprints for Verizon’s automated conversational platforms, agentic layers, and foundational enablers.
• Architect Modular AI & System Capabilities: Direct the engineering-to-product translation of complex AI architectures, large language models, and agentic middleware; manage high-leverage build-vs-buy decisions across global technological components.
• Ensure Multi-Tier Ecosystem Continuity: Enforce clarity on when requirements represent net-new builds versus the evolution of foundational conversational/data assets; safeguard seamless, non-contradictory runtime execution alongside concurrent enterprise initiatives.
• Govern Capital and Backlog Horizons: Maintain complete capital planning oversight and roadmap prioritization for advanced platform investments, systematically tracking flexible capacity across short- and long-term technical horizons.
• Drive Multi-Channel Operational Alignment: Partner with Direct Digital Channels, Assisted Care Desktops, and physical/indirect distribution networks to ensure advanced foundational enablers deploy with friction-free, omnichannel alignment.
• Spearhead Manual-to-Automation Transformation: Shift our technical execution ecosystem upstream by embedding advanced test-data generation, automated validation frameworks, and continuous delivery gates natively into the product deployment line.
• Direct Matrixed Team Evolution: Lead, coach, and transition matrixed product management leaders into elite automation architects; proactively identify capability gaps and execute targeted upskilling tracks in data science, conversational UI metrics, and subscription loops.
• Ownership of Automated Value Realization: Own and drive domain-level performance dashboards, tracking live capability scalability, automated containment rates, API transaction velocities, and core business value realization KPIs.

Senior Supply Chain Manager

Client Partner – Sales, Wireline Solutions

Senior Conversational AI Engineer, Agentic Search

Retail Sales Associate

Business Sales Account Manager

Associate Director – Commissions

Business Sales Account Manager

Senior Competitive Intelligence Manager

Associate Director – Loyalty Product

AI Strategy and Implementation Lead

Senior FP&A Manager

Public Sector SOC Analyst

Public Sector Threat Hunter

Senior Integrated Marketing Manager

Senior Director, Emerging Technology – Delivery