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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales acumen and exceptional customer service skills, with a focus on understanding customer needs and providing tailored technology solutions. Bilingual fluency in English and Spanish enhances communication and engagement with a diverse customer base.
Highest-signal resume keywords
Sales ExperienceCustomer Service ExperienceBilingual Fluency in English and SpanishCommission-Based Environment ExperienceCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales GenerationCustomer Needs AssessmentProduct Insights PositioningTech Solutions RecommendationOperational Functions Knowledge
Soft Skills
Exceptional Customer ServicePhenomenal Communication SkillsAdaptabilityCommunity Engagement
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Retail SalesVerizon NetworkOutbound CallsMerchandisingInventory Management
About the role
Key responsibilities & impact- Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
- Learn and uncover customers' needs by creating connections and asking the right questions.
- Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
- Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
- Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
- Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
- Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.
Requirements
What you’ll need- High school diploma or GED
- One or more years of relevant experience required, demonstrated through work experience and/or military experience
- Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance)
- Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods
- Bilingual Fluency in English and Spanish (even better)
- Experience working in a commission-based environment (even better)
- Demonstrated sales experience communicating with customers to find solutions (even better)
- Customer service experience (even better)
Benefits
Comp & perks- Best in class medical, dental, and vision
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan
- Qualified student loan repayments, or a combination of both
- Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
- Five weeks of paid time off (vacation, holidays, personal days)
- 8 weeks of paid parental leave for eligible new parents
- Up to $8K per year in tuition assistance
- Discounts up to 50% off on Verizon products and services
- Additional employee discounts on attractions, automotive, travel and more.
