Associate Director – Loyalty Product

Verizon

Associate Director of Loyalty Product leading Verizon's flagship loyalty initiatives. Defining the product vision, managing partner integrations, and driving technical excellence in the loyalty ecosystem.

Posted 7/23/2026full-timeBasking Ridge • New Jersey, New York • 🇺🇸 United StatesSenior💰 $146,000 - $255,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in end-to-end product management, including product vision definition, lifecycle management, and strategic framework development to enhance customer loyalty and drive business outcomes. Strong analytical and communication skills facilitate effective collaboration with cross-functional teams and stakeholders.

Highest-signal resume keywords

End-To-End Product ManagementProject ManagementAnalytical MindsetCross-Functional CollaborationLoyalty Program Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Lifecycle ManagementRequirement DocumentationData-Driven InsightsTechnical Roadmap DevelopmentProduct Backlog Management

Soft Skills

Excellent CommunicationInfluencing StakeholdersStrategic Narrative Development

Industry Keywords

Loyalty EcosystemFintechDigital SubscriptionCustomer LTVRevenue Acceleration

About the role

Key responsibilities & impact

As the Associate Director of Loyalty Product for Verizon Dollars, you will serve as the strategic lead for one of Verizon's flagship loyalty initiatives.
Responsible for defining the product vision, managing complex partner integrations, and driving technical excellence to enhance the customer value proposition and loyalty ecosystem.
Lead end-to-end product strategy for Verizon Dollars.
Architect the product development lifecycle (PDLC), including defining ways of working and implementation models.
Build and manage the product backlog to ensure scalable delivery.
Spearhead cross-functional collaboration with internal teams and external partners to integrate new solutions into the Verizon Dollars ecosystem.
Conceptualize and execute technical roadmap initiatives, iterating on existing experiences based on rigorous testing, constant measurement, and data-driven insights.
Build strategic frameworks to leverage loyalty program assets to drive key business outcomes, including revenue acceleration, churn reduction, and improvement of customer LTV.

Requirements

What you’ll need

Bachelor’s degree or four or more years of work experience.
Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
Proven track record of managing end-to-end product lifecycles, from strategy and requirement documentation to execution and post-launch optimization.
Strong project management skills with a focus on rigorous documentation, clear requirement setting, and cross-functional stakeholder alignment.
Analytical mindset with the ability to distill complex concepts into clear, actionable data and strategic narratives.
Excellent communication skills, capable of influencing both technical and non-technical stakeholders across the organization.
Robust experience in product management, specifically within loyalty, fintech, or digital subscription ecosystems.

Benefits

Comp & perks

medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance
matched 401(k) savings plan
up to 8 company paid holidays per year
up to 6 personal days per year
paid parental leave
adoption assistance
tuition assistance
other incentives