Veradigm®

QA Engineer

• Ensure High-Quality, Reliable EHR-Integrated Workflows that Power Veradigm Payer Insights (VPI)
• Lead the creation and execution of test plans and strengthen the VPI QA program
• Validate point-of-care workflows across multiple EHR platforms
• Become the SME for how VPI insights appear and function within each EHR’s workflow
• Test end-to-end interoperability—data ingestion → VPI processing → EHR workflow delivery
• Identify differences in workflow behavior between EHRs and ensure correct configuration and output
• Document defects clearly and collaborate with the team to drive fast, high-quality resolution
• Partner with Veradigm’s enterprise QA organization to align on best practices and drive continuous improvement

Quality Assurance Analyst – VPI, Veradigm Payer Insights

Business Analyst

• Lead the creation of epics, features, and complex user stories, ensuring clear acceptance criteria, data logic, and configuration details.
• Independently investigate complex data anomalies across large, interconnected datasets (claims, EHR data, risk/quality measures, etc.).
• Serve as a Scrum Master–type leader for the Core development pod.
• Manage team throughput, identify dependencies and risks, and proactively remove blockers.
• Own the end-to-end lifecycle of assigned features—from discovery through requirements, development, testing, release, and adoption.
• Define and execute functional, integration, and regression testing for new product functionality.
• Produce high-quality documentation, including workflow diagrams, data transformation logic, and user guides.

Senior Business Analyst – Core Gap Closure

Systems Engineer

• Support encounter data reporting processes for EDPS, RAPS and the EDGE server, including tracking, reporting, and resolving rejections
• Conduct gap analysis and data validation, identifying possible issues in data submission and determining financial impact.
• Analyze and reconcile claims and encounter data which will include 837 EDI encounter files for EDPS, RAPS and Edge Server submission files
• Perform research in the encounter management system and liaison with the CSSC Helpdesk for exception resolution
• Be comfortable with raw data files in their native format and accessing these through various servers
• Partner with Product Support Engineers and development teams as necessary
• Assist development team with performance analysis and testing during release cycles for service packs, hot fixes etc
• Answer email and phone requests for help from customers
• Collaborate in virtual teamwork with other Product Support staff
• Host online troubleshooting and investigation sessions on customer’s production environments
• Deliver a consistent, responsive and satisfying customer experience with each contact
• Collect all necessary problem details from customers to be able to effectively see the problem to resolution
• Successfully reproduce customer issues in a controlled test environment
• Follow standard operational procedures for case management
• Continuously improve troubleshooting skills, product expertise, and knowledge on related technical topics
• Perform ACA and MA Submissions for Clients
• Understand RAPS and EDPS filtering logic which CMS uses for Risk Adjustment and/or Risk Score calculations
• Monitor CMS data submission deadlines for both MA and ACA lines of business

Quality Assurance Analyst – VPI, Veradigm Payer Insights

Senior Business Analyst – Core Gap Closure

Systems Analyst – Health Plans, Payer